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Links: ·Covad Website ·Zyxel 643 modem and new firmware ·Zyxel 645 modem and new firmware
AuthorAll Replies

MTWallet

join:2002-11-06
Georgetown, TX

reply to Cheetah9

Re: Can I get a concise answer? (Zyxel 645)

Yes, port 21. Can you ping the modem at 192.168.1.1? Are you sure that it is the modem that you are pinging? This is how I did it. Start>Run type "command" when the DOS box opens up, type ftp 192.168.1.1 this brought up the login prompt, I hit "enter" for user name and then admin for password. Somewhere on these boards I saw that this may also be a password mspgzyx. Hope some of this helps!


Cheetah9

join:2001-01-07
Bethel Park, PA

Thanks for the quick reply!

I'm using 192.168.1.1
I get "ftp: connect :10061" Guess this means either connection is refused or the IP address is not right.

I don't get any prompts.

Anyways, I've got a 6PM appointment and have to run. Will check back here later, and also go back to the Zyxel site and see what more I can find in the way of documentation.

Thanks!


MTWallet

join:2002-11-06
Georgetown, TX

I think I saw something also about making sure the subnet is correct, the default subnet for 192.168.1.1 would be 255.255.255.0 make sure that is what you have set in the network settings on your PC. I also saw that some of the modems were defaulting to an address of 10.0.0.1



Cheetah9

join:2001-01-07
Bethel Park, PA

Finally! Success! Well, at least I'm now able to connect via FTP.

Problem was my computer was in the 192.168.0.xxx range. Changed the computer IP to the 192.168.1.xxx range and now I can FTP to the 645M.

I'm also bypassing my RP614 Router.

So, have you figured out the trick yet to open the Telnet port on the 645M ? Is it possible to save a copy of the "rom-0" configuration file and modify it to open Telnet?
I've heard that some people have E-mailed this file to Zyxel support and they have modified it. Seems if you know what lines to modify, you could do that yourself with Notepad since the file is only 16k. I also have ZTree and that editor would probably do the trick too.

Anyways, Telnet is the only way to bring uo the Zyxel SMT interface menu, isn't it?
Thanks!


MTWallet

join:2002-11-06
Georgetown, TX

250ek3c0.zip 2,133 bytes
DISCLAIMER: I will not be held responsible for any damage to your hardware or any loss of warranty for hardware or support should the following procedures not work as expected. They worked for me, but your mileage may vary.

I have come to learn from Zyxel support personel that the different versions of 645 ADSL modems as provided by the different ISP's need different firmware versions to work properly with each ISP. I would strongly recommend that you contact them with your questions or concerns prior to bodging your own solution. I believe that the ROM files (config files) are somewhat interchangable however, the swapping of a ROM file should allow you to telnet, but the modem may still not work with your service until the firmware is properly upgraded as well.

All that being said, bear with me this might get hairy! Attached to this message should be a .zip file containing a ROM file I received earlier today, this is the one I am currently using on a modem that originally was configured for covad service. The following illustrates how to upload it:
1)Create a directory on your hard drive and put the ROM file(s) in it
2)go to Start>Run enter "command"
3)DOS window pops up
4)Change to the directory with the ROM files in it
5)type "ftp 192.168.1.1" (or use whatever your modems ip address may be)
6)At the user prompt just hit "enter"
7)enter password and hit "enter" (password could be admin, 1234, root or mspgzyx)
8)type "ls"
9)you should see two files, ras and rom-0, the ras file is the firmware, the rom-0 file is the configuration
10)type "bin" to but the ftp client into binary mode
11)type "get rom-0 localrom" where get is a command to download a file from the ftp host (the modem), rom-0 is the name of the file to download, and localrom is any name you should choose for the file to be named in the current directory of your hard drive. Doing this makes a backup of the current config in case something goes wrong.
12)Again you should have started the ftp client from the directory that has the ROM files in it, if this is not the case exit the client by typing "quit", change directories and start again, if you are in the correct directory, continue
13)type "put newrom rom-0" where put is the command, newrom is the name of the new ROM file, and rom-0 is the name it should be in the modem
14)the ftp client will automatically close
15)the modem will reboot
16)after reboot, type "telnet 192.168.1.1"
17)at the password prompt enter the same password that was used in the ftp session
18)you should now see the SMT menu

Hope this helps!

Edited for spelling
[text was edited by author 2002-11-08 00:45:47]

MTWallet

join:2002-11-06
Georgetown, TX

Now for how to back up your firmware version:
1)Create a directory on your hard drive and put the BIN file(s) in it
2)go to Start>Run enter "command"
3)DOS window pops up
4)type "telnet 192.168.1.1" (or use whatever your modems ip address may be)
5)at password prompt enter password and hit "enter" (password could be admin, 1234, root or mspgzyx)
6)you should see the main SMT menu
7)enter "24" and hit "enter"
8)enter "8" and hit "enter"
9)you should see a command line prompt
10)enter "sys stdio 0" to disable console idle timeout
11)go to Start>Run enter "command" to START A SECOND DOS SESSION
12)you will be using tftp for this process and your tftp commands may be slightly different than mine but this should give you the idea
13)type "tftp -i 192.168.1.1 get ras localras" where tftp is the command, -i sets to binary mode, 192.168.1.1 is whatever ip address your modem is set to, get is the command to download from the modem, ras is the firmware file, localras is the name of the ras file to be saved on your harddrive
14)you should get a transfer successful message
15)you can also use the same command to download a copy of the rom file just substitute rom-0 for ras
16)go back to the screen that you used to telnet and type "exit"
17)you should now be back at the main menu
18)type "99" and "enter" to exit to dos window

You now have backups of your firmware and config if you should need them.



Cheetah9

join:2001-01-07
Bethel Park, PA

Thanks MT!

I had written a longer response to you last night, but then when I went to post it I'd lost my IP again. ARRRAGH! 645 was showing sync, just no IP. That's been happening the last 3 days now.

That's EXACTLY why I'd like to be able to access the 645 menu and diagnostics.

My RP614 is what told me no IP was assigned.

Anyways, I haven't done any changes to the modem yet and want to proceed cautiously. I'll let you know how I make out. Want to call Zyxel Support also before I do anything.

Thanks again!
Bob


MTWallet

join:2002-11-06
Georgetown, TX

Well I'm a little peeved at Zyxel right now, I originaly requested support via e-mail early Wednesday, clearly stated the whole story about how the modem had been configured, and needed to be configured. Finally got a response Thursday evening, to whit:

Hello,
If you are sure that this unit originally come from Covad I can send you the firmware files that you would need to get the modem available to be configured for Sprint's network. This type of unit is firmware specific and the firmware that I would send may not work on a different device. Let me know if you would like me to send it to you.
Tino

I read it and think, "Well yea I want you to send it. Why else did you think I asked for it?" So I e-mail them back saying yes it is a covad modem and yes I want the files. I don't get anything all day today, so I call them, (800) 255-4101, toll free don't use the long distance number on their website, and get ahold of a tech, tell him the same story, he says sure no problem, give me 20 minutes were kindof busy right now, well guess what? I still don't have new firmware or config files. SO, don't let them get you off the line before they send what you need. And of course they are closed for the weekend.

At this point I'm pretty versed in upload/download of the firmware, but I still can't connect to the internet. I think the modem is sync'd up (the green light is on steady), but thats all I'm even close to sure of.


MTWallet

join:2002-11-06
Georgetown, TX

reply to Cheetah9
.
[text was edited by author 2002-11-09 11:58:20]


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