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Go Chargers7
Fa Shizzle Ma Nizzle
Premium
join:2002-09-24
Huntington Beach, CA

Wait a minute

What kind of standards are these? Email can be down for over an hour a day every day? The Through-put standard is they only have to provide 75% of their advertised speed, and even then only have to do it for 75% of a 24 hour period. Which means in the real world they can give whatever crappy speeds they want 6 hours during the day, EVERY day.

Sorry, while well intentioned, even Comcrap can pull that off. This isn't going to do crap for customers, only create more jobs for worthless politicians.
--
When yer a pioneer, you're bound to get a few arrows in the butt.

ross

join:2000-08-16

You are right, those minimum levels of service would be insufficient and unacceptable. This is no doubt due to pressure from the cable company applied through officials at the state/national level to the local politicos.

There ought to be some justice, somewhere, just once...


DonLibes
Premium,ExMod 2001
join:2003-01-19

reply to Go Chargers7

said by Go Chargers7:
What kind of standards are these? Email can be down for over an hour a day every day? The Through-put standard is they only have to provide 75% of their advertised speed, and even then only have to do it for 75% of a 24 hour period. Which means in the real world they can give whatever crappy speeds they want 6 hours during the day, EVERY day.

Sorry, while well intentioned, even Comcrap can pull that off. This isn't going to do crap for customers, only create more jobs for worthless politicians.

If you think Comcast can pull it off, you must ask yourself why the bill was passed in the first place. The answer is that Comcast WAS NOT provide even those low levels of service and customers had no recourse or alternative other than to drop service entirely since Comcast is the de facto monopoly provider of highspeed residential service.

If you think higher standards are appropriate, by all means propose them.


Go Chargers7
Fa Shizzle Ma Nizzle
Premium
join:2002-09-24
Huntington Beach, CA

Oh, so this is their solution?

Sorry, this isn't a solution. Forced refunds would be a solution but Comcrap having to post a half-assed effort while they're collecting 100% of their fee isn't.
--
When yer a pioneer, you're bound to get a few arrows in the butt.


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