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join:2002-02-08
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to LiQiCE

Re: ATTN! Cox HSI is setting transfer limits!

Here are the limitations of service: »www.cox.com/INETIncludes ··· ions.asp

1. Maximum downstream speed 3 megabits per second
2. Maximum upstream speed 256 kilobits per second
3. Size per email message 5 megabytes
4. Size per email account/address 10 megabytes
5. Personal WebSpace account size 10 megabytes of disk space per email address
6. Personal WebSpace traffic 300 megabytes of traffic per month (for visitors viewing your pages)

Nothing in there about monthly caps. I would have to agree, I rarely get the advertised speeds. Business service is also not available to me, because my home is not a business...that's what I was told by cox.

LiQiCE
join:2001-05-31
Herndon, VA

LiQiCE

Member

said by state:
Here are the limitations of service: »www.cox.com/INETIncludes ··· ions.asp

1. Maximum downstream speed 3 megabits per second
2. Maximum upstream speed 256 kilobits per second
3. Size per email message 5 megabytes
4. Size per email account/address 10 megabytes
5. Personal WebSpace account size 10 megabytes of disk space per email address
6. Personal WebSpace traffic 300 megabytes of traffic per month (for visitors viewing your pages)

Nothing in there about monthly caps. I would have to agree, I rarely get the advertised speeds. Business service is also not available to me, because my home is not a business...that's what I was told by cox.

Fairfax county doesnt even get 3Mbps, we get *1.5Mbps Downstream* and *192Kbps Upstream* ... That is half of the downstream and 3/4ths the Upstream ... And like you said, I rarely can actually sustain that.

If anything, they should be giving me more bandwidth and shutting up about these limits since its not even documented! I will however give them the benefit of the doubt and try calling them sometime this week. If they insist on the limitations then I'll definitely be talking to the Washington Post. Fairfax county doesn't like Cox already and they really won't like Cox when they find out they're imposing "Acceptable Use Policies" that aren't in the "Acceptable Use Policy" document! And then of course I'll switch to Covad

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said by LiQiCE:
Fairfax county doesnt even get 3Mbps, we get *1.5Mbps Downstream* and *192Kbps Upstream*
Seems like most of the complaints are from the VA/NOVA area. Something needs to happen soon...I know I have been getting terrible speeds recently.

Here's todays:
2002-11-11 21:43:18 Speed test (ec) 1364/88 kbps
2002-11-11 19:41:22 Speed test (ec) 1257/215 kbps
2002-11-11 16:59:19 Speed test (la) 1117/216 kbps
2002-11-11 16:54:50 Speed test (ec) 283/126 kbps
2002-11-11 16:53:04 Speed test (ec) 328/236 kbps