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 Aggie DanStop... Reverse That.Premium join:2001-01-30 Frisco, TX | Here's my take on it. Let's say you are a coder. Or even someone writing up business requirements for an order entry system for DSL provisioning. Well, obviously, you want to be able to order DSL for customers that you can service. and not ones serviced by another telephone company. On this case let's say you work for Verizon and don't want to try to sell to someone that has SBC telco service.
Obviously, you are going to have to reference some table of NPA/NXX combinations to see if they are your customer, or maybe there is some grand table or system that has this information. Your most likely source for this would be a loop qualification table or system.
Also, with the way that the pools of phone numbers work, IIRC certain pools are for one company and another pool is for another. As such all 214-574-xxxx belong to SBC, but 817-683-xxxx belong to Verizon. This pool could explain why you often have to get a new phone number when you switch providers. Like I said, I'm not sure if that is still the case. But, with all of the phone numbers about, I can imagine that maintaining them by block is easier on the LERG people than managing by line. Any of you DBAs can back me up on this one.
Okay, so let's take a look at who will keep the "golden record" on your phone line. This would obviously be your telco. Or the ILEC side of your phone company. These are the guys that actually own the copper and maintain the network.
Well, you cancel service with them and wish to transfer it to another company. Now, we all know how you can get incorrectly billed for phone service through manual error or other snafu. The easiest answer is to make it so that the original telco systems don't "know" the number exists. Otherwise I can see the number being given back out again, being billed from two phone companies, etc. not from any malicious intent but because people do make mistakes. And anytime a computer touches something, there is likely a bug in the programming SOMEWHERE. All of you code-heads can attest to that one as well.
Okay, so following this line of thought, the telco arm doesn't "see" the line belonging to them anymore. Hey, it is outside of our area, another ILEC must own that number. That's the assumption of any system that sees "line not found."
I can see a cascade affect going on here so that by the time it gets to the ISP portion of your former telephone company, it won't order it because it is hard coded to not place an order for a line that is out of the service area. Because the person coding it or the person writing the business case figured that, "duh, of course we don't want to place an order in NV when we don't even service that state!"
That seems like such an elementary idea when building a system.
Now fast forward to today.
Now they have to provide DSL to customers they don't provide service to?
Basic system assumptions get thrown out the window. Now you have to figure out how to track customers you don't have anymore.
Oh! And an added bonus... Because the ISP portion is often a separate business unit from the telco portion, you can't just query the telco systems even if the information is being stored there. You are separate companies after all. And THEN the telco would have to provide that same detailed information (on customers they don't have anymore - yet another sticky legal area) to all other ISPs as well.
"Now we see the problems inherent in the system!"
Now. I'm not saying that it can't be done. ANYTHING can be done.
But, it must be understood the additional resources it would require to do such system development. There are also legal and procedural issues to address here as well. Not to mention, in the interim, if FORCED to provide this service, there would most likely be manual workarounds in the beginning. And any system guy or DBA can attest, cleaning up after manual workarounds is NEVER pretty. -- Note : The statements made by myself on DSL Reports are purely my own and is not in anyway to be considered indicative of the opinions of my employer or of my coworkers. | |  Aggie DanStop... Reverse That.Premium join:2001-01-30 Frisco, TX | Damn, there was only one post on this subject when I started my post. *chuckle*
I guess no one watches TV anymore on Thursday.
