Re: Shipping With UPS From The States - BEWARE! in Canadian Chat http://www.dslreports.com/forum/r6942002 en Tue, 01 Dec 2009 18:43:50 EDT Tue, 01 Dec 2009 18:43:50 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,7484145 IIgs : I still have the box it shipped in (I'll dig it up shortly, it's at my parent's house).

I think it did mention it was an RMA on the outside of the box. I'll check if there aren't any papers attached to the outside (usually in a plastic insert).

It shouldn't be difficult to prove. The hardisk came from a major hardisk company (Seagate) and they even have it on record that it was an RMA. All they'd have to do is call their line and pull up my case file. I'm guess PBB probably won't care if they're anything like UPS...they'll just insist I owe them money for some obscure reason (i.e. "We verified you don't in fact owe brokage, duties, GST or PST. Now you must pay us for the service of informing you this fact--that'll be $20 please"). ;) I'm still planning to fight it, out of principle. Just gotta be persistent (now if only I could get to a phone to speak with them when they're open. arrrgh). ]]> http://www.dslreports.com/forum/remark,7484145 Thu, 24 Jul 2003 01:39:11 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,7483524 kim : IIgs I don't think that this is going to be a quick solution. How did the shipper mark the customs docs? Did he clearly mark anything about it being RMA'd, returned for repair or anything? If he didn't it will hard to get PBB to reverse it but I don't think impossible. If the shipper clearly marked (I'm guessing they didn't) the type of shipment it should be easier, relatively speaking. If that is the case explain to them that the shipper is at fault and you'd like to know how you can fix it. Remember it's not much different that driving across the border. They scare me. You are going to need patience.
The "contact us" at the top of their website has many #'s listed for all different cities and there is a clickable map also which has email addresses which is probably better in your situation.
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A man is like a fine wine. He starts out raw as grapes and it's a woman's job to stomp on him and keep him in the dark until he matures into something she'd like to have dinner with.]]> http://www.dslreports.com/forum/remark,7483524 Thu, 24 Jul 2003 00:05:34 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,7483137 IIgs : I spoke with Purolator and there's nothing they can do, they just tell me I have to contact PBB. They couldn't even tell me what I'd have to do once contacting PBB, just basically that it's out of their hands and has nothing to do with them now.

Never got a reply back from leaving that voice mail message with PBB either, even though I left all possible information they'd need. ]]> http://www.dslreports.com/forum/remark,7483137 Wed, 23 Jul 2003 23:16:43 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,7475924 kim : I didn't see anything obvious online IIgs See Profile. Is there anything on your invoice? If you can't phone try Purolator and email someone in International Shipping at H.O. They'll at least be able to tell you what procedures to follow. Make sure you explain that you can't get to a phone. I don't know how quick they'll get back to you. IM if you have trouble.
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A man is like a fine wine. He starts out raw as grapes and it's a woman's job to stomp on him and keep him in the dark until he matures into something she'd like to have dinner with.]]> http://www.dslreports.com/forum/remark,7475924 Wed, 23 Jul 2003 10:37:39 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,7471509 IIgs : I'm still not sure, but I guess it's PBB. :)

Question is, how do I contact them online? I really want to clear this up and unfortuntely working during their business hours.]]> http://www.dslreports.com/forum/remark,7471509 Tue, 22 Jul 2003 20:38:55 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,7468828 marcchabot :
said by IIgs See Profile:
That's the company, PBB (or is it "PDB"?).

I doubt they did anything to get my package delivered quicker, it took *several* weeks. In any case this was an RMA item, there should be no duties, taxes or brokage to pay. I'm going to refuse to pay it and argue this best I can, small amount or not, I don't like being taken advantage of.

What is their website URL?

I left a voice mail but knowing these companies, it'll be ignored.


You're right, it's PBB, sorry I don't have a paper with the url, look on your's]]> http://www.dslreports.com/forum/remark,7468828 Tue, 22 Jul 2003 15:34:42 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,7463500 IIgs : That's the company, PBB (or is it "PDB"?).

I doubt they did anything to get my package delivered quicker, it took *several* weeks. In any case this was an RMA item, there should be no duties, taxes or brokage to pay. I'm going to refuse to pay it and argue this best I can, small amount or not, I don't like being taken advantage of.

What is their website URL?

I left a voice mail but knowing these companies, it'll be ignored.]]> http://www.dslreports.com/forum/remark,7463500 Tue, 22 Jul 2003 00:14:28 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,7458647 marcchabot : >from a brokage firm called PDB
>I owe about $15 in duties and taxes

Yes, they paid it for you for a faster shipping to avoid delays.

