Upload issue? in Mediacom http://www.dslreports.com/forum/r6754970 en Sat, 30 Aug 2008 06:40:31 EDT Sat, 30 Aug 2008 06:40:31 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6971994 thextreme1 : Thanks for the reply. I am excited about the upgrades!]]> http://www.dslreports.com/forum/remark,6971994 Thu, 29 May 2003 02:54:56 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6962262 marigolds : It would be kinda hard to figure out really. Only RCN and OOL have that kind of speed and both have features of their companies or pricing that make it hard to extrapolate their pricing to other companies.
Insight in Indiana and WOW in Colorado both look to be experimental high end tiers, and those prices are pretty hefty (especinally Insight in Indiana considering how cheap Insight is normally).
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»isca.whiteboard.net for more information (and java telnet access)]]> http://www.dslreports.com/forum/remark,6962262 Wed, 28 May 2003 01:14:41 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6959490 Thrawn2 : True about RCN but i can only imagine how much mediacom would charge for 800kps UP.
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If i had the money i would do COKE.]]> http://www.dslreports.com/forum/remark,6959490 Tue, 27 May 2003 20:12:23 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6959284 marigolds : Yeah, I pulled an old page by accident when I was searching for the cox tier:
»www.cox.com/Fairfax/CoxHighSpeedInternet/

The top list of prices is without owning your own modem or subscribing to cable tv (with the notations noting what the extra fees are included). The bottom list is the minimum price you can pay.

Example: Mediacom is $55.95**# which means $55.95 which includes $5 modem rental and $10 cable tv access fee. Thus, the minimum you can pay is $40.95 if you own your own modem and subscribe to basic cable.

After digging through those pages for those numbers, I would be tempted to make an install and other fees list. That RCN (the one with 1500/800 for what looks like a decent price) charges one time fees of $50 to use your own modem (and requires a proprietary modem that you purchase from them), $45-$110 for a NIC (depending on region), and requires a tech to do the install (no price listed anywhere on the website, but currently you can get $10 off install).

[text was edited by author 2003-05-27 19:57:26]]]> http://www.dslreports.com/forum/remark,6959284 Tue, 27 May 2003 19:49:18 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6956787 DJ : Thrawn is correct, the standard COX tier is 3000/256. However, COX has been throwing some weight around to their heavy bandwidth customers lately. The same is happening to OOL and RR customers as well.

What good is having broadband if it can't be used as the customer sees fit? I love utilizing my 1500/128, but I'd sure like to have 3000/384 for the same price...without any ridiculous bandwidth restrictions. But hey, I can't have everything!
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Music. Life as we know would be a living hell without it.]]> http://www.dslreports.com/forum/remark,6956787 Tue, 27 May 2003 15:34:33 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6956386 Thrawn2 : 16 1318 cox.net 2178 233 2235 Cox Communications

says here that cox is getting AVA of 2178 233. Which blows away the 1500/192. That might be cox express or something.
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If i had the money i would do COKE.]]> http://www.dslreports.com/forum/remark,6956386 Tue, 27 May 2003 14:52:17 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6956354 Thrawn2 : cause the other ones are 49 without cable also. Thats what you should show. Prices with out modem and cable. If its just handy i dont want you to waist like 15mins trying to get all the info and stuff.
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If i had the money i would do COKE.


And im a moron. PLZ disregaurd the other post also.
[text was edited by author 2003-05-27 14:49:23]
]]> http://www.dslreports.com/forum/remark,6956354 Tue, 27 May 2003 14:48:23 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6956344 Thrawn2 : whats mediacom with out digital cable and modem. Cause i seriously doubt im paying 40 bucks.
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If i had the money i would do COKE.]]> http://www.dslreports.com/forum/remark,6956344 Tue, 27 May 2003 14:46:55 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6952948 marigolds : Out of curiosity, I did a quick check:

