Anon | CAIS Good? So far, hmm, not so good. After requesting the service and signing the contract, it onnllyyy tooook them 3 months to get the service to me. Then, after all that time, the speed is rediculous. I ordered a 1.1 MB SDSL and I got 128K ISDN. I am so frustrated with this that I can't type anymore......Funny how it works, I work for another ISP that provides ADSL service and what we provide smokes the hell out of theirs..... And it is asymetrical.... Go figure. I think that most ISP's think that the customer is a bloomin idiot when it comes to the Internet..... I called customer service and the tech on the phone says, " slow speeds huh? let me run a ping to your router." I thought yeah? and what is that going to prove as if he could monitor the connection rate by a ping.... his reply was, "hmm, 150ms that is not too bad, we only warranty 80%" Then out of the clear blue sky he says "oh, you are being routed through Chicago and that is why you are getting slow speeds". Idiot. On my ADSL connection through another provider I can ping somewhere in California at 40MS!!!! Seems like to me, that CAIS has not got enough bandwidth for their customers to share,,,, Beef up the pipeline buddys cause some downloading has to happen........ |