>I'm going to contact them and try and
>get this waived, just out of principle.

Goog luck. grin

>Only problem is I work during the time they're opened.

look on the paper, they have a web site with a special section for canadians, and you can pay with a credit card.

Marc]]> http://www.dslreports.com/forum/remark,7458647 Mon, 21 Jul 2003 15:13:21 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,7456729 kim : Unlike UPS, Purolator doesn't collect $$ on delivery. Our version of C.O.D is very different and rarely used. It's called Express Cheque and the return envelope is sent with the package. Delivery is only made when you give us a cheque and that cheque is sent back to the shipper next day service. UPS on the other hand holds all their COD $$ until the end of the month and then pays the shipper. I wonder how much they make in interest???

Anyway, with Purolator your International package arrives separate from the brokerage fees every time. The firm is PBB, or Peace Bridge Brokerage.
Let me know if you have trouble. I may know someone ;)
--
A man is like a fine wine. He starts out raw as grapes and it's a woman's job to stomp on him and keep him in the dark until he matures into something she'd like to have dinner with.]]> http://www.dslreports.com/forum/remark,7456729 Mon, 21 Jul 2003 11:29:38 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,7445672 IIgs :
said by IIgs See Profile:
Just an update on that RMA'd hardisk I had shipped by AirBorne Express. Purolator delivered on this side of the border. Total cost? ZERO DOLLARS. :)

That's right, no duties, no brokage, no taxes. Just handed over like a regular piece of letter mail after signing for it.
Funny... now all this time later, I get an invoice from a brokage firm called PDB that I owe about $15 in duties and taxes on what was an RMA'd hardisk! :(

I'm going to contact them and try and get this waived, just out of principle.

Only problem is I work during the time they're opened.]]> http://www.dslreports.com/forum/remark,7445672 Sat, 19 Jul 2003 21:24:28 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,7034057 Phucker : I thought the other guy won it. Did he back out of it?? If he did and you assumed the next higher bidder I dont think ebay would go after him.

I dont buy OEM video cards. From what I hear it just isnt worth it. You dont get the clock speed that is normally advertised..........or something like that :).]]> http://www.dslreports.com/forum/remark,7034057 Wed, 04 Jun 2003 23:06:06 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,7033939 crazycatz : ya! i just got a package from the us from UPS this morning and i had to pay an extra fee of 35 bucks!! it sucks!
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ASUS A7N8X | AMD 2400+ | 256X2 KINGSTON 3200PC | ATI RADEON 9500PRO | MAXTOR 80GIG | LITEON 52X24X52 |]]> http://www.dslreports.com/forum/remark,7033939 Wed, 04 Jun 2003 22:53:47 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,7033835 r0x0rz : I just got a package (9700 pro) today... I paid $200 USd. got charged $98.89 CAD... and I had no choice but to pay. (you will find that Ebay users dont have the word refund in their vocab)

Whats even worse is that when I opened the package,

I FOUND OUT THE CARD WAS A 9700 NON PRO!!!!

damn jackass---> emailed him if he dont reply within 2 days im reporting for my $80 difference!]]> http://www.dslreports.com/forum/remark,7033835 Wed, 04 Jun 2003 22:45:32 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6996655 MacGyver : That's because it was sent for repair. They won't charge duties or taxes on it because they know it's coming back.]]> http://www.dslreports.com/forum/remark,6996655 Sat, 31 May 2003 22:00:49 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6996088 IIgs : Just an update on that RMA'd hardisk I had shipped by AirBorne Express. Purolator delivered on this side of the border. Total cost? ZERO DOLLARS. :)

That's right, no duties, no brokage, no taxes. Just handed over like a regular piece of letter mail after signing for it.]]> http://www.dslreports.com/forum/remark,6996088 Sat, 31 May 2003 20:42:35 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6993791 MacGyver : The FAQ items are now online here: »The For Sale Forum FAQ (secton 6)]]> http://www.dslreports.com/forum/remark,6993791 Sat, 31 May 2003 15:18:39 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6964990 Soden : Just my two cents...I too was bent over by UPS a few months ago with their $30 brokerage fee on an ebay purchase of a used item. I got a deal at $25US, but the moron valued it at $70. Never again UPS. never again.]]> http://www.dslreports.com/forum/remark,6964990 Wed, 28 May 2003 13:49:11 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6963880 Savant : kaybertoss, no I understood what was being said, but I think people don't understand what I am saying. Aside from shipping via the post office, ALL courier companies will charge similar brokerage fees to bring your package across the border when using GROUND servics. FexEX is no different. I've attached the FedEX brokerage fee chart to this message. (thye don't keep it online for some reason)

Notice that if you compare FedEx and UPS brokerage fees, the difference in rates is at most a couple bucks. (the only exception being packages with a value of $40-75, and $75-100. (UPS uses a $40-100 range instead)

The bottom line is that ALL courier companies will charge you fees for ground shipments, and it relates to how they need to interact with Canada customs. (which is why the rate breakdowns are nearly identical) FedEx and UPS are actually CHEAP when compared to major brokerage houses.

