ycats
join:2003-01-05
Carver, MN | Call it what it really is.... Everyone knows that Comcast is losing video customers to the dish. This is a way for Comcast to show wallstreet that they are slowing their video customers from leaving, by forcing people to subscribe to basic.
Comcast doesn't care about their customers. All they care about is their profit. I called to cancel my internet service as soon as I received my price increase letter and they begged me to stay by offering me 39.95 for the next six months (with out video service). I stayed. When the six months are up if they haven't changed either their price or increased their upload/download speed, they will lose me as a customer. I am fine with that because I have a choice of either DSL or Comcast. I will be choosing DSL.
I have found that the technical support on the telco side is far above that of Comcast. |
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joshj
join:2001-10-30
Antelope, CA | said by ycats:
Comcast doesn't care about their customers. All they care about is their profit. I called to cancel my internet service as soon as I received my price increase letter and they begged me to stay by offering me 39.95 for the next six months (with out video service). I stayed. When the six months are up if they haven't changed either their price or increased their upload/download speed, they will lose me as a customer. I am fine with that because I have a choice of either DSL or Comcast. I will be choosing DSL.
I called to cancel right away too and they didn't give a shit. They said "OK" and then tried to tell me that I would have to be home when they disconnected it. Fat chance.
I later decided to keep it, and the reason is because I'm going to soon dump the local telephone service entirely and go to Voice over IP telephone with Vonage.
I sent an email to Senator Boxer today encouraging her stance on this issue. The way I see it, Comcast is forcing consumers to take their inferior cable television service in order to have their high speed Internet.
This is an old antitrust trick from way back - if you want to buy a pound of fresh strawberries you also have to buy a pound of my overripe bananas (an inferior product). Same here - if I want their cable modem service I also have to buy their inferior television service. I suppose I should feel grateful they are even willing to keep sell it to me at all -- since there really isn't anything out there that would require that. |
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