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MPScan
Premium Member
join:2001-08-24
Boston, MA

MPScan

Premium Member

Have you cancelled Cyberonic?

I tried asking this before and couldn't get a good answer.

If you cancelled Cyberonic, how long did it take from the date of your call until your line was 'released' so you could order another DSL service?

Thanks!

Random Nut
Premium Member
join:2002-11-29
Mosh Pit

Random Nut

Premium Member

I cancelled on the 13th my billing date was the 21st and im still on. So im thinking that they keep it on till the end of your billing date. I got a cancellation number, and need to send back modem. I cancelled them because i really need good email servers and there's were not good to say it nicely. Im switching to Digizip. So still live as of yet even though i have a cancel order number. Not sure about clearing the line, do i need to ask them to do that or does that just happen?
[text was edited by author 2003-02-20 19:20:43]