Regards,

Savant
--
Proud member of Mensa Canada - Worldwide site - Information page »www.mensa.org/info.html
Click for full size
]]> http://www.dslreports.com/forum/remark,6963880 Wed, 28 May 2003 09:54:38 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6963496 kim : That's John Derringer on Q107 until 9:00 am. I try to listen every morning. Each am they do a "tool of the day" and tuesday it was UPS for their brokerage fees. You know that was heard by lots of people.
I was hoping the Q107 website had a link for tool of the day but I can't find one.
Here is a link to a John Derringer video. He lost a bet over who would win in game 7, Philly or the Leafs and he obviously lost. Even the credits are funny.
:)
--
A man is like a fine wine. He starts out raw as grapes and it's a woman's job to stomp on him and keep him in the dark until he matures into something she'd like to have dinner with.]]> http://www.dslreports.com/forum/remark,6963496 Wed, 28 May 2003 08:50:05 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6963179 renton : Driving to work this morning I heard a story on Q107 radio station about UPS and their brokerage fees. I just hope this story was heard by lots of people...
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Choose life.Choose a job.Choose a family...Choose your future.Choose life...But why would I want to do a thing like that ?]]> http://www.dslreports.com/forum/remark,6963179 Wed, 28 May 2003 07:33:41 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6962446 kaybertoss : Savant99, I think you’re missing the main point about UPS and brokerage. Most here understand a fee of some sort is justifiable. Be it the very reasonable $5.00 fee Canada post charges or the small fee Fedex apparently charges.

With UPS it’s the very high Brokerage fees in relation to the value of the package. The other problem with UPS is if you have never received a package shipped by UPS from the states to Canada, most people you ask would not realize that UPS charges a very unusually high brokerage fee compared to all the other major couriers.

Buying an item off Ebay I wish I had all the info up front to be able to make an informed decision so I could tell the seller who I'd like to ship with. It’s like UPS knows very well what they are doing and are taking advantage of people who don’t know better.

Even after all the complaints to UPS, they still maintain their unusually high brokerage fees. ]]> http://www.dslreports.com/forum/remark,6962446 Wed, 28 May 2003 01:50:44 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6961726 Savant : True but what people here have said is that they don't want to fudge the numbers. Also, many US companies won't falsify the paperwork.

There is no 'magic' to the UPS brokerage fees. You can find the current UPS brokerage rates for shipments into Canada here: »www.ups.com/canada/using/softwar···tes.html

Alternately the brokerage rates for shipping via UPS from Canada to the US are here: »www.ups.com/content/us/en/resour···ees.html

You'll note that you can ship US$200 free to the US without brokerage fees, while you can only ship CAN$20 free to Canada. This is a function of the respective government customs regulations and not a price grab by UPS.

(you'd be surprised how much hassle there is even though we have 'free trade')

Regards,

Savant
--
Proud member of Mensa Canada - Worldwide site - Information page »www.mensa.org/info.html]]> http://www.dslreports.com/forum/remark,6961726 Tue, 27 May 2003 23:51:52 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6960782 kim : With Purolator the first $100 insurance (declared value)is free. After that you are paying for exactly that, insurance. It's quite expensive. Often your work/home insurance covers it so you have to decide if it's worth it. I don't know about the others since I don't work there.
The added bonus to marking something "for repair" is that no one is going to steal it that's for sure. :) Something to definitely think about if you're using a PS2 box to ship something regardless of what is in the box.
Another one you can use is "sample not for resale" I see that one a lot.

Just to clarify the declared value for carriage (insurance) and the declared value to customs do not have to be the same. That part of the B/L doesn't go through and is only visible on the billing copy not to customs. Again - I only know about Purolator. Check your b/l next time.
--
A man is like a fine wine. He starts out raw as grapes and it's a woman's job to stomp on him and keep him in the dark until he matures into something she'd like to have dinner with.]]> http://www.dslreports.com/forum/remark,6960782 Tue, 27 May 2003 22:20:36 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6960734 Savant : Actually I think people need to understand that you will run into brokerage fees with ANY courier when you use ground based shipping. Ground based shipping is the 'no-frills' of services. The brokerage fees cover presenting the paperwork to Canada Customs, warehousing the package while they wait for customs clearance etc.

