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SoEteK

join:2002-02-19
Brooklyn, NY

Need Swapping Help

Hi, I currently have Acedsl. I want to switch to Cyberonic today but I have a few questions. Do I have to cancel Acedsl ahead of time? Or is it possible to "hot swap" it some how like DirectTV? Will Cyberonic help me cancel?!
thanks alot!


KSUJace
Golden Flash

join:2001-12-01
Chicago, IL
More than likely they won't be able to do a hotswap. The best thing to do is cancel your currently DSL wait until your modem doesn't have Sync with the DSLAM anymore. Then call Cyberonic and order new service. I know it sucks to be with out DSL for that long but the price and value for product is well worth it.

You may want to give Cyberonic a call and ask them if they can do a hot-swap, it might be possible.
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SoEteK

join:2002-02-19
Brooklyn, NY
reply to SoEteK
k, thx