Anon | Attention PhoenixDSL Email Users! If you have an Email address using the Phoenixdsl.com or the PNX1.com domain, please help me. I have not been able to receive Email for over a week now and want to make sure that the problem is not just me. I need some information about the connection so I can get this fixed.
#1 Open a command prompt, type "ping mail.pnx1.com" or "mail.phoenixdsl.com" or whatever Fully Qualified Domain Name (FQDN) you are using to access Email.
What is the IP address?
Are the pings sucessful?
#2 You will need NT, Linux, or some type of Name Server Lookup tool. This example uses NT's command line NSLOOKUP.
Start NSLOOKUP, enter "mail.pnx1.com" just like in #1. If #1 was successfull this should work.
Now enter "server ns1.magapath.net". This will change the Name Server(NS) your testing from your default to the Megapath name server(NS). Now try "mail.pnx1.com".
For me this fails because the Megapath NS has no record of the Phoenix domain. I have pasted my results at the end of this message.
Why am I asking you to test the megapath server? Because of this... »www.networksolutions.com/cgi-bin···pnx1.com. Notice the name server defined. When someone tries to send an Email a DNS lookup must take place before the message can be sent. A DNS record type called an MX record defines the IP address for the mail server of a given domain. The primary and secondary NS for PNX1.com AND phoenixdsl.com are the Megapath name server!!!! But they don't know Sh!T about the phoenix domains!
If you are having problems with PhoenixDSL Email this will confirm if you can reach the server and if you can resolve the domain name to an IP address.
Please send me any results. I want to prove to Megapath that this is their problem!
scottcherrick2001@yahoo.com
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My Results...
C:\>ping mail.pnx1.com
Pinging mail.pnx1.com [216.178.151.24] with 32 bytes of data:
Reply from 216.178.151.24: bytes=32 time=50ms TTL=246
Reply from 216.178.151.24: bytes=32 time=40ms TTL=246
Reply from 216.178.151.24: bytes=32 time=40ms TTL=246
Reply from 216.178.151.24: bytes=32 time=40ms TTL=246
Ping statistics for 216.178.151.24:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 40ms, Maximum = 50ms, Average = 42ms
C:\>nslookup
Default Server: ns1.pnix.net
Address: 216.178.151.2
> mail.pnx1.com
Server: ns1.pnix.net
Address: 216.178.151.2
Name: mail.pnx1.com
Address: 216.178.151.24
> server ns1.megapath.net
Default Server: ns1.megapath.net
Address: 216.200.176.4
> mail.pnx1.com
Server: ns1.megapath.net
Address: 216.200.176.4
*** ns1.megapath.net can't find mail.pnx1.com: Server failed |
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 Wolf7
join:2000-11-20
Griffin, GA | Using Outlook 2000, I have still been getting my mail off the Phoenix mail server. Think it is the only thing from Phoenixdsl that hasn't been switched off yet.
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Regards from the Southland
Wolf |
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SpensergigThreadkiller SupremePremium,MVM
join:2000-03-26
Bradenton, FL | reply to Anon
Scott - I got your email, but thought it more helpful to post the reply here, for wider circulation.
I have no trouble mailing to my Phoenix account, picking it up off my hotmail account.
I suspect your problem is here:
I'm a xyz@phoenixdsl.com account. My old xyz@pnx1.com account was killed when I added a second mail account for my wife, since I wanted the same suffix.
I go against mail.phoenixdsl.com, and lookup just showed that as 216.178.151.24 today.
The mail.pnx1.com server is gone, probably at the time that dns services were moved to Megadeath and the Tech Support staff were finally laid off. They didn't bother to bring over the pnx1.com domain (I didn't check pnix.com, pnx1.net, pnix.net, or phoenixdsl.net).
It would be in your best interest to get off the phoenix mail server ASAP - I doubt that it'll be rebooted if it goes down. |
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Anon | It's all dead now. The servers and my connection.
:-( |
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 vrettePremium
join:2000-07-22
Lombard, IL | reply to Anon
I haven't been able to pull mail from mail.phoenixdsl.com for a couple of days now. Mail.pnx1.com is long gone. Buh-bye PhoenidxDSL, it was nice while it lasted.
Now if Telocity could just get my Northpoint line switched over to Rhythms so I could stop using this super-speedy 36 Kbps dial up.
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Someday we'll all look back on this and plow into a parked car... |
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| good luck. Watch out they will bill u for 150.00 for transfering ur account from phoenixdsl to telocity. I just happened to me. |
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