Installation was 5 days from the order. Friendly, knowledgeable support. The service works well and does not interfere with my home's burgular alarm, which has line seizure and line monitoring. At first, every day at around 7:30pm I would have to reboot the computer when the DNS servers stopped responding. This problem seems to have gone away by itself and the service runs just fine. They are switching from static IPs to PPOE.