Name                 Price                  Down  Up
WOW               $44.99                    1500  300
Insight           $49.95***##-$59.95****##  3000  128
Optimum Online    $49.95#                  10000 1000
RCN Cable         $49.95-$56.95**           1500  800
Insight/RR        $54.95#                   3000  128
Roadrunner        $54.95#                   3000  128
Mediacom          $55.95**#                 1500  128
Cox               $59.95***#                1500  192
Earthlink/TW      $59.95#                   2000  384
Earthlink/Charter $59.95-$79.95#            1544  128
Comcast           $60.95*###                1500  256
Earthlink/Comcast $58.95*#                  1800  256
Charter Pipeline  $59.95#                   1544  128
Cable One         $64.95**#                 1000  200
WOW-Colorado      $64.99                   10000  300
Insight-Indiana   $89.95****##              3000  384
 
   * $ 3 Modem Rental
  ** $ 5 Modem Rental
 *** $10 Modem Rental
**** $15 Modem Rental
   # $10 CATV Fee
  ## $10 CATV Fee (waived for digital customers only)
 ### $15 CATV Fee


All prices are for highest speeds as listed and include all fees as indicated. Where variable rates are shown, rates vary depending upon location. One thing I noticed is that a lot of these companies really nail you on tech fees (example: RCN charges you a one time fee of $50 to use your own modem; saw several $100 fees for self-install).

Sorted by minimum price (assuming digital cable and own modem, but highest speed):


Name               Price   Down  Up
Insight           $29.95   3000  128
Cox               $39.95   1500  192
Optimum Online    $39.95  10000 1000
Mediacom          $40.95   1500  128
Comcast           $42.95   1500  256
WOW               $44.99   1500  300
Insight/RR        $44.95   3000  128
Roadrunner        $44.95   3000  128
Earthlink/Comcast $45.95   1800  256
Cable One         $49.95   1000  200
Charter Pipeline  $49.95   1544  128
RCN Cable         $49.95   1500  800
Earthlink/TW      $49.95   2000  384
Earthlink/Charter $59.95   1544  128
Insight-Indiana   $64.95   3000  384
WOW-Colorado      $64.99  10000  300


Obviously a few of these are significantly better values (Insight and OOL), but Mediacom's current pricing is not that out of line compared to other companies.
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»isca.whiteboard.net for more information (and java telnet access)]]> http://www.dslreports.com/forum/remark,6952948 Tue, 27 May 2003 02:12:53 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6952284 jawz : I agree...some people shouldn't post on here without getting to know a few things about high speed internet and mediacom.
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Summer is here. How about that heat?]]> http://www.dslreports.com/forum/remark,6952284 Tue, 27 May 2003 00:08:27 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6952255 Thrawn2 : Amen to that. Im just wondering why 25% of the people on this forum cant figure that out. Maybe they are just newbies who knows. Also beware telling the truth which is what you just did. Could get you labeled as a 14yr old whiner. And a slew of other names. BUt keep on coming either way with your view of the situation.
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If i had the money i would do COKE.
[text was edited by author 2003-05-27 01:07:54]
]]> http://www.dslreports.com/forum/remark,6952255 Tue, 27 May 2003 00:04:08 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6951639 Mack22 : The general fealing I'm getting from Mediacom is that they want to offer different plans at higher costs with more bandwidth. They don't seem conserned that we are getting just about the worst service in the nation for what we are paying. Mediacom should be improving our service for no extra cost. I'm not asking for extraordinary or even average service, but what we are getting right now is absolutely rediculous. ]]> http://www.dslreports.com/forum/remark,6951639 Mon, 26 May 2003 22:47:28 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6937296 BAINCH : No date I want to share at this time. I would rather wait until something is more firm than it is now.]]> http://www.dslreports.com/forum/remark,6937296 Sun, 25 May 2003 10:09:50 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6931436 thextreme1 : Bainch, thanks for the reply. Any time frame on when we may expect these upgraded plans?

