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 gplutt
join:2002-10-25
Seattle, WA | reply to pnh102
Re: Cluestick, anyone? If you have a Comcast address then you haven't anything to worry about. If you have an attbi account with the same name as a Comcast customer, then you have to change your address and the existing Comcast customer gets to keep his. | |
 pnh102Reptiles Are Cuddly And PrettyPremium
join:2002-05-02
Mount Airy, MD
| said by gplutt:
If you have an attbi account with the same name as a Comcast customer, then you have to change your address and the existing Comcast customer gets to keep his.
This is exactly my point though. If this were a bank merger, the customers would not be inconvenienced in such a manner. I really think the ATTBI customers should just get to keep their old addresses. It'd be one less reason to cancel. Personally, I just do my email myself (registered my own domain, etc.), so I won't be in such a hassle. All other aspects of the merger should completely transparent to the customer.
On the other hand though, I've been with Comcast HSI for nearly a year now, I've had very few problems with it, and for the most part it works well. There's no caps or anything like that. Its reasonably priced. These are what keep me as a customer, not the fact that Comcast is the only game in town. If Comcast decided to change these things, then I'm gone. Companies only screw customers when the customers allow them to. They earn my money after all, nothing makes them entitled to it.
I still think the problem of high prices for cable TV in general will have to solve itself as satellite becomes more popular. With more and more people switching everyday, eventually cable providers are going to realize that it is ultimately price that customers care about.
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DRM == Doesn't Read MP3s
[text was edited by author 2003-01-18 11:46:10] | |
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