Sprint Ion

Author	All Replies
brianiscool join:2000-08-16 40303 kudos:1	Sprint Ion I was ripped.. I paid for setup fees and everything . My line went dead then I called and they said I wasn't excising customer. What should I do?
brianiscool join:2000-08-16 40303 kudos:1	to forum · permalink · 2002-10-20 23:38:44 · (locked)
phrider join:1999-12-17 Los Angeles, CA	1. Call them again with setup fee payment info available. 2. If that fails, complain to FCC and Florida Public Service Commission.
phrider join:1999-12-17 Los Angeles, CA	to forum · permalink · 2002-10-21 08:59:26 · (locked)
peachion7 join:2001-04-11 Kansas City, MO	reply to brianiscool When you call them, remember to escalate, escalate, escalate your issue. Also, keep in mind to ask their supervisor and manager's name, and direct phone number. (don't be afraid calling VP, or Bill Esrey (CEO) to escalate your issue.)
peachion7 join:2001-04-11 Kansas City, MO	to forum · permalink · 2002-10-21 10:19:40 · (locked)

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