Thanks,
B.]]> http://www.dslreports.com/forum/remark,6931436 Sat, 24 May 2003 15:11:33 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6895354 Thrawn2 : Good luck with the other cable company. If the prices go any higher. We are done with mediacom. So go ahead and offer tiers cause we might want to take a lower or higher one depending on how my dad is doing. But keep the normal service at this price. Funny thing that verzion dsl is hmm 1500/128 for 30bucks. WOW. thats amazing with dsl pings also. What do you have to say to that mediacom?
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If i had the money i would do COKE.]]> http://www.dslreports.com/forum/remark,6895354 Tue, 20 May 2003 20:54:46 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6894826 the_w0p : I wonder, if with "new" packages in the offing, if the "regular basic" customers will see any kind of improvement in bandwidth without having to pay more for service? I can't justify $60-$70 bucks a month for pleasure surfing and my business needs aren't critical enough to justify plan updating! I'm not much of a gamer so my upload needs aren't that great, any improvements for me would be appreciated in the download bandwidth! Upload at 256 would be more than enough for me at basic prices!
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the_w0p, MCP]]> http://www.dslreports.com/forum/remark,6894826 Tue, 20 May 2003 20:03:53 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6893023 BAINCH : Thextreme1,

We are working on some new packages with additional bandwidth. I really want to make these work with Docsis 1.1 and QOS so I can not only increase caps but provide bandwidth minimum guarantees.

PS. I do think it was fair to drop the bandwidth. It is necessary for us to run the business at a level that makes it profitable. That wasn't the way @Home did things.]]> http://www.dslreports.com/forum/remark,6893023 Tue, 20 May 2003 16:52:16 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6892224 marigolds :
said by thextreme1 See Profile:
Mediacom jumped on it and dropped the bandwidth by half, was that fair to the existing customers who had signed up for the 3000/256?

I hope they offer upgrade plans soon and I am not talking about giving me a static IP and 256 up for $129 a month(How rediculous is that?).


Technically, @home did not offer 3000/256. 3mb down as actually pretty rare in a lot of areas (I know it was around Iowa City and Coralville where you generally got 1Mb or less down). 300up was about normal though since no one did much uploading while @home was around.
256 up guaranted with static IPs and the ability to run servers is worth $120 a month, but not if you do not need those specific kinds of services.
As for why @home failed... I think AT&T would be the ones to ask about that. It was not a great business plan but it was working okay until AT&T buried them with their controlling interest.
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»isca.whiteboard.net for more information (and java telnet access)]]> http://www.dslreports.com/forum/remark,6892224 Tue, 20 May 2003 15:28:05 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6888368 thextreme1 : "Well, @Home went bankrupt. Perhaps there is a problem with the 3mb down, 256k up for $40 business model. Hmmm."

I and probably millions of others would pay $60-$70 a month for 3mbit down/384 up. I dont think that @Homes failure was due to the bandwidth. They could have very easily dropped the bandwidth if that was the case. Mediacom jumped on it and dropped the bandwidth by half, was that fair to the existing customers who had signed up for the 3000/256?

I hope they offer upgrade plans soon and I am not talking about giving me a static IP and 256 up for $129 a month(How rediculous is that?).

I hear the speed upgrade plans are in the works, so I will wait patiently but if another cable company or DSL comes along with a better option, I will jump on it.]]> http://www.dslreports.com/forum/remark,6888368 Tue, 20 May 2003 03:36:54 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6829010 BAINCH : thextreme1,

Well, @Home went bankrupt. Perhaps there is a problem with the 3mb down, 256k up for $40 business model. Hmmm.]]> http://www.dslreports.com/forum/remark,6829010 Tue, 13 May 2003 08:57:40 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6819316 thextreme1 : That would be nice.]]> http://www.dslreports.com/forum/remark,6819316 Mon, 12 May 2003 02:45:16 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6818899 Thrawn2 : well they arent getting 1200 up any more its capped at 1000. My friend gets 8500/900 all the times. MAKES Me sick. HE cant use speakeasy. cause it says not reliable. HAHAHAH :)
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If i had the money i would do COKE.]]> http://www.dslreports.com/forum/remark,6818899 Mon, 12 May 2003 01:00:11 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6818732 thextreme1 : True, I heard of someone on Optimum Online Cable getting 3000/1200. That is unreal! That would be nice, when my service was through @Home I got 3Mbit a sec down and 256 up. I wish it never wouldve switched over.]]> http://www.dslreports.com/forum/remark,6818732 Mon, 12 May 2003 00:32:05 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6818187 DJ :
said by thextreme1 See Profile:
Other cable systems offer 384 and some even higher at the same price. Why not Mediacom
Those same cable ISPs probably haven't had to deal the phenomenal growth rates Mediacom has endured, and according to the most recent numbers that growth hasn't slowed much.

