| reply to Thud
Can't I get consistent information from ANYONE? According to the Rhythms web site itself, as well as Telocity, I cannot be serviced by Rhythms. As stated in my previous post, Telocity tells me they are switching me to Verizon, but Verizon told me they cannot service my line! Covad can service me, so I assumed I would just have to start all over with them, (since Telocity does not have a relationship with Covad) so I call DSLi to request new DSL service, assuming it will be via Covad. Well the person at DSLi tells me that I can get DSL through Covad AND Rhythms - I told him that everywhere I check indicates that Rhythms can NOT provide me DSL service. He then says that yes they can service me and that if I go through Rhythms I can get 384/384?!? I am 18000 ft from the CO but he said that it's only 16000 if i go through Rhythms - I just checked here on DSL reports and indeed, it says that Rhythms services my CO but that I can only get IDSL (which has been the case everywhere I checked)
So what the.....??!!! If I can get Rhythms, why isn't Telocity switching my line to them, and why does the Rhythms web site indicate that they do not service me?! I don't want to pay for new equipment and setup fees through DSLi and then find out Telocity could have switched me to Rhythms.... And why am I suddenly not as far from the Co if I use Rhythms, according to DSLi? And why does the Rhythms web site tell me they do not service me, but they are listed for my CO on DSLreports (no distance estimate given though) and now are supposed to be able to give me something besides IDSL?? (I have never qualified anywhere for anything above IDSL)
WHO DO I BELIEVE??? Can anyone help? I am getting different stories every time I call someone different.
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Is xDSL becoming a four-letter word? |
