Re: Vonage vs. iConnecthere in VOIP Tech Chat http://www.dslreports.com/forum/r5359762 en Sun, 08 Nov 2009 21:02:00 EDT Sun, 08 Nov 2009 21:02:00 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5446996 mikey2007 : Hello

I do use both iConnecthere and Vonage. I just relogged into my iConnnecthere account and there are still no options for call forwarding.

I do believe that do have call waiting but do not offical advertise it.
--
Get $40 for signing up for Vonage Digital Voice (Unlimited Long Distance) INSTANTLY]]> http://www.dslreports.com/forum/remark,5446996 Thu, 26 Dec 2002 19:32:29 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5446112 anon : I'm still trying to decide between vonnage and iConnectHere. I 'd like to know if iC has call forwarding and call waiting.

Earlier in this thread, someone said iC didn't use to have them. Do they now?

thanks
]]> http://www.dslreports.com/forum/remark,5446112 Thu, 26 Dec 2002 17:53:34 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5441950 AllTheRuss :
said by claudeo See Profile:
I tried the iConnecthere softphone a couple of days ago. Poor quality. Intelligible, but nowhere like a real phone, even with good headset/mic combination. I don't know how it works out with the IPphone hardware they are selling as option.


I use the "softphone" as well, but I do use it with an Actiontec Internet Phone Wizard, it works fine for me.

I'd like to get an ATA 186, but they are too spendy right now.

We never use LD on the landline anymore.]]> http://www.dslreports.com/forum/remark,5441950 Thu, 26 Dec 2002 08:33:12 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5427380 claudeo : I tried the iConnecthere softphone a couple of days ago. Poor quality. Intelligible, but nowhere like a real phone, even with good headset/mic combination. I don't know how it works out with the IPphone hardware they are selling as option.]]> http://www.dslreports.com/forum/remark,5427380 Tue, 24 Dec 2002 12:31:18 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5403202 Authority :
said by schnauze See Profile:
or you can dial out on any available endpoint


Whoa. Distributed call center via VoIP? Way cool.

Thanks - I hadn't heard of them. I think I'll order it just for fun. Can I have TOO many lines?

Brett :)]]> http://www.dslreports.com/forum/remark,5403202 Sat, 21 Dec 2002 22:58:16 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5401408 mikey2007 : Wow Packet8 looks like a really good service.

I am glad to see that there is more competition in the end user VoIP market. The Packet 8 site actually looks "OK" compared to the way iConnectHere looks.

The $19.95/mo for 1000 minutes is with a 1 year contract, without a 1 year contract it would be $24.95. However it doesn't say anything about customer satisfaction (at quick glance).

Should be interesting to hear from anyone who has/is using the service.
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Get $40 for signing up for Vonage Digital Voice (Unlimited Long Distance) INSTANTLY]]> http://www.dslreports.com/forum/remark,5401408 Sat, 21 Dec 2002 19:29:36 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5401146 schnauze : Another data point (actually two data points you can add to the analysis):

Packet8 offers 1000 anywhere-US PSTN minutes for $19.95/mo and unlimited Packet8-to-Packet8 calls (calls between Packet8 subscribers; these calls are pure IP so the company does not charge for them).

If all you want is to call point-to-point between two Packet8 users, you can sign up for the $5.95/mo. account and get unlimited Packet8-to-Packet8 calling (actually you need two of these accounts, so you should count 2*$5.95 = $11.90/month for unlimited calls anywhere in the world-- US or international (because the call is IP)).

There is also a $39.95 plan available that adds additional PSTN minutes.

»www.packet8.net for details. This is not based on the Cisco ATA boxes-- the endpoints are 8x8-manufactured terminal adapters (SIP-based). The company is in beta with Windows Messenger support. Minutes are not unlimited (a la Vonage) and so 8x8 is not paranoid about fraud/abuse of the account. One cool feature is that if you have multiple endpoints associated with the same account, all available endpoints ring when the user's DID is called. Once you are on that call, another call that comes in gets routed to the remaining available endpoints (or you can dial out on any available endpoint). Instant call center! Endpoints do not need to be geographically related (just associated with the same Packet8 account).]]> http://www.dslreports.com/forum/remark,5401146 Sat, 21 Dec 2002 18:57:20 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5385785 dconnor :
said by VonageWannaBE:
OKay - i have been avoiding this personalized message for a long time, but I guess I have to say it now:

I think it has more to do with your full time affiliation with Vonage. In my view, it creates "Conflict of Interest". If i am not wrong, you own atleast the following sites:
»www.vonage-promotion.com/
»www.vonage-referral.com/
»www.vonage-credit.com/
»www.vonage-discount.com/
»www.vonage-refer-yourself.com/
»www.vonage-refer-a-friend.com/
»www.daniel-connor.com/
»www.connor-family.net/
»www.soniaconnor.com/
»www.audreysalgado.com/
»www.katherinereina.com/
»www.brandonconnor.com/
»www.natalieconnor.com/

.. .I can go on ...

You have several Vonage referral IDs which are incorporated in each link that you post here, and you do post the same links again & again - one of which is 27400178.

sole purpose of all these sites (and your posts in this thread) is to earn a referral from Vonage. This makes you more than a regular vonage user, who is also referring the good service to friends.This makes you a business partner of Vonage and clearly creates a conflict of interest.

I AM NOT SAYING THAT VONAGE IS BAD - I AM JUST ASKING THAT YOU KEEP THIS FORUM HEALTHY AND POST SOME SENSIBLE POSTS IF YOU REALLY WANT TO PARTICIPATE IN THE DISCUSSION, AND LET PEOPLE MAKE AN INFORMED DECISION BASED ON WHAT THEY NEED, AS EVERY SERVICE HAS ITS PLUS AND MINUSES. If you wish to repspond - you can - I will not post a followup in this thread atleast not something which is not related to VOIP.


Vonagewannabe:

Again, I posted the following:
"I actively promote Vonage, for reasons I do not need to explain..." prior to my post.