If you want to avoid brokerage fees, just use an 'air' service. Almost every courier includes brokerage fees with air-based service. Yes air costs more, but you also don't pay brokerage fees. I've used UPS from the US plenty of times, and I have them ship 'Expedited'. Yeah it costs more but there are NO brokerage fees when it arrives on my end.

The only other way to get around brokerage fees is to ship via USPS/Canada Post and pay their $5 flat rate fee when the package crosses the border. Brokerage fees are a cost of doing business with Canada Customs. You never hear people complain about paying brokerage fees when shipping UPS ground *TO* the US do you?

Regards,

Savant
--
Proud member of Mensa Canada - Worldwide site - Information page »www.mensa.org/info.html]]> http://www.dslreports.com/forum/remark,6960734 Tue, 27 May 2003 22:16:47 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6960013 Phucker : This may or may not be the same but declaring value is what I am very weary of.

I have a programmer in Peru (the US dollar goes much further there) that doesnt like to get paid cash. He would much rather be payed in merchandise. I sent him a PS2 and he had told me to send it in a beatup box and be sure to put FOR REPAIR all over it. That way he doesnt pay any tax on it. I mad the mistake of first sending it 300.00 insurance and the tax on it was more than the PS2!!

Like I said it may or may not be the same thing but everything that i send out of US is definetly broken ;).

Hope I am not out of line in this thread and I hope it helps.]]> http://www.dslreports.com/forum/remark,6960013 Tue, 27 May 2003 21:06:25 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6952692 kaybertoss : LOL! that is a great site! I guess I didn't look hard enough on the net. Thanks Shaner I'm feelin a little better now. Being Scotch extraction I just love the Fast Bastard character.]]> http://www.dslreports.com/forum/remark,6952692 Tue, 27 May 2003 01:16:23 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6952442 shaner : You think those sites are slamming?

Well, this guy nails it right on the head. Another Canadian suckered by UPS.
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Must...not...feed...the...trolls... Canadian Wireless FAQ ]]> http://www.dslreports.com/forum/remark,6952442 Tue, 27 May 2003 00:33:42 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6951720 kaybertoss : Thanks for everyone’s great suggestions. I just hope through word of mouth I/we can prevent someone else from getting gouged by UPS. My exact charges and fees broke down to:
Duty 0.00
GST 8.75
PST 9.37
Excise 0.00
Brokerage Fee 36.50
Brokerage GST 2.56
FRT. COL 0.00
PERMIT 0.00
Total Payable To UPS 57.18 CDN!
On top of the $20.00 USD I had paid for shipping to begin with.

I personally don’t object to paying the PST and GST, nor a small handling or brokerage fee but GST on top of the already disgustingly outrageous brokerage fee! That really pisses me off! (Sorry for the strong language). I bet some law firm or border agent somewhere contracted by UPS is milking this brokerage racket for all its worth.
Doing a search on the internet, it appears that there is a lot of disgruntled people PO’ed with UPS and the brokerage racket. Check out these few links. UPS Sucks!, UPS-SUCKS or this one which I like and just may submit my rant to. United Parcel Service Sucks

Again, thanks for the support and all those helpful suggestions and explanations.]]> http://www.dslreports.com/forum/remark,6951720 Mon, 26 May 2003 22:58:33 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6951537 DKS :
said by KAIFS See Profile:
It is no more fraudulent then company or Customs trying to charge reciepent outrageous fee(sometime more then item worth) for the item they already paid for.


No, the CCRA are complying with the law. You may disagree with the law and commit an act of fraud to avoid the law, but they are not committing the same act. UPS, on the other hand are engaged in a usurious business practice, not fraud.
--
Wherever You Go, There You Are...
CanChat! ]]> http://www.dslreports.com/forum/remark,6951537 Mon, 26 May 2003 22:37:44 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6951474 DKS :
said by MisawaGQ See Profile:
You'll get those fees with USPS too, unless it's being sent via priority mail. Basically if it's not being sent priority, there's a large chance Canadian customs will seize the package and charge PST/GST + $5.00 handling fee.


That's still a lot cheaper than UPS's usurious brokerage fees.
--
Wherever You Go, There You Are...
CanChat! ]]> http://www.dslreports.com/forum/remark,6951474 Mon, 26 May 2003 22:30:53 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6950109 IIgs : Incidentally, shipping in reverse (from Canada to the US) with UPS isn't usually a problem.

They only start charging brokage on the US end if the value stated is fairly large. I've no idea why people on the Canadian side get shaft but the US side is treated a little more fairly.

