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Two years

said by telocity email:

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Dear Telocity Customer,

We are writing with some important and unfortunate news about your
DSL service.

As you know, the recent NorthPoint bankruptcy ruling required us
to transfer your DSL connection to another last-mile provider.
After a thorough review of your order, we have determined that your
home is in an area we cannot serve today with one of our existing
carriers. Within our national coverage, there are some
neighborhoods we are unable to serve until we partner with
additional last-mile carriers.

Telocity is working vigorously to contract with other last-mile
carriers to expand our service area. We hope that within 120 days
we'll be able to contact you again with good news and offer you
service again through one of our new carriers.

We apologize for this inconvenience. To help you as you look for
another Internet service provider, Telocity will continue to provide
you unlimited dial-up service and continued use of your Telocity
e-mail account and web space through the end of May at no charge.

In addition, you can take advantage of a special $100 rebate offer
if you order satellite-based broadband services through DirecPC(TM).
Hughes, our new parent company, will offer high-speed, two-way DirecPC
broadband services via satellite to Telocity customers beginning
August 1. To thank you for being a loyal Telocity customer, we will
offer you a $100 rebate payable after installation and activation,
if you order DirecPC and sign up for a year of service. A DirecPC
representative will contact you shortly to discuss this opportunity
with you.

At this time, however, we must unfortunately close your Telocity DSL
account. We sincerely regret that Telocity cannot continue to provide
you with DSL service at this time.

Sincerely,

DSL Assistance Team
Telocity

4/19/01, 9:12 PM

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Ouch.

reply to tmpchaos

said by tmpchaos:

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And they never did ask for the doorstop back...

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Any time they're willing to send me the shipping and handling plus storage charges, they are welcome to it...

I hope you aren't holding your breath on this one

At least so far your avatar hasn't turned blue
--
»haywardm.com (Hayward's Key West)

[text was edited by author 2003-05-12 05:50:51]