If you did a more thorough search, you would find that I have been somewhat professionally critical towards Vonage on certain issues, that I actively market numerous other VoIP companies and that I am equally critical with those companies on certain issues.

To everyone that has emailed and IM-ed me with your support, Thank you

--
Dan

»www.vonage-promotion.com
[text was edited by author 2002-12-20 09:30:07]]]> http://www.dslreports.com/forum/remark,5385785 Fri, 20 Dec 2002 09:26:24 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5382452 anon : >And for those, who really need unlimited calling,
>I guess MCI's unlimited calling plan is much better
>as those who really need to talk 3000-4000 minutes
>a month, realy heavily on phone and they need
>something which is more reliable than a VOIP device.
>With the first free month, no need of seperate local
>line for emergencies, and with all the miles you get
>with MCi, makes it more attractive.

VonageWannaBE: I am trying to figure out why, no matter what someone says, you seem to want to use it as a springboard to diss Vonage. Now you apparently would rather see someone use MCI than Vonage if they want flat rate service. You forget (or ignore) the fact that, at least in my state, MCI's "Neighborhood Complete" costs about $10 a month MORE than Vonage (I understand that in some states, it is $20 more). PLUS you have to pay MCI the same taxes and service fees that you would pay the regular landline phone company. Plus, if part of your motivation is that you're fed up with the local phone company, remember that in some cases MCI resells their service and in any case they use the phone company's lines to connect to your home (of course the latter comment would also apply to Vonage if your broadband connection is DSL).

Plus, well, it's MCI Worldcom. And while some people may like MCI, there are a lot of folks who've had problems with them. If I really wanted that type of service, I'd go with Z-Tel, which has a similar offering at a similar price, and isn't going through bankruptcy.

The thing that's really getting annoying is the "anybody but Vonage" attitude you seem to have, despite your strange choice of a nickname. I freely admit that others may not prioritize features in the same way I do, but who are you to in effect tell me that if I don't like iConnecthere's offering, I should skip Vonage and go to MCI? Can't you accept the fact that several people have decided that Vonage is the right choice for THEM, and just let it go?

I'm really, truly starting to wonder if some of these anti-Vonage posts we're seeing aren't coming from people who have some interest (financial or otherwise) in one of the other companies.

I will simply once more say that low rates aren't the only criteria that people use in evaluating service of this type. Many people (in the United States at least) just don't like meters. More than one small city downtown area has died because the city fathers (or mothers, as the case may be) have refused to remove the parking meters, even as the malls and shopping centers with free parking have prospered. If you're willing to have every call billed according to usage and pay by the minute, that's great - I'm not telling YOU that you shouldn't have that option. But don't try to artificially limit my options, either!]]> http://www.dslreports.com/forum/remark,5382452 Thu, 19 Dec 2002 22:43:15 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5381557 Sparky12 : Lemme tell you a very stupid Vonage story. I had a problem with one of their calling features, the repeat dialing when someone's line is busy. So I wrote in, thought I was just reporting it. This was yesterday. Now I followed the protocol they asked for, included my name, account number and a quick summary of the problem in my subject line.

Someone called me today from Vonage at about 5PM. He acknowledged that we needed to test it. After actually taking the trouble to set up a line which WOULD show up as a busy signal, he asked me to call it and use the "press 5" option to test out how this was working for me, while he watched the logs on his end.

Look really tight at this, what I am saying here. He called me back 8 times. Gave me his number to reach him back, and I used it. Emailed me with his direct email address so I could report repeated problems on the line, should they show up.

We solved the problem. And he was really honest about what he knew and what he didn't know. My point here? Follow Vonage's requests on how to file a tech support email. They DO call you back, they DO read it. This guy Abiy actually called me back several times to make sure it was working, and emailed me to make sure that I know to file any problems to him directly.

Sorry, I know that I sound like a Vonage freak right now, but the fact is that if you email them with a problem, include your account info and a summary of the problem in the subject line, they get back to you in a way that makes you WISH your original phone company would.

I would never switch back to my local phone company. And support like this makes me want Vonage to stay in business big time, and they should give Abiy a raise.

For all of you who complain that Vonage does not answer you at all? Read what they've said in this forum please! A good subject line would be:

Account# 1230855, name: Moofus.. Problem: No call waiting

And they will get back to you at warp speed.

Hats off to these guys... best to Ingrid, Mona and Abiy!]]> http://www.dslreports.com/forum/remark,5381557 Thu, 19 Dec 2002 21:24:23 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5381232 clecrupt9 : As I see it ICH lowest cost is .01 a minute. Vonage unlimited is plan is 40 dollars a month. If you spend over two hours per day on the phone you come out ahead with Vonage. MCI wants 32 dollars (with no voice mail) 49 with voice mail, add at least 10 in taxes plus your DSL cant ride the line. Dont forget who MCI is related to- Worldcom. Surely the ATA can handle two and a half hours of use a day. Am I wrong here?]]> http://www.dslreports.com/forum/remark,5381232 Thu, 19 Dec 2002 20:54:14 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5380511 anon : Well, Cyber2lz - thats what I am saying all along. Vonage's rates are not at all good for those who donot want unlimited calling. And for those, who really need unlimited calling, I guess MCI's unlimited calling plan is much better as those who really need to talk 3000-4000 minutes a month, realy heavily on phone and they need something which is more reliable than a VOIP device. With the first free month, no need of seperate local line for emergencies, and with all the miles you get with MCi, makes it more attractive.]]> http://www.dslreports.com/forum/remark,5380511 Thu, 19 Dec 2002 19:50:21 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5380457 Authority :
said by AJuan See Profile:
I would agree with you that for anyone planning on using VoIP for the long haul is better off buying their own ATA box and then signing up with whichever service provider they want.


Or sign up for Vonage and keep the box?