At any rate, I'd avoid them for cross-border shipping in either direction.]]> http://www.dslreports.com/forum/remark,6950109 Mon, 26 May 2003 19:56:21 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6948211 nick_nack : I've been gouged on brokerage from UPS too, to the amount of 90 dollars for my iPaq! I was so mad... I've been using USPS without any problems recently.]]> http://www.dslreports.com/forum/remark,6948211 Mon, 26 May 2003 15:56:26 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6947650 KAIFS : I am a private party so that is probably why I have 100% success with these. Nice to know that business vs individual shipper makes a difference.
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..MISTAKE RECOGNIZED IS HALF CORRECTED..]]> http://www.dslreports.com/forum/remark,6947650 Mon, 26 May 2003 14:42:49 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6947616 Buck Fush : uhh I thought only DKS was like that. Come on, I don't have a gun pointed on his head forcing him to use it, I just told him the path, its his prerogative to walk into the room and explore or shut the door.
--
"There's a STET born every minute" -- Anonymous
Our very own Cannuckistan! ]]> http://www.dslreports.com/forum/remark,6947616 Mon, 26 May 2003 14:38:11 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6947581 MisawaGQ :
said by MacGyver See Profile:
That is fraudulent, and we're not here to show people how to cheat the system. Besides, the gift exemption only works up to $60CAD.


Fradulent or not, the system is bullshit and people should do everything in their power to avoid this crap.

Anyway, marking a package as a gift doesn't always work. I once received copied wrestling tapes in the mail that were marked as a gift, yet customs decided to value them at $100 and charge me $20. I've also had customs overvalue an item that was clearly valued by the sender. There was no bill in the package so they had no way of accurately valuing the item. I thought of taking them to court, but I got a refund and didn't bother.

- a package marked as a gift isn't always exempt to the charges, even if the value is less than $60

- a non-gift package is almost always going to be charged, regardless of if it's valued at less than $20

- packages sent from private citizens as opposed to businesses are less likely to be charged, and if they are, it's easy to get a refund.]]> http://www.dslreports.com/forum/remark,6947581 Mon, 26 May 2003 14:35:10 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6947546 KAIFS :
said by MacGyver See Profile:
That is fraudulent, and we're not here to show people how to cheat the system. Besides, the gift exemption only works up to $60CAD.

It is no more fraudulent then company or Customs trying to charge reciepent outrageous fee(sometime more then item worth) for the item they already paid for. I shipped instruments('65 Hofner Beatle Bass and '65 Guild Polara) to Canada that were worth more then $1,000USD via UPS and FedEX and it worked just fine and were a gift to the buyers of those fine instruments. They did gift me with $$ first.... I wanted to return a favor :).

--
..MISTAKE RECOGNIZED IS HALF CORRECTED..
[text was edited by author 2003-05-26 14:33:52]
]]> http://www.dslreports.com/forum/remark,6947546 Mon, 26 May 2003 14:30:23 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6947534 AntBee : I was ripped off by UPS on an item shipped to me from the States, too! I had to pay a $50 brokerage fee on a $20 US item I got off of eBay. $20 US and shipping fees converted to CND$ and then that brokerage fee on top of that taught me a lesson. Since then, I have never bought anything from an eBay seller who will only ship UPS. I make sure they use USPS.]]> http://www.dslreports.com/forum/remark,6947534 Mon, 26 May 2003 14:29:18 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6947449 MacGyver : That is fraudulent, and we're not here to show people how to cheat the system. Besides, the gift exemption only works up to $60CAD.]]> http://www.dslreports.com/forum/remark,6947449 Mon, 26 May 2003 14:19:41 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6947422 KAIFS : I am a frequent international shipper, primarily to Ukraine, Canada and Germany.

you(receiver) will pay nothing if sender marks declaration papers properly and puts a check mark in the gift section.

This method had been working for me and the packages I ship for over 5 years now.
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..MISTAKE RECOGNIZED IS HALF CORRECTED..]]> http://www.dslreports.com/forum/remark,6947422 Mon, 26 May 2003 14:17:19 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6945537 34140721 : I do order a few antique car parts from the USA and most are shipped via UPS...I do not pay any brokerage or custom fees on these auto parts BUT I've had to pay these fees on software, books, computer parts, etc....]]> http://www.dslreports.com/forum/remark,6945537 Mon, 26 May 2003 10:28:12 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6945258 Buck Fush : actually, that charge will not incur if the customs don't change anything which is based on your original declaration customs paper that you fill when you send something to Canada. If the item is a gift, max non taxable value is $60 Canadian, $20 for a non-gift, anything above those #s will be taxed. If item isn't valuable, and doesnt look valuable, then, just ship UPS, but make sure, that your declared value(usually in US) does not turn out to be more than $60 Canadian, assuming you mark it as a gift. $40 is more than enough, but if the actual value is even less than that, by all means, declare it.
--
"There's a STET born every minute" -- Anonymous
Our very own Cannuckistan!