What Mediacom is doing now will hopefully enable them to maintain a lead in the race of the subscribers vs. available bandwidth. Much of this growth is occurring in Iowa, but it's the REST of us who are waiting and PAYING for Iowa's fascinating growth. That was the primary reason why Mediacom raised rates between 15% to over 60% last year. Believe me, I was NOT happy when I saw my internet bill increased by $6. Especially when Mediacom had already cut my speed by a whopping 70%.

Now it's called the waiting game. Will Mediacom pull through and give their customers a much needed improvement with the existing service? They're wrapping up a massive bandwidth upgrade in Iowa, with the rest of us watching. Unlike our former sister service, ATTBI, we never got a service improvement because of the fiasco in Midwest region. Now that the circus is finally leaving the area, Mediacom must come through and give us our money's worth. $46 for 1500/128 just doesn't cut it, especially when compared to *most* other DSL and cable ISPs.

We shall see.
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Techno, trance, house, hardcore, gabber, jungle, drum 'n' bass...and everything else in between. Old school electro...oh yeah.]]> http://www.dslreports.com/forum/remark,6818187 Sun, 11 May 2003 23:13:15 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6817496 thextreme1 : So, when is the upload speed going to change to 256? I would and I am sure alot of others would pay $10 more a month for 384. I want to play Xbox Live and cannot play reliably with 128. Other cable systems offer 384 and some even higher at the same price. Why not Mediacom?

Thanks for your response.]]> http://www.dslreports.com/forum/remark,6817496 Sun, 11 May 2003 21:58:20 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6807442 Mustang683 : z9_87,
It also says " Speeds may vary and are based on download rate."

Unfortunately it doesn't state the speeds are guaranteed.
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You have the right to life, liberty, the pursuit of happiness and the right to remain silent (I suggest you use it)]]> http://www.dslreports.com/forum/remark,6807442 Sat, 10 May 2003 15:41:02 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6806462 z9_87 : It says "30 times faster than a 28.8 dial-up". Well 28.8kbps * 30 = 864kbps. And I guess we should also never get less than 768kbps because mediacom is faster than that to. Not that I've had a speed problem that big in a long time but I'm just pointing out.
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Lag free since 4/30/03!]]> http://www.dslreports.com/forum/remark,6806462 Sat, 10 May 2003 13:15:22 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6791823 BAINCH : the_w0p

No posturing. I'm not leading up to anything. False advertising is just a pet peeve of mine. I don't want my service to become a bad example.]]> http://www.dslreports.com/forum/remark,6791823 Thu, 08 May 2003 19:50:12 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6791731 the_w0p :
said by BAINCH See Profile:
the_w0p,

So when I see quotes relating how we promised particular speeds I like to investigate. If a system or person is promising something we don't deliver then it is an issue I wish to correct.


No offense intended but this is beginning to feel like somebody is posturing themselves for something???
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the_w0p, MCP]]> http://www.dslreports.com/forum/remark,6791731 Thu, 08 May 2003 19:42:10 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6790254 Tyrael :
said by z9_87 See Profile:
so they guarantee an 864kbps download right? Man I guess I should complain more often.


where does it say that?
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""I'm off to a great ..stop""~~Rodney Dangerfield]]> http://www.dslreports.com/forum/remark,6790254 Thu, 08 May 2003 17:02:32 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6789989 z9_87 : so they guarantee an 864kbps download right? Man I guess I should complain more often.
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Lag free since 4/30/03!]]> http://www.dslreports.com/forum/remark,6789989 Thu, 08 May 2003 16:32:58 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6786274 wth : Notice Mediacom only advertises 30 times faster than 28.8]]> http://www.dslreports.com/forum/remark,6786274 Thu, 08 May 2003 09:17:43 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6786028 Mustang683 : I went through all of Mediacom's online advertising for thier internet service and the attached images are what i was able to locate.
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You have the right to life, liberty, the pursuit of happiness and the right to remain silent (I suggest you use it)
[text was edited by author 2003-05-08 08:32:37]