Brett]]> http://www.dslreports.com/forum/remark,5380457 Thu, 19 Dec 2002 19:45:55 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5380256 Cyber2lz : Hey guys,
I don't know if this is important, but I just did a comparison between the rates of both companies, V & I.
You might be surprised at my findings!!!!!
V doesn't come off so good.
Just some unbiased research of their posted rates!
--
If you're not livin' on the edge, you're takin' up too much space !]]> http://www.dslreports.com/forum/remark,5380256 Thu, 19 Dec 2002 19:28:17 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5378250 anon : P.S. I meant the ToS language should be subjected to a sanity check, not the lawyers! :-)]]> http://www.dslreports.com/forum/remark,5378250 Thu, 19 Dec 2002 16:29:12 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5378224 anon : Valid point, claudeo. I do wish these companies would not let their lawyers write these ToS agreements without subjecting them to a sanity check first. Language like that does scare potential customers away!

(What worse yet is when a company insists you agreed to something like that when you know you didn't, simply because they NOW include some language in their terms of service. When do consumers get some rights?)]]> http://www.dslreports.com/forum/remark,5378224 Thu, 19 Dec 2002 16:27:29 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5377956 claudeo : Lameduck states: (snip)...Now here comes a company that says, you pay us $40 a month and we won't hit you with any strange charges or fees that make no sense to you...(snip)


I'm not sure about that. I almost signed up for Vonage but then I read the TOS -- which is a binding contract -- that states that "Customer is responsible for paying all charges posted to its account, including but not limited to, monthly Service, subscription fee, usage charges, advanced feature charges, Device charges, shipping, and others. Charges, including disputed amounts, must be paid by the date shown on the invoice." followed by some threatening language along the lines of "pay first, or else." -- Note that nowhere in the TOS does it state what those "other" charges can be, or that the only charges will be those stated in the plan description. I understand that this kind of language used by all kinds of service providers, not just Vonage, but let us not be blindsided here. While the Vonage team now appears to be a bunch of very nice people, the contract remains in force even if some scumbag company buys them out and decides to fleece the customers by tacking on new fees and running with that. The same TOS states that even if you cancel within the 5 days after email notification of changes of service (such a notification can easily be formulated as an email that will get discarded by most spam filters) you are liable for everything that was billed, plus termination fees -- which can also be changed at any time, BTW.
Paranoid, me? No way. Just been fleeced once too many.
[text was edited by author 2002-12-19 16:06:42]
]]> http://www.dslreports.com/forum/remark,5377956 Thu, 19 Dec 2002 16:00:19 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5377854 GeekJedi : Although I do kind of take issue with someone making a site look "official" (and not mentioning that they have nothing to do officially with Vonage, just that they are collecting a $40 per pop) it really is none of my business.

dconnor has added other POV's on this board other than Vonage, and has even offered help for various things. His posts are helpful, and valuable to the board. I can separate the wheat from the chaff, and know when to turn on the BS filter.

Having said that, Vonage is a great service. I would recommend it, and have done so for friends. I haven't tried other services, but for what I want, it's perfect.

Yep, getting referral credit here and there is nice, but I certainly am not looking to get free service for life. I would much rather pay real cash for the service than get it for free and see them go away. Again, personal preference.

Bottom line, there are a lot of Vonage users hawking referrals...why not? They have all brought other things to the table, and if they get a referral, so be it.
--
The goal of the broadcast engineer is to get all the meters on the transmitter to go as far to the right as possible!!]]> http://www.dslreports.com/forum/remark,5377854 Thu, 19 Dec 2002 15:48:50 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5377628 anon : LameDuck - I was not responding to you.]]> http://www.dslreports.com/forum/remark,5377628 Thu, 19 Dec 2002 15:30:00 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5377568 anon : >OKay - i have been avoiding this personalized message
>for a long time, but I guess I have to say it now:

>I think it has more to do with your full time
>affiliation with Vonage. In my view, it creates
>"Conflict of Interest". If i am not wrong, you own
>atleast the following sites:
[list deleted]

Since you didn't quote the message you were responding to, I will just say that if you were replying to me, you're dead wrong. I own NONE of those domains.

But having said that, I don't get what you think is so evil about someone owning several domains. I own none personally, but I have several friends that have registered multiple domains (no, NOT any of those you mentioned). There's no law or rule that says "one to a customer", you know! Of all the things to make an issue of, this seems like a gigantic non-issue to me.]]> http://www.dslreports.com/forum/remark,5377568 Thu, 19 Dec 2002 15:24:01 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5377150 anon : OKay - i have been avoiding this personalized message for a long time, but I guess I have to say it now:

I think it has more to do with your full time affiliation with Vonage. In my view, it creates "Conflict of Interest". If i am not wrong, you own atleast the following sites:
»www.vonage-promotion.com/
»www.vonage-referral.com/
»www.vonage-credit.com/
»www.vonage-discount.com/
»www.vonage-refer-yourself.com/
»www.vonage-refer-a-friend.com/
»www.daniel-connor.com/
»www.connor-family.net/
»www.soniaconnor.com/
»www.audreysalgado.com/
»www.katherinereina.com/
»www.brandonconnor.com/
»www.natalieconnor.com/

.. .I can go on ...

You have several Vonage referral IDs which are incorporated in each link that you post here, and you do post the same links again & again - one of which is 27400178.

sole purpose of all these sites (and your posts in this thread) is to earn a referral from Vonage. This makes you more than a regular vonage user, who is also referring the good service to friends.This makes you a business partner of Vonage and clearly creates a conflict of interest.