[text was edited by author 2003-05-26 09:41:21]]]> http://www.dslreports.com/forum/remark,6945258 Mon, 26 May 2003 09:41:03 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6945010 MacGyver : I've posted a link to this thread in the Buy and Sell forum. I thought it would be useful info for our American friends. Eventually I'd like to create some FAQ items on this topic, but for now this thread is a great source of info. Thanks to everyone who contributed thus far. Keep the good info coming! :)]]> http://www.dslreports.com/forum/remark,6945010 Mon, 26 May 2003 08:51:40 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6944975 MacGyver : UPS is geared towards businesses, not individuals. So they market their customs brokerage as a value-added-service. I guess for some it could save money, but for individuals the case is almost always no.]]> http://www.dslreports.com/forum/remark,6944975 Mon, 26 May 2003 08:43:01 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6944938 Suchaknight :
said by MacGyver See Profile:
The beef against UPS is that the brokerage fee is much, much more than duty would actually be, so essentially they're overcharging/gouging/ripping you off etc.

Judging by the remarks in this thread, its no secret that UPS is screwing everybody with this bogus charge. How can they be so blatant and expect to remain in business?
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Experience is a wonderful thing. It enables you to recognize a mistake when you make it again.]]> http://www.dslreports.com/forum/remark,6944938 Mon, 26 May 2003 08:32:10 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6944887 34140721 : It seems few US companies offer an alternative to UPS.]]> http://www.dslreports.com/forum/remark,6944887 Mon, 26 May 2003 08:17:21 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6944845 MacGyver :
said by Suchaknight See Profile:
I was going to ship something to Canada and use UPS, but after seeing this thread I guess maybe I should use something else. This stuff is all a big surprise to me. What exactly is a brokerage fee, anyway? Is GST/PST your sales tax?
Brokerage fee is something that UPS charges to cover any duty. UPS acts as a "broker" on your behalf to pay the duty. The recipient of the package will not see an invoice from Canada Customs. The beef against UPS is that the brokerage fee is much, much more than duty would actually be, so essentially they're overcharging/gouging/ripping you off etc.

GST stands for Goods and Services Tax. It is a federal sales tax of 7%.

PST stands for Provincial Sales Tax. It is a provincial (think state) sales tax that varies from province to province. Alberta has no PST, while other province combine the GST and PST into one tax called the HST (Harmonized Sales Tax). The recipient of the package is legally responsible for paying the sales tax on any item imported from outside the country.

I've sold a few items on ebay and here in the Buy and Sell forum, and I insist that the buyer use FedEx for cross border shipping. FedEx does not charge exorbitant brokerage fees, and their online site makes it easy for me to fill out all the paperwork. Sending stuff via the US Postal Service is also a better method, as there are no brokerage charges there, either.

It is important for US Sellers to understand that brokerage fees will essentially kill a deal and leave a bad taste in the buyers mouth.]]> http://www.dslreports.com/forum/remark,6944845 Mon, 26 May 2003 07:58:44 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6944838 Anav : Fedex automatically takes care of brokerage and builds it into their price. GST/PST are the responsibility of the buyer always, and is either handled upon delivery or via a letter afterwards.

Your best bet is to use FedEX IE International Economy. Its the lowest FedEX rate!
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Learn to laugh at yourself before laughing at others! ]]> http://www.dslreports.com/forum/remark,6944838 Mon, 26 May 2003 07:56:49 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6944818 Suchaknight : I was going to ship something to Canada and use UPS, but after seeing this thread I guess maybe I should use something else. This stuff is all a big surprise to me. What exactly is a brokerage fee, anyway? Is GST/PST your sales tax? I want to ship a small box weighing about 2-3 kilos to a private party from a private party (me). I don't want the recipient to get nailed for some fees that are not necessary. The contents is not really valuable, if I have to put some kind of valuation on it for customs purposes, I'm sure 30 or 40 dollars would be plenty. By the same token, I would like to have some insurance on it, just in case it got lost.... Any suggestions for choice of shipper and how to handle the details?
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Experience is a wonderful thing. It enables you to recognize a mistake when you make it again.]]> http://www.dslreports.com/forum/remark,6944818 Mon, 26 May 2003 07:49:01 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6944806 IIgs : I bought a used DSL modem from the States too not long ago, though I had the person on the other end use postal mail. Came through without a hitch, no surprise charges--in fact no additional charges whatsoever.