*chuckle* | |  BrianDamageWe Are The Hounds From HellPremium join:2001-08-14 Rowlett, TX | reply to Aggie Dan Help! Help! I'm being oppressed!  Ok, Aggie Dan or ADSL guy, show me the law that you say exists. I assure you, I have gone over all of the telecom law that exists and have found NOTHING to substantiate the illegality that you claim exists. There is no reason to believe that competitive service, regardless of who the local service dialtone provider is, can't exist simultaneously on the same line. Now, whether or not you want to whine about how behind the eight-ball the ILEC/RBOCs are in administrative capacities insofar as having to co-exist with competitors, has little to do with the argument at hand. Of course, when a carrier submits an ASR for a circuit order, the service area has been defined by the NPA/NXX code. This is how an order is placed. I fail to see how this has anything to do with the argument. What is being said here is that it is possible to accommodate these arrangements, but the fact is that the RBOC's provisioning and circuit ordering procedures are inadequate. Wah. Fix them. Shortcomings or unwillingness of the RBOCs to update their processes to accommodate the service environment is absolutely not a reason to juxtapose competitors or their offerings. I do believe that this is one reason ASI became a separate entity from SBC....so that the provisioning, OSS, and circuit ordering processes could be their primary focus, so that competitors and other carriers ordering circuits and services from the RBOC could be handled in an expeditious and efficient manner. It seems that these processes are just another area in which the RBOCs seek to resist competition. Why should that be any different? In the Bell Co's eyes, it is no different. -- The rich get richer, the poorer get the picture, the bombs never hit you when yer down so low...some got pollution, others evolution, there must be some solution but I just don't know.... | |  Aggie DanStop... Reverse That.Premium join:2001-01-30 Frisco, TX | Shortcomings? That's a little harsh, don't you think? Either way you make it sound as though system limitations are something planned.
In actuality, when designing systems you've got X number of days and Y number of dollars to spend and you try to get as many features in as you can. And at times you are just trying to get the damned thing to work going down the happy path.
"We've got a long way to go and a short time to get there..."
There are a lot of things that current systems can't do that IT groups are probably burning midnight oil on right now.
Hot-swapping ISPs with minimal customer downtime would be a nice feature. That's one reason I stayed on AOL Plus DSL for so long instead of migrating to SBC/Yahoo! sooner.
Easily upgrading a customer to another service. How many people have DSL, and then try to "upgrade" their service and experience downtime. These people *do* exist. Trust me. Don't they deserve to have a priority as well?
SDSL provided by an RBOC. That would be nice. No more *having* to pay for a dial-tone. Sure you can go through COVAD for that. But once again, the one bill mentality may raise it's ugly head.
And how about being able to easily order DSL for multiple locations, as well as dedicated access, back-up dial-up, web hosting, managed messaging, etc. all at once. Granted, you and I aren't likely to do this, but there *IS* a demand for this.
Static IPs. Let's face it. Not everyone can currently get this yet. I can get it. I don't need it. So, I don't have it. But, I know that there are people all over Verizon that were overjoyed when they could finally get rid of that "PPPoE crap" and get a static IP.
Also, you've got all the co-branding going on as well, SBC/Yahoo!, Verizon/MSN. People here may not see much of a convenience for such packages (especially those of the linux OS variety), but co-branding is here to stay. *chuckle* Look how well it works for the local gas station.
Doubtless there are other products, services, and service improvements for current systems that could go into effect for current RBOC dial-tone and RBOC ISP customers that I've not thought of.
But, I can guarantee you that given what I've seen on this website all of these changes are on someone's radar. They have to be. Chances are business requirements are being written up and funding is being savagely fought for to do these things already. Telecommunications companies have to show innovation and growth to survive. And the RBOCs are not immune.
Should this be a priority? Yes. I agree it should be.
But which of the above very worthwhile other projects should be pushed back 1 or 2 years because of it?
Okay, the cobranding is an easy target as far as I'm concerned. But, those contracts are already signed, so you can't take that off the list. -- Note : The statements made by myself on DSL Reports are purely my own and is not in anyway to be considered indicative of the opinions of my employer or of my coworkers. | |  KrKHeavy Artillery For The Little GuyPremium join:2000-01-17 Tulsa, OK Reviews:
·AT&T DSL Service
| Only a monopoly can get away with an argument like:
"Sorry customers--- we can't let you have service because we can't figure out how to bill you, and we're not going to fix our system just to get your business..."
Must be nice to be in such a position. -- "When the day comes that anyone can bend our countrys laws and lawmakers to serve selfish, competitive ends, that day democratic government dies" -- Preston Tucker, 1948 (Yep, it's dead.) | |  | reply to BrianDamage quote: I assure you, I have gone over all of the telecom law that exists and have found NOTHING to substantiate the illegality that you claim exists.