I AM NOT SAYING THAT VONAGE IS BAD - I AM JUST ASKING THAT YOU KEEP THIS FORUM HEALTHY AND POST SOME SENSIBLE POSTS IF YOU REALLY WANT TO PARTICIPATE IN THE DISCUSSION, AND LET PEOPLE MAKE AN INFORMED DECISION BASED ON WHAT THEY NEED, AS EVERY SERVICE HAS ITS PLUS AND MINUSES. If you wish to repspond - you can - I will not post a followup in this thread atleast not something which is not related to VOIP.]]> http://www.dslreports.com/forum/remark,5377150 Thu, 19 Dec 2002 14:47:14 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5377095 anon : >2. Ease of use and what would I suggest people over
>50 to use ??...You have a live example of AOL.. will
>you ever use it or suggest anyone else to use AOL
>just because its ease of use ? and common guys all
>the configurations are on just ONE page - which is
>accesible from the browser and you just have to fill
>in 6-7 fields in that. anyone who can manage there
>broadband connection and the router connected to it
>can change those settings..you don't have to change
>them everyday.

Personally I would not recommend AOL to anyone, but in a way they prove my point. Everyone who knows anything about the Internet knows that you're not getting a direct connection to the Internet when you go through AOL, and no 'net administrator would touch AOL with a ten meter pole. But what is AOL's big selling point? Ease of use. You insert their CD and away you go.

Now, what would happen if people who received an AOL CD in the mail inserted it and were immediately confronted with a bunch of confusing options, and had to navigate through several screens to find the information they really wanted? It's not to hard to imagine that the response rate would fall dramatically.

Or, what if the only option that AOL offered was a pay-by-the-minute plan? In the early days, that's all they offered, and the flat rate ISP's came along and ate their lunch. That's why they switched to a flat rate plan, and have never looked back.

It's funny how people ignore the reality that in ANY situation where there are flat rate offerings and metered offerings, and everything else is equal, most people choose the flat rate offering. That's especially true with regard to local telephone service - the incumbent phone companies have tried to push "message unit" service for years and outside of New York City, they have been largely unsuccessful. MCI's "The Neighborhood" service has had an unexpected tremendous response, despite all the bad press that MCI and Worldcom have received. If AT&T had made a similar offering (at a similar price), they'd have probably had to beat customers off with a stick.

I don't mind that you post about other services - as I say, I'm not getting a referral or anything from Vonage. But ranking the services with the criteria I consider important - flat rate, ease of signing up, easy availability of information on the web site, not having to pay up front for equipment, good price, availability of extra features (without paying extra), and easy way to pay (preferably without the need for a credit card), Vonage probably gets a solid B (would be higher if they accepted payment in advance by check, like all other "real" phone companies). But in my ranking system, iConnecthere would get maybe a D or a C- (primarily because of their web site, the lack of a flat rate offering, and the necessity to buy the equipment up front if you want to use regular phones), and the others wouldn't even be in the ranking. If another company comes along that would rank higher on my scale, I certainly want to know about it!

You may rank differently and that's fine. Note I have not factored in call quality at all, because I have not had the opportunity to actually test these services - I'm ranking as a potential customer, not as an actual user. I really doubt there's that much difference between the services.

By the way, could we please avoid the personal attacks? My personal belief is that most of the folks who are speaking in favor of Vonage are probably actual customers who wouldn't stick with the service if it were lousy. But having subscribed, they certainly aren't going to turn down a referral credit when they can get one. At the same time, we have no way of knowing what interest you (or anyone else) might have in the services they favor. This isn't a religious argument (or at least it shouldn't be) and there is no reason to resort to personal slurs and ad hominem attacks.]]> http://www.dslreports.com/forum/remark,5377095 Thu, 19 Dec 2002 14:42:11 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5376536 dconnor : I think it has more to do with "been there, done that" with both D3 and IDT, Net2phones former parent. They both burned me twice, once professionally, and once as a customer, each.

I find it hard to give them any credit going forward.
--
Dan »www.vonage-promotion.com]]> http://www.dslreports.com/forum/remark,5376536 Thu, 19 Dec 2002 13:51:48 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5375749 anon : Well, history of your postings on this web site has showed me not to believe anything that you post on this board. It is a one way road for you.]]> http://www.dslreports.com/forum/remark,5375749 Thu, 19 Dec 2002 12:37:15 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5374750 dconnor :
said by VonageWannaBE:
...BUT just wanted to mention that net2phone is NOT a poorly funded company. AT&T has 30% share in net2phone..

Their burn rate is huge. History will show you that AT&T's presence in a company is no indication of corporate stability. They can and have disbanded entire companies/divisions over night.
--
Dan »www.vonage-promotion.com]]> http://www.dslreports.com/forum/remark,5374750 Thu, 19 Dec 2002 10:41:42 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5374290 Cyber2lz : Agreed AnonJuan,
I don't care about Marketecture!!! I am interested in THE service. The pandering and solicitation on this board are to the point that I am surprised the Mod hasn't warned already.
I believe that I am technically savvy enough to overcome most of the problems with the setup and configuration. If that's not the case, then this technology is not ready for the masses, ..........yet. My ONLY concern is the quality of the service and WHAT happens if, and when, I have a problem that is not on my side of the fence! I am going to try both vendors. Since the CPE is the same, the only differentiation is the SERVICE. Agreed?!?!?!
My motivation is completely different than the rest of the board's. I WANT to cut my ties to the Telecom Beast that consumes but does not service. Hell, they're probably using VoIP after they have the call captured in their network anyway!!!
--
If you're not livin' on the edge, you're takin' up too much space !]]> http://www.dslreports.com/forum/remark,5374290 Thu, 19 Dec 2002 09:41:15 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5373174 anon : Yes, I have used iConnectHere with both softphone and with ATA186.. the softphone quality cannot be compared with ATA quality. Specially on a lower band width. If you have access to atleast true 56K and a good headset, the softphone will work just fine.]]> http://www.dslreports.com/forum/remark,5373174 Thu, 19 Dec 2002 03:37:54 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5373161 anon : Well - nothing personal - but the people whom I referred in my post have already jumped in this forum..
I don't have much to add as by now I guess a person can make an informed decision by reading the foruma nd visiting both web sites...just 3 quick responses:
1. There web site does not have "Comming soon .." anymore .. and I mentioned the same in my previous post that this thread was started long ago and things have changed.
2. Ease of use and what would I suggest people over 50 to use ??...You have a live example of AOL.. will you ever use it or suggest anyone else to use AOL just because its ease of use ? and common guys all the configurations are on just ONE page - which is accesible from the browser and you just have to fill in 6-7 fields in that. anyone who can manage there broadband connection and the router connected to it can change those settings..you don't have to change them everyday.
3. I don't use net2phone for the same reason as Vonage - (I have less control on codecs etc)..BUT just wanted to mention that net2phone is NOT a poorly funded company. AT&T has 30% share in net2phone..and this is exactly my point that people are posting WRONG information here to get Vonage referral money.
]]> http://www.dslreports.com/forum/remark,5373161 Thu, 19 Dec 2002 03:32:49 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5372930 spired : As you're fishing for referrals I think your argument is flawed:

You're comparing two public companies (Deltathree/IConnectHere and Net2Phone) with an 8 month old startup. By looking at the financials of DeltaThree and Net2Phone you can see that they both have sufficient cash ($64M for net2phone and $21M for Deltathree at last reporting) to survive for the short term with the last reported operating losses at about $3m/quarter for Deltathree and $18m/quarter for Net2Phone. Neither company looks particularly healthy but Iconnecthere at least looks it still can afford to keep going for a couple years. With Vonage, the company is privately held. You can't see how much cash they have, you can't see who all of the officers are, how much they promised their financiers they'd be able to pull in before they get shut down, etc. etc. Unless you have information you're willing to post, it's hard to believe your argument.

Now granted there are by all measures 'well-funded' telecos like Global Crossing and Worldcom which have shown their spots.

Vonage has definately made a splash as far as getting PR from Time Magazine and the such, but the same could be said for Net2Phone, Dialpad and Go2Call in the days when they thought they could make money off of advertising alone.

Back to the topic, has anyone tried IConnecthere through the soft-phone rather than an ATA186? I'm interested in taking my phone number with me without carrying around the Cisco box in addition to my laptop.

Spired]]> http://www.dslreports.com/forum/remark,5372930 Thu, 19 Dec 2002 02:35:07 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5372365 dconnor : I find everyone’s statements in this thread interesting. Many are very valid. However, some of the comparisons that have been made are like apples and... carrots? Forget about oranges..., not even close.

I actively promote Vonage, for reasons I do not need to explain. However; I do love the product, or I would not promote it to the extent that I do.

I am not posting to bash another product or company. But that will become the final outcome of my statement.
I post as a telecom professional who has dealt with the companies mentioned in this thread on various levels; from multi-million dollar contracts, to being an end-user of the product.

D3 & Net2Phone are poorly funded companies. Period. Take that as you will.

Both D3 and Net2phone have released broadband VoIP products in the past that have failed, for various reasons. Neither company has released anything significant since then. They might have a web page, but they do not have a product (Hello FTC? Are you listening?).

Net2phone will be around tomorrow, as their will also be a market for their "now nostalgic, scream into the headset, VoIP product". For some people, that is a great product. I would guess, for most posters on this forum, it is a little dated... However, in certain parts of the world, it might be better quality and much less expensive than the public network. But far from what you and I would want to use as our main means of communications.

Tomorrow, D3 will still be trying to find itself. Everything is always "coming soon..."
:)
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Dan »www.vonage-promotion.com]]> http://www.dslreports.com/forum/remark,5372365 Thu, 19 Dec 2002 01:00:03 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5372222 anon : I still don't have a broadband connection so I'm not a Vonage customer, nor am I making any money on referrals, nor do I personally know anyone who is. That said, I believe that for the average (non-techie) phone user, Vonage has some clear advantages.

For one thing, if you REALLY want to see the difference, ask your mother or father (or, if you are over 50, a sibling or non-techie friend that is about your age) to sit down in front of your computer and go through the steps of ordering phone service, first at iConnecthere's site and then at Vonage's. Ask them to act as though they might really be interested in ordering the service for their own personal use (that is, don't just click on the first thing they see). Obviously you'll want to stop them at whatever point they're required to give valid personal information, but when you get to that point, ask if they've received enough information to make an informed decision. Don't help them make selections, but write down everything they click on (if you have a video camera, point it at the screen so you can watch the tape and make notes later). This is the sort of research that ANY company that wants to do business on the web should do.

In my opinion, iConnecthere's site is a case study in how NOT to construct a web site that is designed to induce people to order. For example, let's say I want to have the equivalent of phone service provided over my Internet connection. Do I click on "Make Calls", "Receive Calls", or "Broadband"? And it just gets more confusing from there. No matter which way I go, I get presented with a bunch of options, things to read, and so on. Now, personally, I find this all very interesting, although it would be nice if there were more information on fewer pages, but put your mom or dad in front of this and I suspect you're going to see them say, "Okay, what the [insert expletive of choice] am I supposed to click on now?" - or - "How did I wind up here and how do I get back to that other page?"

Vonage understands two cardinal rules of marketing - 1) Don't confuse the customer. 2) Give the customer options, but not too many (too many options violate #1). Or at the very least, feature your most popular options up front.

iConnecthere's site violates another rule of marketing - anticipate customer questions, and have an answer ready. ANY customer that wants to get incoming calls is going to want to know, PRIOR to starting the order process, whether they can get a number in their own area code (or whatever area they're interested in receiving calls from). If that information is on their site, it's certainly well-buried (again, I'm speaking as someone who wants this information BEFORE starting the order process).

Vonage basically gives you two choices (actually four, but you probably already know if you're a business or residential customer, so that isn't really as much a choice as a selection, like saying male or female in another type of application). Do you want the unlimited plan, or the one that limits you to a certain number of minutes?

Now this is a lot smarter than is sounds, because you have to think of WHY a customer would switch to Vonage. And I submit to you that saving money is NOT necessarily the most important reason. Well, in one way it is, but here is what the customer - almost all customers - REALLY want. They want to get a GOOD price with a minimum amount of hassle.

