| Give me Flashcom or give me death... My loyalty remains. My Flashcom service was top-notch from day one and I will always be grateful for my employment there. There was a heart and soul there with a solid batch of talented people that I am glad I was able to work with. To those people, I will miss you all. To those people who griped & bitched about our service, good riddance. I know a Swing shift and a Tier II team that did all we could to resolve every issue we encountered. If anything good came out of the bankruptcy, it is that you don't have Flashcom to kick around anymore. What everybody knows now, is what we found out years ago being the first and largest national DSL provider. Some decisions did cause irreparable damage, such as, "receptioning" out the Tech Support queue. We never recovered from that and it killed many of us who were forced to do that. Take my word for it, we wanted nothing more than to get you up & running. To CEO, Richard Rasmus, I feel we had already taken on too much water and the final outcome was no fault of your own. You did make an immediate impact and all of us thank you for your respect and truthfulness throughout. I refuse to go to another ISP. There is no other. I am going cable. As long as I can still access my GaGush, life is good. God's Speed to All who were lucky enough to be a part of what almost was. |
| Way to go TieryEyed, you said it the way it was. We did a great top notch job from sales through customer care to tech suport. Many of us worked very hard to give the best customer service to all our clients to the best of our power. As for the tech team they did top notice work and worked many extra hours to try and help all you Flashcom Dsl customers contray to your beliefs. Flashcom did have many loyal hard working employees that went above and beyond for all customers and our heart and soul was in trying to get you all up and running.
We were the best and had the best of people working for Flashcom. TieryEyed you are correct the friendships that were made while working as a team will always remain, and never forgotten. You will be missed dearly.
As for all past customers of Flashcom the band wagon came fast and furious and you all wanted on and we thought it would work we sure all gave it a A+ effort.
God Speed to you TieryEyed you are special and a great Supervisor. Don't be a stranger. |
