 CariadLogo QueenPremium,ExMod 2001-03 join:2000-07-02 Staten Island, NY | It's just an idea As stated above, it's an idea which is being mulled over, and questions are being answered in detail on the verizon board.
Although I don't agree with the concept, users are not going to be forced to pay for premium support, it will simply be an option open to them if it ever takes effect.
Just for the record, I've only had one bad experience with VZ tech support, and that was when I first became a customer, since then when I've had a problem, all calls have been handled quickly and efficiently.
Most long time members of the VZ forum here at bbr will tell you, Vz service has improved greatly. -- Ryw in fwy na perffaith rydw in Gymraes. |