Cop Premium Member join:2001-09-05 Auburn, AL |
Cop
Premium Member
2003-Jan-27 11:18 am
Finally The Knology Forums is here!After many months of waiting for knology to sign up with BBR finally it has happened! If any one has any tech questions iam more then happy to help as i have many friends that work at knology.
Thanks Scott |
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Zrat123 Premium Member join:2003-01-26 Montgomery, AL |
Zrat123
Premium Member
2003-Feb-3 5:26 pm
Scott as you know I have been having problems with my speed The tech ( who was super nice) informed me he thought it might be in the Hub is the reason I can get fast speeds than slow speed . Everytime they come out Im seem to be getting good speed so I hope they get it fixed. Thanks for the Knology Forum. |
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Cop Premium Member join:2001-09-05 Auburn, AL |
Cop
Premium Member
2003-Feb-3 10:47 pm
This use to happen to me. Iam not sure exactly what they did to fix it. They might of fixed some equipment at their local office. I'll look into this for you.
Thanks Scott |
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Zrat123 Premium Member join:2003-01-26 Montgomery, AL |
Zrat123
Premium Member
2003-Feb-4 6:47 pm
Thanks Scott, right now my speed is fine, I just hope it stays. I need to buy a modem and turn this one in I am paying rent own . Do you know much about the Motorola Cable modem? I notice circuit city was selling for 99.00 plus a 30.00 Rebate . Any Suggestions? Thanks again. Tom |
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bfrye join:2002-03-12 West Point, GA |
bfrye
Member
2003-Feb-4 9:17 pm
Good modem. |
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to Cop
Did you guys notice any speed drops last night? My connection started crawling last night around 9:30 PM. |
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Zrat123 Premium Member join:2003-01-26 Montgomery, AL |
Zrat123
Premium Member
2003-Feb-5 6:10 pm
I wasnt on last night so I dont know, But today is terribe I just called tech support again, my speed is slow again, Suppose to be here tomorrow from 5 to 8 Pm.
Tom |
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Zrat123 |
Zrat123
Premium Member
2003-Feb-5 6:35 pm
1435 / 0 gee, I just cant figure this out, Download 1435 and upload 0 .Test from knology Test page. just dont make any sense what is going on.???
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to Cop
2003-02-05 19:12:27 EST: 1186 / 216 Your download speed : 1186100 bps, or 1186 kbps. A 144.7 KB/sec transfer rate. Your upload speed : 216567 bps, or 216 kbps. Seems like broadband .. above the 1mbit barrier!
Mine is defiantly better tonight. |
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Zrat123 Premium Member join:2003-01-26 Montgomery, AL |
Zrat123
Premium Member
2003-Feb-7 4:00 pm
Hey Scott I called knology again today, because the Tech last night, the Same one that came out Monday informed the office to send somone out here Wed. to check the Hub.The Tech said it would take a bucket truck to check the hub. Well last night Thur. The same Tech said he would report it again . Im still waiting , Now Tech Support says if no one calls by 6Pm call back and report the problem. Is there anyway to get this problem fixed, sounds like all im getting in the run around. Thanks
Tom |
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Cop Premium Member join:2001-09-05 Auburn, AL |
Cop
Premium Member
2003-Feb-9 8:22 pm
said by Zrat123: sounds like all im getting in the run around. Thanks
Tom
Yes sounds that way. There isnt realy a way to avoid this. Usally knology is pretty at getting out and getting the problem fixed. Just keep calling and they will get it straightened out. |
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Cop |
Cop
Premium Member
2003-Feb-9 8:24 pm
Also, the Motorola surfboard is one of the best cable modems. Just make sure knology supports it and then your good to go. Awesome modem |
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Zrat123 Premium Member join:2003-01-26 Montgomery, AL |
Zrat123
Premium Member
2003-Feb-10 5:29 pm
Thanks Scott, Im still wating for knology to fixed the problem. |
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Zrat123 |
Zrat123
Premium Member
2003-Feb-11 7:58 pm
Well Scott , the Tech got here and everything was working fine. Every time they come its works great. Got me Puzzle Tech said just wait for it to happen again and call back. They did fixed the Hub this morning .
Take Care and Thanks
Tom |
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Zrat123 |
to Cop
Same old song, speed is down again the upload anyway. Call Tech and they said someone would be here Friday, If they dont fixed it this time Im dropping Cable, Phone internet and trying Charter. O well I think I given Knology enough times to fix it anyway. Im still paying so sorry knology but thats life .
Tom |
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Cop Premium Member join:2001-09-05 Auburn, AL |
Cop
Premium Member
2003-Feb-13 11:45 am
Well every ISP will have thease issues. Hope you have better luck with charter if you do switch.
Scott |
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Zrat123 Premium Member join:2003-01-26 Montgomery, AL |
Zrat123
Premium Member
2003-Feb-17 10:01 am
I stay with knology so far. Tech came out yesterday and informed me it was a outside Problem, Working Great so far but this has happen before. Tech said if someone is stealing cable it would cause my internet to be slow at times. Have you ever heard of this . Anyway Thanks for the help.
Tom |
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Cop Premium Member join:2001-09-05 Auburn, AL |
Cop
Premium Member
2003-Feb-17 12:12 pm
Yes Zrat. Here in Huntsville there is a little part in the Huntsville Times that cable companys pay for. For they find people dishing of cable from their lines they are put in the papers to warn other cable companys. But about your issue, there could be someone tapping in also. We in Huntsville havnt had to much trouble with this but it pops up every once in a while. If your cable drops again let me know and i might be cable to call down to their office and discuss it.
Scott |
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Zrat123 Premium Member join:2003-01-26 Montgomery, AL |
to Cop
Ihe Tech: said there was a leakage in the line but they got it fixed, whoopee , I just glad they found the Problem. Thanks Scott and everyone else for their Help.
Tom |
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Cop Premium Member join:2001-09-05 Auburn, AL |
Cop
Premium Member
2003-Feb-17 6:28 pm
Thats what we are here for. Scott Knology Tech |
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