In this particular case, those two things are closely intertwined. The biggest hassle a customer has with the incumbent phone company is figuring out their bill! Now here comes a company that says, you pay us $40 a month and we won't hit you with any strange charges or fees that make no sense to you, and you won't have to pay extra for "custom calling features" and you won't have to select a "package" of features and you won't have to sit down every month and go over your bill with a magnifying glass to see if you are being charged for calls you didn't make (or, alternately, feel a bit guilty for not doing so).

And Vonage's web site, while perhaps not the absolute easiest to use on the web, certainly continues this theme. You are shown your options, you select one, you read about it and go from there. Want to know if your area code is available? It's on the web site.

Now, personally, I am willing to pay a premium for flat rate service. I always have been. I do not want to be on a meter. Just off the top of my head, I would easily pay $5 or $10 a month more to not have to deal with an itemized bill of calls I make, and to know that the amount I pay will be ALL I'll have to pay regardless of the number of calls I make. I'll never have to argue with some bozo in customer service who claims that I MUST have placed that six hour call to Nome, Alaska, that's mysteriously shown up on my bill, even though I don't know a soul who lives there. Not everyone feels that way, of course, and the difference in the two Vonage plans is closer to $15 so that would make me think twice if I were a low volume user. But even there, Vonage has the advantage in simplicity of ordering.

Let me put it this way: You go to Vonage's web site and you get the feeling that this is a company that wants customers, that wants to sell you its service. It could be improved (most sites could) but it doesn't throw up any big roadblocks in your way. If a friend called and asked you to set up service for him and you only had five minutes to do it, you could do it easily.

But iConnecthere's site looks like a business-to-business site, where the customer will deliberate over his options, consult with his accountant and maybe a technical adviser or two, and then reach a decision. Okay, maybe I'm exaggerating just a little, but that is the FEEL I get from their site. Too many options, no consumer-friendly ones. If someone told you to "order replacement phone service for me from iConnecthere" and you'd never been to their site before, there's no way you could do it in five minutes (well, maybe some people could, but I couldn't).

So in conclusion I think there are two things hurting iConnecthere:

1) Poorly designed web site - they really need to watch real people (not employees or other "geeks") trying to navigate it and make changes.

2) Lack of a simple flat rate option that covers both outgoing and incoming service. I know, I know, you'd rather pick your options ala carte. Well, so would I sometimes, but first of all the option I'd REALLY want isn't there (flat rate) and second, marketing study upon marketing study has proven that people really don't want too many choices (or more precisely, they want them only if they ask for them. Like holding the onions on a fast-food burger - it may not be explicitly offered but they will do it if you ask).

Anyway, I don't want to start a flame war so I will just say that these are my opinions, and I realize some have opposite opinions. But I will say that I would probably never even consider dumping my landline phone, which gives me unlimited local calling, for any VoIP service that doesn't at the very least give me unlimited calling within my own region, no matter how good the rate is on calls (well, unless you are going to give me a rate of a penny per HOUR, or something like that).]]> http://www.dslreports.com/forum/remark,5372222 Thu, 19 Dec 2002 00:42:05 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5371907 Sparky12 : Very well said Anon. You touched on all those points perfectly, and before I even had a chance to toss in 1 cent, let alone 2.

Now go to bed! A little birdy told me you were up real early :)

Sparky]]> http://www.dslreports.com/forum/remark,5371907 Thu, 19 Dec 2002 00:10:30 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5371588 AJuan : VonageWannaBe,

Interesting points all.

VoIP issues:
- Agreed: they do both use the same technology.

Service Issues:
- I think that the major issue raised with iConnecthere is support?

Cost Issues:
- I would agree with you that for anyone planning on using VoIP for the long haul is better off buying their own ATA box and then signing up with whichever service provider they want. Excellent suggestion.

- The answer to which service provider to select is really an issue of individual calling patterns, technical competence and willingness to "work" to get things setup, or not. I would dare to say that any math anyone provides here doesn't prove one service better than the other; merely a lower cost of one based on their needs.

- Let me say it; Vonage is by far not the cheapest VoIP provider unless you spend '000s of minutes on the phone each month; so we can all agree on that. :) They are one of the cheapest phone service providers! :)

Vonage Referrals:
- Please, can we leave the sweeping assumptions behind? There are a number of us, referrals aside, that actually believe in the product. I am quite sure that anyone who takes the effort to read more than a few posts in this forum will be able to differentiate between the informed positions and the "marketeers". For me, the pre-configured box is the reason I would order and send a Vonage box to my parents, but wouldn't send them an empty box and ask them to configure it. :)

- Domains, etc: Could we leave the personal attacks out of this forum? Some people work with the web for a living, through promoting products and services. It's an honest living, and in this particular case it helps to promote a VoIP service to the masses. I would have thought we could all agree that is a good thing? Maybe eventually. :)

Seasons greetings all!
--
AnonJuan
Get your instant $40 credit before you sign up with Vonage]]> http://www.dslreports.com/forum/remark,5371588 Wed, 18 Dec 2002 23:42:28 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5370060 clecrupt9 : DDDC(deltathree) closed at .47 a share today

Value is in the wallet of the beholder. By the way I am not a vonage customer.]]> http://www.dslreports.com/forum/remark,5370060 Wed, 18 Dec 2002 21:41:33 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5369841 mikey2007 : Yes there are many here that are biased towards vonage.

I currently use both and have an active account with both. Although I haven't used my Iconnecthere account for a little while.

IConnecthere makes great sense if you don't need unlimited calling.

But unless their customer service improved greatly it could still use help. But it is true that Vonage's customer support is sliding too.
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Get $40 for signing up for Vonage Digital Voice (Unlimited Long Distance) INSTANTLY]]> http://www.dslreports.com/forum/remark,5369841 Wed, 18 Dec 2002 21:26:08 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5369567 anon : Well,

As I have said before in this forum, most of the posts here are biased towards Vonage due to there referral. One person, who regularly posts here has atleast 6 domains names registered for Vonage referral and atleast 3 Vonage referral IDs when redirecting to vonage's web site.. so whoever is evaluating VOIP, should read other forums as well, and make an informed decision.