[text was edited by author 2003-05-08 08:32:50]
Click for full size
Click for full size
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]]> http://www.dslreports.com/forum/remark,6786028 Thu, 08 May 2003 08:31:46 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6785888 BAINCH : the_w0p,

Was the "128 at the minimum" a verbal or written item? Per chance have a copy?

My point is fairly simple.
1. As a customer you have every right to desire and ask for the highest possible speeds at the lowest possible price.
2. As the service provider I have a right to set my actual speed, expectation, and price.

Where I get confused is when a customer says, "You lied to me, you promised 128k up." Now the system can go 128k and many people do get that. At peak, most people don't (although I really am working hard on that one.) What I don't want is any customer being confused about what we ARE promising. So when I see quotes relating how we promised particular speeds I like to investigate. If a system or person is promising something we don't deliver then it is an issue I wish to correct.]]> http://www.dslreports.com/forum/remark,6785888 Thu, 08 May 2003 08:03:13 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6778978 marigolds :
said by Ron H See Profile:
I must admit that the quality of the Mediacom service has deteriorated. When it first started up (when @home went bankrupt) it was pretty good. Even up until late last year. Starting in March I have noticed the deterioration of the Mediacom service. I am wondering if Mediacom is suffering growing pains and can't afford to upgrade their network?

I don't think it is a matter of afford to upgrade their network so much as it is a matter of being able to affordably upgrade. Last year Mediacom did a huge number of cable plant upgrades which probably meant HSD upgrades (a much smaller market) went to the wayside. Now that something like 90%+ of the Mediacom market is digital, they can spend time and money on HSD upgrades, hence why one market after another is seeing new work.
I would not be surprised if part of BAINCH's job is to prioritize who gets upgraded first :) March is pretty recent compared to how long some of the other markets that have had problems. There are probably issues as well of not doing an upgrade until extensive study has been done to predict future needs for the area. The last rounds of predictions under AT&T@Home failed miserably.
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»isca.whiteboard.net for more information (and java telnet access)]]> http://www.dslreports.com/forum/remark,6778978 Wed, 07 May 2003 14:21:56 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6778309 Turbocpe : I do apologize BAINCH. I generally proof read just to make sure, but your username got missed. To me, that username is unique and hard for me to get it correct.
[text was edited by author 2003-05-07 13:13:20]
]]> http://www.dslreports.com/forum/remark,6778309 Wed, 07 May 2003 13:00:29 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6776442 BAINCH : Turbocpe,

What, can nobody get it right. It is BAINCH. B A I N C H. Six letters people. Ok, rant finished.

Again, send me a town and MacID and I will look into it. ]]> http://www.dslreports.com/forum/remark,6776442 Wed, 07 May 2003 08:07:28 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6776187 Ron H : I must admit that the quality of the Mediacom service has deteriorated. When it first started up (when @home went bankrupt) it was pretty good. Even up until late last year. Starting in March I have noticed the deterioration of the Mediacom service. I am wondering if Mediacom is suffering growing pains and can't afford to upgrade their network?]]> http://www.dslreports.com/forum/remark,6776187 Wed, 07 May 2003 06:53:06 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6774176 Turbocpe : I hadn't sent BIACH my info because 1)I forgot :D and 2)the issue currently isn't present. I didn't want to send him my info and add to his troubles unless my problem is present. He may not be able to do anything unless it's present any way. Although, this problem does seem to occur often enough to warrant it.

Funny you mention handling upload issues. When this issue appeared last year, I had emailed Mediacom's tech and gave similar results as I posted above, I got the following, simple, reply from Mediacom:

"Unfortunately there is nothing we can do about upload speeds."

