| reply to J D McDorce
Re: Look at the latency requirements! said by J D McDorce:
I understand what you are saying, but how does one explain away Comcast's promotion of Xbox Live? »online.comcast.net/products/xbox.asp?link=1
or maybe if enough cash comes your way from Redmond, you'll say anything 
Well, it's the same reason they say you can download music faster. It's all about signing up someone and making them pay. Once they find out the service won;t work as well, the tech support person says,'Oh I'm sorry. We don't garauntee you can use your XBOX or speeds."
This all came about because of the complacency and lack of cutomer service that Comcast has given over the years. Had they treated people differently, this would have never happened. Now, they will have to fight it and maybe even lose. What are they going to do? Leave Montgomery County? Then everyone else will be looking to impliment the same thing across the country and no way in hell are cable companies going to lose all their customers.
See what happens when you take your customers for granted? |