You can get ATA for about 150 bucks from some online retailers e.g. ecost. This is one time cost.. then you don't have to pay any heftly monthly charges and ATA BOX IS YOURS FOREVER. In case of Vonage - you pay them 29.99 activation fee + 10 bucks shipping + 39.99 whenever you cancel your service - which is about 80 bucks.. so you are basically just looking at a 70-80 bucks investment if you compare the two.
They both use THE SAME TECHNOLOGY. Check out the dates when this thread was started, then deltathree required opening those ports, but now it also used ATA version 2.15 which detects the NAT automatically and you don't have to open any ports.. you can call ATA to ATA free and call on a per minute basis which no Fixed costs.
YOU CAN ALSO USE YOUR DELTATHREE ACCOUNT as a calling card from 13 countries, which is a big plus for me as I am a frequent traveller. Overall - IConnectHere gives you MORE value for your money.
(PLEASE: - If someone wants to dispute - please include some math in your response.. not just bogus marketing fundas with a referral link to voange.)]]> http://www.dslreports.com/forum/remark,5369567 Wed, 18 Dec 2002 21:05:02 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5368014 mikey2007 : $200 and $179 are very close. Don't forget to include S/H

The quality of IConnectHere's service is okay when working. When it isn't working, well good luck getting help if you have an actual problem.
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Get $40 for signing up for Vonage Digital Voice (Unlimited Long Distance) INSTANTLY]]> http://www.dslreports.com/forum/remark,5368014 Wed, 18 Dec 2002 18:58:24 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5367987 Cyber2lz : OK, I'm new to this VoIP thing. I've checked out Vonage and Iconnecthere. I did not experience any thing near the trouble that you guys intimated. Vonage has no 813 numbers and Icon. does. Vonage doesn't activate the second port(?) of the ATA, Icon. does. Icon. has a pay as you go plan Vonage doesn't. U say $199 for the ATA, I see $179. The website is no more confusing than Vonage's.
Granted I'm looking at it from a different perspective than you are. I am a home user that is sick of Verizon and WANTS to go elsewhere. My house is WIRED, so I can centrally locate the Cisco next to my Linksys 8port QOS router.
Now to the real question. All of the above is just so much horse hockey if the service sucks. So how about it?
Assuming a high degree of technical competence, what is the buzz on the service?
Inquiring minds want to know!!!!!
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If you're not livin' on the edge, you're takin' up too much space !]]> http://www.dslreports.com/forum/remark,5367987 Wed, 18 Dec 2002 18:55:13 EDT Re: Vonage vs. iConnecthere vs Net2Phone? http://www.dslreports.com/forum/remark,5363179 clecrupt9 : Where I find them to fall down, and it sounds like iConnect here has similar issues is:
1. A lack of clear consumer guidance on their broadband product

Could not agree more.]]> http://www.dslreports.com/forum/remark,5363179 Wed, 18 Dec 2002 11:07:23 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5362350 ITTOLEDO : ANON,

First and Foremost, thanks for your advice and info.

Now on to the specs. I am running it on a clear channel 1.5mb SDSL circuit (private atm backbone). During my calls, I have the channel wide open with nothing else using bandwidth. Latency blows away my T1 at work (typically, I can hit Vancouver, WA in under 20ms from Toledo, OH). As far as hardware, I am just using my server with its SB live sound card. However, when using SJPhone, I can call my Canadian buds with the clarity of a POTS circuit. Only problem was no ability to get a dial tone (pc to pc only). Well, that and a a few problems using it behind NAT (couldnt receive calls even with ports wide open)]]> http://www.dslreports.com/forum/remark,5362350 Wed, 18 Dec 2002 09:20:01 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5362104 AJuan : ITTOLEDO,

I assume your net2phone experience was over a dial-up? :) Using their software? When I used their software over dialup my calls were never usually longer than 5 mins, due to frustration with the quality of the call. Still, they were much cheaper than a regular call. :(

When I used a hardware/card with Net2phone the quality improved dramatically - average call length went up to 20-30 minutes! :)

I still have the card setup on a machine using Net2Phone, but now its over a broadband connection and the phone call quality is at least as good as a cell phone call. They are still cheaper than Vonage to Canada - which is where that machine is used to call mainly.

The call quality is still not even close to Vonage. Just last night I had some friends over for a group call to Canada (family Xmas call :) ) and they could not believe that they were talking over the Net. The sound quality is at least comparable to a regular call - sometimes a little worse, sometimes a little better.

I (generally) wouldn't use poor voice quality as a justification for not going VoIP over broadband. Most providers will give you good to great voice quality over your broadband connection. :)
--
AnonJuan
Get your instant $40 credit before you sign up with Vonage]]> http://www.dslreports.com/forum/remark,5362104 Wed, 18 Dec 2002 08:38:17 EDT Re: Vonage vs. iConnecthere vs Net2Phone? http://www.dslreports.com/forum/remark,5361943 ITTOLEDO :
said by AJuan See Profile:

Net2Phone definitely offers a more mature network.


Anon,
As Not2phone was my first voip attempt, please, please, please tell me that the others (V & IC) are no where near as horrible as Not2phone. I am ready to make a move to try another provider and am hoping that the others are far better/ (mature?). ]]> http://www.dslreports.com/forum/remark,5361943 Wed, 18 Dec 2002 08:08:17 EDT Re: Vonage vs. iConnecthere vs Net2Phone? http://www.dslreports.com/forum/remark,5360261 AJuan : CaboBrett,

I won't add any more re: V vs iC; you, mikey and sparky have covered it pretty well. What I will throw into the mix is Net2Phone and their broadband product.

Net2Phone definitely offers a more mature network.