I was a bit upset, and that was my turning point as to when I started to become unhappy with Mediacom. I thought Mediacom should have alteast made some effort to resolve or look into the issue. It gave me a bad view of Mediacom that has been with me since.]]> http://www.dslreports.com/forum/remark,6774176 Tue, 06 May 2003 22:44:53 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6773898 the_w0p : BAINCH, I have let my guard down some about Mediacom because I thought maybe we had a friend in the know, but I must admit your reactions to this upload thing are anything but friendly. It actually seems like you are taking a personal affront to those who claim that an upload minimum is part of their covenant. I for one remember distinctly being told that the upload rate was 128 at the minimum and if not mistaken was told it would "NEVER" go any lower!!!
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the_w0p, MCP]]> http://www.dslreports.com/forum/remark,6773898 Tue, 06 May 2003 22:13:26 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6772556 Ron H : I have been noticing very low upload speeds. Like in the 3 to 4kbps range. I did a couple of Line Tests and lastnight I had a failed test. Anyone else in the Cedar Falls/Waterloo area experiencing the same problem?

»/quality/nil/1056560]]> http://www.dslreports.com/forum/remark,6772556 Tue, 06 May 2003 20:09:06 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6770474 z9_87 : maybe that's why they don't like routers...to bad.
--
Lag free since 4/30/03!
[text was edited by author 2003-05-06 16:22:30]

[text was edited by author 2003-05-06 16:22:54]
]]> http://www.dslreports.com/forum/remark,6770474 Tue, 06 May 2003 16:21:37 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6762891 BAINCH : That I believe is in the Customer and User Agreement and certainly doesn't promise any particular speed. ]]> http://www.dslreports.com/forum/remark,6762891 Mon, 05 May 2003 20:17:32 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6762870 chops1221 : 1 computer? Does that mean i can't have 3 computers on my router according to that agreement?]]> http://www.dslreports.com/forum/remark,6762870 Mon, 05 May 2003 20:15:16 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6762786 Cisco924 : Note to BAINCH,

Note in the "Mediacom Online - Fast track to the Internet" brochure that you get at installation. Page 42 - residential service.

* A maximum Upstream rate of 128 kbps.
* A maximum Downstream rate of 1500kbps.
* .... 1 Computer
* .... no servers
* .... seperate chrg for modem lease
* .... 1 dynamic IP

Thanks,

Jeff]]> http://www.dslreports.com/forum/remark,6762786 Mon, 05 May 2003 20:05:11 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6760333 BAINCH : Turbocpe,

I asked the questions about the marketing material because I don't recall anything with "128k" or even "Up to 128k" in quite some time (and I often see it listed here.)

It is hard to respond to what "normal" users think or what other broadband ISPs offer. I do agree that your reported speed is below par for what I believe Mediacom Online should be. I promise to investigate if given the information requested.]]> http://www.dslreports.com/forum/remark,6760333 Mon, 05 May 2003 15:59:33 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6759358 Turbocpe : Thanks for the info.

I have had the cable service before Mediacom took over. I guess 1500/128 is the number that sticks in my mind. I realize it now says "up to" but I honestly don't recall it always being that way.

This isn't aimed at you BAINCH since you've been a good assist here, but how can Mediacom make a customer believe that 18-28 kb/s upload is "okay"? Not only is that dial-up territory, it would seem that there *is* a problem somewhere since those upload speeds aren't considered normal by other users and other broadband ISPs. I don't always hit the upload cap when things appear "normal", but since it's usually close, I would expect anything less to be a sign of a possible problem? I don't think it's unreasonable to get frustrated when Mediacom informed me last time that they make no guarantees of upload speed, and refused to offer any help when I had this same issue (very low upload). It's things such as that, that give me the bad view of Mediacom that I can't easily forget.

Just FYI, I am not a gamer, nor am I running apps like Kazza. I simply use my connection for web browsing and the occasional FTP to a sever I admin. Regardless, that low of an upload really had an impact on my web browsing last night (load/pause/load/pause), which prompted me to further investigate, which showed what I suspected.

I'll PM you the info when I am back at home tonight, BIANCH.