I can have someone literally pack a box of dirt and send it by UPS with a marked value of "$100,000". Guess what, they'll charge brokage based on that value, regardless if it's true, false or even a misprint. They'll also slap on GST and PST on top of that.

Heh, funny to see one of those yellow UPS stick-it-notes above. I always see them in the lobby of my apartment building, with of course some large $$ amount marked in the brokage section. They're kind of visual warnings/reminders never again to use UPS. :)

They even suck for delivery. UPS always delivers around 11AM, when you're usually at work. If you call to arrange a different delivery time, they claim it's not possible. If you tell them to not bothering to deliver they also say it's not possible--the driver will make two more attempts. And then after the 3rd attempt fails, it goes back to UPS headquarters where YOUR supposed to pick it up. Wait too longer (say a week) and you'll lose the package entirely. The only solution I've found is to leave instructions on the yellow note to drop it off with a next door neighbour.

Compare this with postal mail. You're not home, the package goes to the nearest postal outlet (usually within walking distance) where you can pick it up the next day. No playing delivery-tag.

]]> http://www.dslreports.com/forum/remark,6944806 Mon, 26 May 2003 07:45:43 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6944687 dennilfloss : Use this company. They deal with Canadians via Borderfree so you won't have nasty surprises..

»www.ecost.com/ecost/shop/detail.···=445222

You need to click on the 'Canadians' button. They have sweet countdown deals.

»www.ecost.com/ecost/shop/countdo···ult.asp


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[text was edited by author 2003-05-26 07:00:38]]]> http://www.dslreports.com/forum/remark,6944687 Mon, 26 May 2003 06:49:27 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6944645 renton : I bought a DSL modem from someone here in the For Sale/Wanted forum. I paid US $20 for the modem but the seller declared a $215 value. UPS wanted $92.26 so i told them to send it back...
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]]> http://www.dslreports.com/forum/remark,6944645 Mon, 26 May 2003 06:30:06 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6944053 72245156 :
said by IIgs See Profile:
I don't think Airborne Express will be delivering it though, it probably gets passed onto Purolator or another Canadian shipping company.
Yes, Purolator handles Airborne Express.
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Put your unused clock cycles to work!]]> http://www.dslreports.com/forum/remark,6944053 Mon, 26 May 2003 02:35:31 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6943902 IIgs :
said by 72245156 See Profile:
said by IIgs See Profile:
How is AirBorne Express btw? I have a hardisk being RMA'ed back from the States by them, and I'm worried about brokage.
What make of Hard Drive? I RMA'd a Maxtor drive which took 4 days of which only one was spent being shipped here from Texas via UPS. In this case Maxtor covered everything though.
It's a Seagate. I shipped it directly to Texas and they're shipping it back here, clearly marked as an RMA-return, but they did tell me I'd be responsible for any duties, taxes, brokage, etc should it apply.

Hopefully the replacement will have no charges applied (I don't think Airborne Express will be delivering it though, it probably gets passed onto Purolator or another Canadian shipping company).]]> http://www.dslreports.com/forum/remark,6943902 Mon, 26 May 2003 02:02:44 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6942376 Buck Fush : you shouldn't be charged anything as its not something you are purchasing, rather a replacement of something you already bought and paid taxes on. As long as the shipper designates that, you will be all good.
[text was edited by author 2003-05-25 22:28:52]
]]> http://www.dslreports.com/forum/remark,6942376 Sun, 25 May 2003 22:28:26 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6942002 72245156 :
said by IIgs See Profile:
How is AirBorne Express btw? I have a hardisk being RMA'ed back from the States by them, and I'm worried about brokage.
What make of Hard Drive? I RMA'd a Maxtor drive which took 4 days of which only one was spent being shipped here from Texas via UPS. In this case Maxtor covered everything though.
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Put your unused clock cycles to work!]]> http://www.dslreports.com/forum/remark,6942002 Sun, 25 May 2003 21:52:26 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6941447 Anav : Concur, Im A VAR for ZyXEL, and I specifically tell them, sure send me that DEMO only if its Fedex International Economy, forget it if you want to send by UPS........
For a non-sellable item, test-drive item I paid over $50....... definitely a ripoff.
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Learn to laugh at yourself before laughing at others! ]]> http://www.dslreports.com/forum/remark,6941447 Sun, 25 May 2003 20:47:36 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6941086 Mark Z : AMEN!!!!!!!!! UPS is the biggest pile of trash this side of the Atlantic. I've been ripped many times, I wonder why people would still insist on shipping with them? USPS delivered the other day to me and it was quick, and !free!(actual shipping costs aside). Also, for shits and giggles sound out the letters of their acronym, its OOPS! No kidding... ]]> http://www.dslreports.com/forum/remark,6941086 Sun, 25 May 2003 19:53:25 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6939925 emmpeethree : if you live close to the US border, there are many post offices/private places that will be the reciever of your package for a very modest fee.