Where I find them to fall down, and it sounds like iConnect here has similar issues is:
1. A lack of clear consumer guidance on their broadband product.
2. A less refined web management dashboard for non-techie users
3. Ease of simple plug and play. Some non-techie types are petrified of the /dev setup for the ATA! :)
4. Really slow customer service. Vonage seems to be playing catch up here though! :)

So at the end of the day, I think a simpler, clearer marketing strategy, upgraded management console, support specifically for their broadband users and a simple setup procedure would create real competition for Vonage by any of the serious VoIP players.

It wouldn't take much time or money, but the reality is that both Net2Phone and iConnect here have ignored the needs of broadband users for a long time, and have now lost first mover advantage because of it.

I think the real issue raised by your post is that any VoIP company is going to have customer retention issues as setup becomes easy and products become cheaper.

The nice thing is that this will only mean more savings for us - the consumers.
--
AnonJuan
Get your instant $40 credit before you sign up with Vonage]]> http://www.dslreports.com/forum/remark,5360261 Wed, 18 Dec 2002 00:16:55 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5360003 Sparky12 : I see your point. If they would show a list of available area codes before you have to actually sign up for the service, it would be something to consider. btw, I've used an average of 800 minutes per month on Vonage since I signed up. So it doesn't really represent much of a savings to me, especially when I can't tell what I'm getting into from the site.

In fact, the whole sign-up process should be more seamless. As it is, it branches off in 10 directions until you have a hard time knowing what you're even looking at. It's very poorly laid out, makes (at least) me feel like they are just brokering a bunch of random services from other companies, and it's up to me to make sure that I get the services and equipment I was looking for in the first place.

Sparky]]> http://www.dslreports.com/forum/remark,5360003 Tue, 17 Dec 2002 23:46:44 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5359878 Authority :
said by Sparky12 See Profile:
for many people the initial outlay for the ATA will be a factor as well....Even more complications and up front expense.


Agreed and agreed. Still, I'm guessing in less than a year Iconnecthere would break even and after THAT would save around $300 a year. Hard to ignore. :)

Brett]]> http://www.dslreports.com/forum/remark,5359878 Tue, 17 Dec 2002 23:34:13 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5359836 Sparky12 : Yes but Cabo, for many people the initial outlay for the ATA will be a factor as well. You can see this as amortized with Vonage, while you have to pay for it up front to hook up with Iconnect. For those who have no VoIP experience, that can be a daunting prospect. At least with Vonage, if you don't like the service you can ship the thing back and it's a wash. Iconnect refers you to a third party to buy the ATA. Even more complications and up front expense.

Sparky]]> http://www.dslreports.com/forum/remark,5359836 Tue, 17 Dec 2002 23:30:07 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5359790 mikey2007 : Agreed (assuming your math is correct).

But did you take into account call forwarding? When I was using IConnectHere and even now I believe incoming call forwarding does not work.

Also for the ATA to work you need to forward ports to the device, and I was still having trouble with incoming calls with IConnecthere.

Also Vonage now does now have MANY MANY MANY more areacodes then IConnecthere.
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Get $40 for signing up for Vonage Digital Voice (Unlimited Long Distance) INSTANTLY]]> http://www.dslreports.com/forum/remark,5359790 Tue, 17 Dec 2002 23:26:31 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5359762 Authority :
said by mikey2007 See Profile:
IConnecthere is definatley cheaper if you don't need unlimited calling.


It seems with the difference in price plans you'd get about 1250 min with IConnecthere before Vonage became a better deal.

Brett]]> http://www.dslreports.com/forum/remark,5359762 Tue, 17 Dec 2002 23:23:47 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5359603 mikey2007 : IConnecthere is definatley cheaper if you don't need unlimited calling.

I have used IConnecthere with an ATA186 prior to using Vonage. Infact I still have service with them since I just want to keep that #.

If you have any sort of real tech support question that cannot be scripted they do have a very hard time answering and they escalate it but god knows when they will respond. But it seems the same is happening with Vonage too.

Vonage does have a better web interface. Vonage allows you to block dialing international #'s. Also Vonage lets you forward calls and IConnectHere Doesn't.

While when doing the math IConnecthere might come out to be cheaper, for a little more I strongly recommend Vonage. Vonage is almost worry free without all the troubles.

Thats just my 2 cents if you have any IConnecthere questions let me know and I should be able to answer them as I still do have service with them.
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Get $40 for signing up for Vonage Digital Voice (Unlimited Long Distance) INSTANTLY]]> http://www.dslreports.com/forum/remark,5359603 Tue, 17 Dec 2002 23:08:49 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5359478 Authority :
said by Sparky12 See Profile:
getting a straight answer out of them about area codes and stuff is like pulling teeth


They're definatly not the easiest to work with. As this has become the defacto Vonage forum I know it's heresy to even ask questions like this, but they DO seem cheaper and I think they have more area codes to boot.

Interesting that NO ONE has tried?

Brett]]> http://www.dslreports.com/forum/remark,5359478 Tue, 17 Dec 2002 22:58:33 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5359407 Sparky12 : Iconnect seems to be quoting $199 for the ATA unit? And getting a straight answer out of them about area codes and stuff is like pulling teeth.

I'd certainly refer people in that direction, with no bonus at all, but there doesn't seem to be any centralized info source.

Sparky]]> http://www.dslreports.com/forum/remark,5359407 Tue, 17 Dec 2002 22:53:17 EDT Re: Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5358869 joako : What's the cost of an ATA186 or similar ETHERNET device (no USB crap)?]]> http://www.dslreports.com/forum/remark,5358869 Tue, 17 Dec 2002 22:08:33 EDT Vonage vs. iConnecthere http://www.dslreports.com/forum/remark,5356873 Authority : Anyone run the numbers? While Vonage is clearly a cleaner and easier deal it does look like IcOnnecthere has a significant price advantage - something like 70% less?

That and they have been around longer and hence MAY offer a more mature network. Of course.. THEY don't offer referrals. :)

Thoughts?

Brett]]> http://www.dslreports.com/forum/remark,5356873 Tue, 17 Dec 2002 19:42:29 EDT