Thanks.
[text was edited by author 2003-05-05 14:26:44]
]]> http://www.dslreports.com/forum/remark,6759358 Mon, 05 May 2003 14:24:42 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6756882 BAINCH : Turbocpe,

I need to know your town and MacID to investigate further.

PS. You mentioned "half the advertised upload." I'm curious, what advertisment are you speaking of?]]> http://www.dslreports.com/forum/remark,6756882 Mon, 05 May 2003 08:27:35 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6756686 DJ :
said by Turbocpe See Profile:
Is it possible there is another davidjk (a heavy uploader) :D that's in my area and that's killing the upload pipe? Perhaps someone has an uncapped modem?
:[ I sure hope there's not another one of me near you!

Here's some FYI...your node should be able to pass on about 6Mbps upstream, so it's nearly impossible for an uncapped modem to eat all of that up. Modems can generally upload at a maximum of 1.5Mbps, at least that's all I've personally witnessed them do while uncapped. Speed wise, it takes an abnormally LARGE number of subscribers maxing out their uploads simultaneously so there's not enough to supply 128kbps to everybody.

An easy way to see if your node's upstream (or CMTS port) is clogged is to do a tracert. If that's the case, then your latency should be truly horrendous with uploads of 18-44kbps. That could also explain why webpages weren't loading correctly.

Keep us updated! Hopefully the fine techs here, like Blackend, BAINCH, or Quad Eleven can help you out some more.
--
Techno, trance, house, hardcore, gabber, jungle, drum 'n' bass...and everything else in between. Old school electro...oh yeah.]]> http://www.dslreports.com/forum/remark,6756686 Mon, 05 May 2003 07:25:46 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6756421 Turbocpe : Just to add to this, not long after I made the above post, I was unable to browse any websites. My modem never showed to lose sync. After about 15 minutes, I was able to connect to websites again, although pages weren't loading that great.

I then ran a few more speed tests at that time, using the above mentioned checkers, and the results were showing an upload of about 18-28 kb/s. Again, the download side was fine and so was ping responses.

I checked my modem's diagnostic page, and the SNR level was fine, as was the received/transmitted power levels.

This isn't the first upload issue I've had in Des Moines. It comes and goes. It does frustrate me thinking of the last time I had that low of an upload speed, and Mediacom refused to help, stating that they don't make any speed guarantees. Be that as it may, an upload of 18-28 kb/s is *not* fine. Mediacom sure can raise my blood pressure at times

Is it possible there is another davidjk (a heavy uploader) :D that's in my area and that's killing the upload pipe? Perhaps someone has an uncapped modem?
[text was edited by author 2003-05-05 05:00:06]]]> http://www.dslreports.com/forum/remark,6756421 Mon, 05 May 2003 04:39:56 EDT Re: Upload issue? http://www.dslreports.com/forum/remark,6755286 Skipdawg : Hopefully the right eyes will read this Monday.

For you do look to have a valid issue there.
--
Proud US Navy Vet.]]> http://www.dslreports.com/forum/remark,6755286 Sun, 04 May 2003 23:51:57 EDT Upload issue? http://www.dslreports.com/forum/remark,6754970 Turbocpe : Seems like I've noticed an upload issue tonight. I was browsing E-Bay and noticed that pages weren't loading as "smooth" as before. Trace routes look okay, download looks okay as well.

I ran the java speed test here and it confirmed an upload issue.

2003-05-04 23:07:01 EST:
Your upload speed : 44913 bps, or 44 kbps.
Your upstream result was very slow! .. not good

So to build my case, I ran the upload test from a different server/location:
»miranda.ctd.anl.gov:7123/

It resulted in:
running 10s outbound test (client to server) . . . . . 32.51Kb/s

After that, I did an FTP file transfer to one of my servers and got the following:
68.91Kb/s

Seems like an upload issue. I've had this problem off and on, but Mediacom has been uninterested in helping me about any upload speed concerns in the past.

I know those aren't "terrible" but it's half of the advertised upload (which I normally get the full upload). 128Kb/s is low enough.]]> http://www.dslreports.com/forum/remark,6754970 Sun, 04 May 2003 23:19:48 EDT