there's one at point roberts (30 mins from vancouver) that charges 2 dollars for the first 25 pounds parcel (a dollar more per 25 pound i believes) and 75 cents if they call you when the parcel arrives.

just drive it across the slack CDN border and there you go, no duties, no extra shipping charges, no taxes, no tie ups at the border (unless of course you are stupid and get pulled over!)
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i gave up my 5000/480, then 128/64 connection because it had a 6/2 limit. cruised the summer on a 2500/128 videotron line, and a month on a 44/30 line. now back on shaw, a 2300/480 a connection that i can't really use...]]> http://www.dslreports.com/forum/remark,6939925 Sun, 25 May 2003 16:37:06 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6939175 MisawaGQ : You'll get those fees with USPS too, unless it's being sent via priority mail. Basically if it's not being sent priority, there's a large chance Canadian customs will seize the package and charge PST/GST + $5.00 handling fee.

If FedEx/priority mail is too expensive, I'd suggest having the items sent to a friend/family in the US, then have them send it to you. If a package is coming from an individual instead of a company, there's less risk of being charged, and even if you are charged, getting a refund from Canada Post isn't too difficult. As long as it's from a private home.]]> http://www.dslreports.com/forum/remark,6939175 Sun, 25 May 2003 14:33:13 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6939138 IIgs : I received an exuberant "brokage" fee from UPS on the shipping of second-hand computer parts back in the early 90's. They also charged PST/GST on the brokage. This was all ON TOP of the shipping I already paid for.

Needless to say I was digusted by it and almost never used them again. Postal mail has worked great as an alternative.

Incidentally, you can get the brokage fee waived by requesting (in advance) that you want to head out to the airport and file all the custom papers yourself. In my experience they just do it themselves, ignoring the request, but waive the charge simply because of your request. Another thing that works is stating a low dollar fee on packages, but that can screw up insurance.

How is AirBorne Express btw? I have a hardisk being RMA'ed back from the States by them, and I'm worried about brokage. ]]> http://www.dslreports.com/forum/remark,6939138 Sun, 25 May 2003 14:28:31 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6938872 34140721 : I just upgraded my raytracing software, Vue D'Esprit. It cost me $99.00 USA, plus a $20.00 shipping fee. I thought not too bad until UPS delivered it to my door with a brokerage fee of $59.00 !]]> http://www.dslreports.com/forum/remark,6938872 Sun, 25 May 2003 13:53:27 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6938689 MacGyver : FedEx treats duty fees differently. UPS charges their inflated brokerage fee to cover any duties. Not to mention that FedEx treats their packages better and almost NEVER screws up.

There was a story in another forum on this site where a case shipped via UPS was impaled by a forklift, and crushed on all four corners.]]> http://www.dslreports.com/forum/remark,6938689 Sun, 25 May 2003 13:31:10 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6938643 Buck Fush : I figured that out the hard way too, but, I didn't know FEDEX didn't charge that fee.]]> http://www.dslreports.com/forum/remark,6938643 Sun, 25 May 2003 13:24:16 EDT Re: Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6938471 MacGyver : It seems more and more Canadian shoppers are finding out what you did the hard way. Go FedEx if you can, the extra money is worth it.]]> http://www.dslreports.com/forum/remark,6938471 Sun, 25 May 2003 13:03:13 EDT Shipping With UPS From The States - BEWARE! http://www.dslreports.com/forum/remark,6938443 kaybertoss : United Parcel Service (UPS) is gouging us Canadians with huge “brokerage fees”. I live in Vancouver and bought a high capacity laptop battery for my Dell Latitude through Ebay the other day at a very good price. The seller in the States sent the battery to me via UPS. (I’ve since realized that the shipper will only ship via UPS or Fedex to Canada). When the battery arrived I was shocked to see there was a brokerage fee of almost $40.00 CDN. I’ve bought two other laptop parts in the past out of the states with the seller shipping the parts via USPS/Canada post with just a 5.00 dollar handling fee. If you’re a Canuck, beware of UPS’s brokerage fee and make sure your seller will ship USPS and Canada post if you want to avoid this huge brokerage fee. What an expensive mistake! My savings on this purchase has been consumed by UPS with their rip off brokerage fees. Not to mention that the package sat idle at one of their transfer points for 5 out of 8 shipping days! SO, BEWARE OF UPS!]]> http://www.dslreports.com/forum/remark,6938443 Sun, 25 May 2003 13:00:34 EDT