Anon | A sad but satisfied Flashcom customer. I have had Flashcom service hooked up for 8 months and am VERY satisfied. The hookup was smooth and the speed was BLAZING but the ping times were terrible. I sent e-mail complaining about the pings, after a few e-mail exchanges one of their tech reps called me at home and gave me my new IP address and went through the proccess of setting it up with me. It worked perfect, and I had excellent gaming speed pings with my new IP address.
Then this week I had no service, I figured they had finally gone down, but I called and after 30 minutes on the phone with a competent friendly tech rep we realized the problem was on my side. I swapped out a cable and the thing worked just like it used to. I don't understand all the complaining and I'm disappointed that flashcom is going out of business.
What I want to know is what should I do now? My service is still working great, and I'm with Covad so should I switch now or wait till Flashcom goes totally down? What is expected to happen to Flashcom and when will it happen?
Thanks. |
scryber
join:2001-01-13
Rockville, MD | See the post in this forum about the March 16 deadline. You should be receiving an email about switching to a new ISP. In any case, go to covad.net and select the SafetyNet. Enter your info and it should give you what your status is. Regardless, you better find a new ISP before March 16 or your service will simply go away! |
