The Site > Old Forums > PhoenixDSL > This is pissing me off.

This is pissing me off.

Try a different set of dns servers.
My line is still up.
Maybe only the dns servers went down/changed.

We still have service...Phoenix and Rhythms...but it sucks

reply to Spensergig

said by Spensergig:

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Try a different set of dns servers.
My line is still up.
Maybe only the dns servers went down/changed.

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Use the MegaPath servers. The numbers are on their web site.

Good idea, I didn't think of that. Sadly, I just tried using megapath's dns servers, and no luck

Any other ideas? I emailed phoenix about this, and was told that telocity started the migration,a nd to call them. nothing more.

My beef is this: Why will it take so long to migrate me and other people? 10 days when all they have to do is give me some ip addresses? And why was I not notified about my migration? Oh well. Any other ideas will be greatly appreciated, as always!

Try this URL »128.205.200.12 from your DSL line.

If you can't get to it then DNS isn't the problem. Just because you have synch doesn't mean you have an internet connection (or even one outside of your CO). I had synch for weeks after Rhythms stopped servicing my CO but the line was still essentially dead to the outside world, and to me.

So what does this mean?

said by SoylentGreen:

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So what does this mean?

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Okay. So now the question is: Why is my dsl line down... Phoenix is only in St. Louis... Not too far away from me... *sigh*

I have no idea. Who is your LEC, Rhythms or NorthPoint? If it's NP then they probably shutdown.

For those thinking of using MSN dialin while their DSL lines are unavailable, it looks like MSN is now blocking outbound requests to port 25 (SMTP) except to their own server. Grrrrrrrrrrrrrrrrrrrrrr!

I can telnet to my own SMTP server from an outside host so it's only outbound request that are blocked. Running your own server doesn't help since it tries to deliver on port 25 so all those outgoing connect attempts naturally fail.

Aaaaaaaaaaaaaaaargh!!! If it weren't a free account I'd cancel it!

I've got iDSL thru rhythms

Call, email and FAX Phoenix. The FAX number is on the COntract. You can try calling 1-800-Rhythms too.

reply to Anon
If I do a traceroute I can get to my subnet's gateway (at Phoenix) and make one more hop, but that's it. Can't get all the way to the dns or anywhere else. It's been in this condition for me since sometime Saturday evening.

said by GMo:

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If I do a traceroute I can get to my subnet's gateway (at Phoenix) and make one more hop, but that's it. Can't get all the way to the dns or anywhere else. It's been in this condition for me since sometime Saturday evening.

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reply to Anon
Yep, been down since about 7:330p.m. Sat. Sure would be nice to know what is going on. Telocity say it's not them. And no one at Phoenix responds.
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Regards from the Southland
Wolf

said by Wolf:

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Telocity say it's not them. And no one at Phoenix responds.

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Spensergig -- I'm in the same boat as you (and I'm geographically close, though I have no idea if that means anything). I was supposed to be migrated on 3/30 (Friday, not Thursday) according to the e-mail I received, but my line continued working until this morning at exactly the same time as yours -- around 5:40 AM.

Did you get anywhere with Telocity? The rep I had couldn't really help beyond having me reboot and power cycle, trying an IP he gave me manually, and then giving up and filing a ticket. He said I should get a call in 1-5 days. Erg.

I called their Tech Support number 1-888-773-3349,3,1 and spoke to a person (about a 15 min wait.).
He was able to give me my userid and password, but not any of the IP info.
I tried the id/password on the webmail site, and it worked.
I'm trying to reach Tech support now at 888-773-3349,3,3 to get my IP, netmask, and gateway IP.
Once I have those, I'll have an idea if I really migrated or not. Unfortunately, wait time is currently more than an hour.

And you're right - 3/30 was a Friday. I looked at a 2000 calendar.
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Edit:
I got through, got my IP, mask, gateway IP, and dns servers.
I've tested the email using the webmail page, back and forth to work.
Now I have to wait until I get home!
Gonna be hell typing the changes with my fingers crossed.

For you, I'd suggest calling again. I'm seeing much variation in skill sets, volume, and language facility.
[text was edited by author 2001-04-02 16:32:24]

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