WOW! You must be pretty good- I can't say that I could POSSIBLY go through the millions of pages of telecom regulation and law in- what... 25 minutes??- and say with absolute certainty that ANYTHING exists or doesn't exist in those laws and regulations.
BTW, are you now a telecom lawyer or a regulator?? If not, you should be. You'd ACE the tests taking them tomorrow! I can say with complete confidence that most LEGISLATORS (and those are they that WRITE the laws) can't go through that amount of data and regulation in this arena to come to a conclusion like yours.
I am TRULY impressed!!! You went through ALL of the telecom law that exists and you found NOTHING... Why didn't you say you had it memorized from the beginning? In fact, I'm surprised that you're not on the FCC staff right now! I bet that Congress and the FCC (not to mention ALL the PUC's for all 50 states) would KILL for a resource like you!
Thanks for the laugh!!! Boogie | |  Aggie DanStop... Reverse That.Premium join:2001-01-30 Frisco, TX | reply to KrK That's not at all what I said.
What my argument is is that the only way anything gets provisioned is through a system or a highly time consuming and costly manual process.
Since the former has already been put in (with safeguards by the way to minimize people manually "fixing a problem" only to make it ten times worse) to facilitate current processes they must be utilized or radically changed. This also eliminates the "ease" of implementing the latter.
Now, take into consideration an IT budget and planning. For a major project, and let's not try to fool anybody, this will be a major project because you've got at minimum systems in three different companies to work on to get this accomplished. Now, since all budget money for 2003 is being fought for as we speak, or has already been lost and won, squeezing yet another major project into these very full development timelines is going to be very difficult.
But, of course, it *CAN* be done.
Can anybody familiar with IT development timelines tell me that my arguments don't have merit? -- Note : The statements made by myself on DSL Reports are purely my own and is not in anyway to be considered indicative of the opinions of my employer or of my coworkers. | |  Reviews:
·Verizon Broadban..
| reply to Aggie Dan Well All I can say is that my DSL is on a RT, which by the way is provided by Bellsouth. Now here's the problem. Wcom offers a 1.5/768 line say around 70 bucks if your close to the CO, they don't offer it threw our RT. The same service from bellsouth is considered busniess class which means I have to cancle my phone and order a busniess class line for 90 a month, then DSL "768/512" is as high as they go for 230.00. And ontop of that if I wanted to get rid of the PPPoE junk there is one CLEC that offers this same service for 300.00. Total cost from bell 320.00 verus 70 from Woldcom.
Now thats just crazy. Their are no other options period. One day I pray I can get a bare pair and not have to have dialtone. With VOIP who needs it anyway. But my point is this. There's no way it cost that much to provide this service and there's nothing I can do about it other than sit here and feel jaded by my telo for not offering me what alot of us want anyway.
ym | |  BoogeymanDrive it like you stole itPremium join:2002-12-17 Panama City, FL Reviews:
·Comcast
| reply to KrK Ok, say, to service X number of customers who pay $50mo, you have to spend $20,000, you would have to have at least 100 customers for 4 months to justify such an expense.
But if they only have 3 customers that are getting dial tone service from someone else that want to get DSL from the "monopoly", then how could they justify spending enough money to fix the system?
