DonLibesPremium,ExMod 2001
join:2003-01-19 | reply to pnh102
Re: Oooooh! said by pnh102:
But seriously. What can this commission do? they can impose fines and such, but Comcast has an army of lawyers waiting to eat these people alive. Anything the commission does that negatively impacts Comcast's bottom line is gonna be appealed to death.
Wrong. Comcast will spend much more money paying lawyers then simply improving service. quote:
And for the record, I know quite a few people in the area (as I lived there myself) who have Comcast HSI and have had no problems.
No one is denying many people are happy with the service. The problem is that Comcast treat some unlucky few like dirt and the customers have no recourse. Given that Comcast is the de facto monopoly highspeed internet provider, I think the bill makes a lot sense.
PS: I had to edit your quotes because DSLR wouldn't let some of the words through that you had used - strange! |
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 pnh102Reptiles Are Cuddly And PrettyPremium
join:2002-05-02
Mount Airy, MD | said by DonLibes:
Wrong. Comcast will spend much more money paying lawyers then simply improving service.
Most large corporations already have a fleet of lawyers on retainer. Using them to fight this commission won't cost Comcast any more than they are already paying them now.
said by DonLibes:
The problem is that Comcast treat some unlucky few like dirt and the customers have no recourse. Given that Comcast is the de facto monopoly highspeed internet provider, I think the bill makes a lot sense.
I'm sure you and I could both agree that if this indeed was true, another cable provider might provide better service. Given what I said above, I still assert that this commission will in the end be yet another unnecessary branch of government which doesn't do anything. On the other hand, Montgomery County could have give other cable companies franchise agreements so that they could provide service in addition to Comcast. The threat of competition usually forces companies to shape up if indeed there is a problem.
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DRM == Doesn't Read MP3s |
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DonLibesPremium,ExMod 2001
join:2003-01-19 | said by pnh102:
said by DonLibes:
The problem is that Comcast treat some unlucky few like dirt and the customers have no recourse. Given that Comcast is the de facto monopoly highspeed internet provider, I think the bill makes a lot sense.
I'm sure you and I could both agree that if this indeed was true, another cable provider might provide better service. Given what I said above, I still assert that this commission will in the end be yet another unnecessary branch of government which doesn't do anything.
We've got the statistics to show that we have a serious problem. Our council voted for it so that means they agreed with the severity of the problem and the need for a solution. Argue all you want but your case would be more convincing with facts. quote:
On the other hand, Montgomery County could have give other cable companies franchise agreements so that they could provide service in addition to Comcast. The threat of competition usually forces companies to shape up if indeed there is a problem.
Montgomery County would be very happy to sign more franchises. In fact, Starpower has a franchise with MC. Unfortunately, they kinda ran out of money and, although they still operate, serve a small fraction of the county.
So your alternative of encouraging competition is something we've tried very hard to do. It just hasn't worked out. |
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| reply to DonLibes
quote:
No one is denying many people are happy with the service. The problem is that Comcast treat some unlucky few like dirt and the customers have no recourse. Given that Comcast is the de facto monopoly highspeed internet provider, I think the bill makes a lot sense.
Exactly.
My brother lives in Montgomery County and his home, like mine here, is near the end of a cable run. Both of us have had problems with Cable.
In my case (with Adelphia), there is a Node 3 poles up the street that has had constant problems since fiber arrived 4 years ago.
Before the Node everyone is happy, after the Node (my end of the street) the signal is degraded, but I seem to be the only one who cares or complains. Next door neighbor has PowerLink which she says is slow and goes down all the time, but she doesn't care because she uses the Net so little.
An Adelphia Tech told me candidly last year not much would be done unless "enough people complained". I'm still waiting to discover what number "enough" is.
In my brother's case down in MD, the Comcast cable is buried and somewhere not too far up his street there is a fault. They can't get anything done because (again) "Not enough people have complained".
We both have felt somewhat helpless for way too long.
I wish my town council would "get involved" the way Montgomery County has!
It's nice to hear that Montgomery County is finally doing something! Maybe that type of action will become a trend. |
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DonLibesPremium,ExMod 2001
join:2003-01-19 | said by Cheetah9:
I wish my town council would "get involved" the way Montgomery County has!
It's nice to hear that Montgomery County is finally doing something! Maybe that type of action will become a trend.
The only reason the council took action was because their constituents complained - loudly and frequently. There's a quote from one of the council members that she can't go shopping without hearing people complain. I'm not saying you should make a nuisance of yourself but it sounds like you're wasting your time complaining to the cable company and you should instead complain to the cable authority. |
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 JTRockvilleData HoPremium,MVM
join:2002-01-28
Rockville, MD
 ·Verizon FiOS
| reply to Cheetah9
said by Cheetah9:
They can't get anything done because (again) "Not enough people have complained".
If I were Comcast, I wouldn't use that phrase. Some people might interpret it as encouragement to organize the folks who have complaints but haven't yet figured out a way to voice them. said by Cheetah9:
We both have felt somewhat helpless for way too long.
I'd like to share something with you Cheetah. I read this "Inspirational Text" in midranger4's BBR profile. The profile is now changed, but it used to be something like this: said by midranger4:
There are three kinds of people in this world:
1) People who make things happen,
2) People who watch things happen, and
3) People who wonder what happened.
Which one are you?
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