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join:2002-01-11
West Harrison, NY | It's great when you have a choice so that when one company suddenly raises their rates an insane amount, you're able to switch to someone else as you did going from Comcast to DirecTV. Unfortunately, the choices aren't always there when it comes to broadband internet connections.
I looked into Direcway satellite broadband for our office in Chicago a couple years back when we couldn't get DSL and I remember the upfront costs being very high, the was speed relatively slow (up to 400K) and there were latency issues. For many, it's just not a practical solution.
I believe the best way to show your displeasure with your service from a company in any industry is to go someone else (a competitor). If you don't have that option and you feel the company is acting unfairly then you have to look to the government to protect the consumer. |