And yes, if you are wondering, I just pulled those numbers out of my butt to use as an example. I have no idea what it would cost. -- what does this button do? | | |
|  BrianDamageWe Are The Hounds From HellPremium join:2001-08-14 Rowlett, TX | reply to boogie74 Literal sarcasm, OHHHH, Booooogieeeeee.....I miss you so!!! Ok, I'll rephrase...I have been over much of the telecom law that exists that is PERTINENT to the UNE argument. So, draw whatever conclusion you like, Boog. The facts are that there are NO limitations, exclusions, or illegalities that would prevent an ILEC from offering DSL to anyone they WANT regardless of who provides their local service. The question is of the "want". They don't WANT to do anything at all unless they can have everything THEIR way. This is why SBC is attempting to blackmail several states' PUCs into believing that unless they revoke the regulations that provide for competition that those states will basically become stone-age examples of what happens unless SBC gets their way. You can cry about OSS, provisioning, etc., all you want but the sticking point there is that the RBOCs simply refuse to update their processes to easily allow to the exchange of information between ILEC and CLEC, and between RBOC and ASI. Krk had a good point on that-it must be nice to be able to say "we can't or refuse to accommodate you because of your involvement with competitors" (I paraphrase his point), unless you see things our way and buy services that you don't want or need from us in order to obtain the service(s) you do want or need from us. There is no reason for this level of extortion to exist in the marketplace. -- The rich get richer, the poorer get the picture, the bombs never hit you when yer down so low...some got pollution, others evolution, there must be some solution but I just don't know.... | |  | quote: Ok, I'll rephrase...I have been over much of the telecom law that exists that is PERTINENT to the UNE argument.
Ahem... ok. You don't have it all memorized, but you can paraphrase most of it. What I can't figure out is why (if you are so well versed with telecom law and regulation) you seem to get your facts so wrong? Why is it that your arguments are based on emotion rather than fact? And why, when you are backed into a corner with your own argument (and not a re-wording of what others wish you had said, but your actual words verbatim), do you insist on changing your story, changing what you meant (first lineshare, then unbundled loop, then you didn't mean UNE Telric prices for loop transport when you said UNE-P average is $32 per month nationwide, etc), and going back to emotion rather than fact with your argument?
Just admit that you're wrong with this. You have opinions- and I salute them- you are a very strong willed and opinionated person- I am too (OBVIOUSLY). But this is a simple issue of law- not just interpretational errors- but literal words of the law.
I so enjoyed this round. I wish you best of luck for the next round of "fight club"
Boogie | |  BrianDamageWe Are The Hounds From HellPremium join:2001-08-14 Rowlett, TX | First, I never said I had it memorized. You are real good at putting words in people's mouths and sticking your foot into your own. I don't memorize all of it, nor can I possibly memorize it all-that's why I have most of it in readily accessible (mainly PDF) format. It's your opinion that my facts or wrong, however, I seem to get a lot more support on my position than you do most times, except your cohorts such as Abe Froman and other SBC employees. Secondly, I haven't changed my position. You always attempt to misquote folks and discredit them, which is your signature. Additionally, I never said that the UNE-P average was $32.00 monthly recurring. What I said was that unbundled loops in use by D-CLECs, examples of which I used being those that are facilities-based, were being made to pay that average. You continue to use the TELRIC scale and the UNE-P pricing scale in comparison to this argument, which is not pertinent, but is the position your superiors also have taken. You are not fooling me, nor is your employer fooling everyone with these interpretations of the position, aside from a few gullible but powerful legislators on Capitol Hill who can be "made" to be sympathetic to the RBOC's "plight", and secondarily, really know nothing about the telecom landscape. This is what happens when you get a bunch of clueless politicians in cahoots with a self-serving mega-corporation, whose only aspiration it is is to preserve the monopoly that exists in the market today and further wishes to reassemble the pre-divestiture monopolitic status it enjoyed back before 1984. I won't admit to being wrong because I am not wrong. I will also not admit to allowing emotion to overwhelm my opinion, but I believe that it constantly overrides your objectivity. Your constant display of arrogant sarcasm is a perfect example. This is what YOU do when you are backed into a corner and can't rebut. I will not resort to that. And I am sorry if you and Abe think that I say "I, I, I" a lot. Oh well. I only think that it serves to demonstrate credibility and legitimacy to explain to those others that might follow the thread we face off in that I have quite a bit of experience in many areas of Telecom and that I am not just a laymen with a cable modem. You should try that sometime. It helps ones' argument immensely. Touche, and I love tearing you a new one.  (lays pugil stick on ground, smiling.) -- The rich get richer, the poorer get the picture, the bombs never hit you when yer down so low...some got pollution, others evolution, there must be some solution but I just don't know.... | |
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