 pnh102Reptiles Are Cuddly And PrettyPremium
join:2002-05-02
Mount Airy, MD
| Cluestick, anyone? some irritated by overall price increases Hmm... and then AT&T wonders why they lost half a million customers in 2002.
And another thing. How hard is it to keep the current email addresses? My previous bank went through 3 mergers involving thousands of customers and no one's bank account numbers changed (imagine all the problems arising with direct deposit, checks and other things if they did!). Why not allow existing customers to keep their exist @attbi.com (or whatever it is) email addresses, and then put all the new customers (if there are any) on with @comcast.net addresses?
--
DRM == Doesn't Read MP3s
[text was edited by author 2003-01-16 15:41:16] |
|
|
|
| Just got a letter in the mail today about my Platinum package going up to $89.99. Ugh
--
Pens: 18-17-5-3 44 pts |
|
 hep catdo da dirdy bird
join:2001-02-17
Decatur, GA | Same here my silver package going up to $61.99 from $57.99. Comcast knows what people want huh.
--
When I sleep everyone else is awake. Is that why I never have any money in my wallet? |
|
 KrKHeavy Artillery For The Little GuyPremium
join:2000-01-17
Tulsa, OK | Ah, the great Mega Merger. It's paying off already.... for them. |
|
 gplutt
join:2002-10-25
Seattle, WA | reply to pnh102
If you have a Comcast address then you haven't anything to worry about. If you have an attbi account with the same name as a Comcast customer, then you have to change your address and the existing Comcast customer gets to keep his. |
|
pnh102Reptiles Are Cuddly And PrettyPremium
join:2002-05-02
Mount Airy, MD
| said by gplutt:
If you have an attbi account with the same name as a Comcast customer, then you have to change your address and the existing Comcast customer gets to keep his.
This is exactly my point though. If this were a bank merger, the customers would not be inconvenienced in such a manner. I really think the ATTBI customers should just get to keep their old addresses. It'd be one less reason to cancel. Personally, I just do my email myself (registered my own domain, etc.), so I won't be in such a hassle. All other aspects of the merger should completely transparent to the customer.
On the other hand though, I've been with Comcast HSI for nearly a year now, I've had very few problems with it, and for the most part it works well. There's no caps or anything like that. Its reasonably priced. These are what keep me as a customer, not the fact that Comcast is the only game in town. If Comcast decided to change these things, then I'm gone. Companies only screw customers when the customers allow them to. They earn my money after all, nothing makes them entitled to it.
I still think the problem of high prices for cable TV in general will have to solve itself as satellite becomes more popular. With more and more people switching everyday, eventually cable providers are going to realize that it is ultimately price that customers care about.
--
DRM == Doesn't Read MP3s
[text was edited by author 2003-01-18 11:46:10] |
|
 Go Chargers7Fa Shizzle Ma NizzlePremium
join:2002-09-24
Huntington Beach, CA | reply to beeman65
said by beeman65:
Just got a letter in the mail today about my Platinum package going up to $89.99. Ugh
I was thinking of ditching DCATV and going back to DN, but when I look back at what I was paying, with locals and extra receiver access fees, ATT was still cheaper. It sucks. I could tell then F-off, then pay more for satellite, get a worse picture (I actually get better pic quality with cable here), AND get a nice $15 increase on internet services. They get you coming and going.
--
Made in America; tested in Japan. |
|
