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hhuser

@adelphia.net

problem with computers on the same gateway?

hi,

i don't really know how to explain this all that well since i'm not that technology literate but here's my problem.

my friend and i are on the same gateway (68.66.130.1) and we can't seem to connect to each other. we both have ips in the 68.66.130.x range and i don't know why this doesn't work. other people in the hacienda heights area can connect fine (with ips that are not in the 68.66.130.x range).

i also noticed that if i tried to assign a static ip from a different gateway (24.54.250.x), then i can connect fine with my friend.

is there a solution for this problem? is it possibly mine/his/our router setups? or is it an adelphia network issue?


hhuser

@adelphia.net

i would also like to add that pinging my friend's computer results in requests timing out (100% packet loss). so it's like he isn't even online. of course i don't know how reliable ping would be since we're both on linksys routers.


BaddKarma

join:2002-12-21
Springville, NY

reply to hhuser
I would hazard an educated guess your off a cmts that has a disablement within the network to stop possible broadcast storms from effecting the whole network segment.

I wouldn't suggest assigning yourself an IP as you indicated. It only takes one call from the individual owner of that IP to get your service turned off.



engguy

join:2003-04-28
Jericho, VT

You might also want to try a traceroute (tracert) to your friends PC and see the path and where it gets stuck.


Meeble

join:2002-09-19
Champaign, IL

reply to hhuser
if your trying to game or direct connect - check your linksys. there's some configuration you'll need to do for a direct connection - you also need to make sure you have pnp installed in some cases.


Theodoric

join:2002-02-28
Akron, OH

reply to hhuser
Linksys routers have a hardware firewall. Neither of you should be able to 'see' each others computer unless you specifically allow it using the Web based software on the router. Look up DMZ hosting in your user manual.



hhuser

@adelphia.net

reply to hhuser
i think baddkarma is probably right on this one.

and i don't think it has anything to do with my linksys configuration because i was able to run a counter-strike server where my friend was able to connect to when i was on a different gateway.

if this is the case, i guess i'm SOL?



hhuser

@adelphia.net

reply to hhuser
i get request time out at the first hop (which is my gateway) when i tracert my friend.

i tried tracert yahoo and 68.66.130.1 (gateway) and those worked fine.



MacLeech
The one and only
Premium
join:2001-07-14
SoCal
kudos:3

reply to hhuser
Sounds like "proxy arp" is turned off on that CMTS blade, which is good for local security (no spoofing) but breaks communication between modems on the same gateway (sound familiar?).

It would take a very knowledgeble, patient tier 2 TAC rep sending up a trouble ticket to an equally knowledgeble and patient tier 3 rep to fix it...

[edit] I realized you might be able to set up a "static route" to force you computer to use the gateway for ARP resolution of your friends IP. Right now your router thinks your friends IP is physically on the same network segment so its doing an ARP broadcast and not getting any response (since your friends IP isn't actually on the same network segment.)

I'm not sure about config'ing the router but on a Win2k or XP machine it would be something like this at the DOS prompt:
route add {target IP} {your gateway IP} mask {your subnet mask} -p
--
Adelphia SoCal Page, BBR Tools Page. BBR FAQs on: Power Link, Cable Modems and Wiring, Cable Users.

[text was edited by author 2003-06-14 22:45:45]



MacLeech
The one and only
Premium
join:2001-07-14
SoCal
kudos:3

reply to hhuser
What model of router does you and/or your friend have?

I'm pretty sure I could track down the correct webpages to explain configuration of "static routes" for them...



hhuser

@adelphia.net

reply to hhuser
my router is a linksys befw11s v2 and i'm not sure what my friend has. although i do know his is a 4 port router that does not have wireless capability. he's currently out of town so i can't tell right now.



MacLeech
The one and only
Premium
join:2001-07-14
SoCal
kudos:3

said by hhuser:
my router is a linksys befw11s v2
I've looked for some info on that router, but I keep coming up short of what I really need.

Within the config pages of the router (usually reached at »192.168.1.1) is a "static routing" menu (possibly a sub menu of the "advanced" menu).

In that "static routing" menu you should be able to setup what you need to ping and game with your friend, but I can't get a screen shot or webpage with enough description for me to guide your through the process.

Any one else got a Linksys router handy who could post a screen shot of the "static routing" configuration page?

BTW, I believe your friend would have to setup his router with a similar "static route" to get data back to your computer.
--
Adelphia SoCal Page, BBR Tools Page. BBR FAQs on: Power Link, Cable Modems and Wiring, Cable Users.


hhuser

@adelphia.net

reply to hhuser
okay. i found the static routing page.

in it there is...

destination lan ip:
subnet mask:
default gateway:
hop count (metric, max is 15):
interface: LAN/WAN

there's also a button to "show routing table"

so i guess i would put
dest ip: 192.168.1.2 (my computer)
subnet: 255.255.255.0
def. gw: 192.168.1.1 or 68.66.130.1 ?
hop count: ?
interface: ?

btw, thanks for being so patient with me guys.



MacLeech
The one and only
Premium
join:2001-07-14
SoCal
kudos:3

Most of the information your going to find in the router's admin pages as it the DHCP info issued by Adelphia:

destination lan ip: friends public IP (not his 192.xx issued by his router)
subnet mask: subnet mask of your public IP
default gateway: default gateway of your public IP
hop count (metric, max is 15): 1
interface: LAN/WAN: WAN

Hopefully that works as I've never tried it using a router before.
--
Adelphia SoCal Page, BBR Tools Page. BBR FAQs on: Power Link, Cable Modems and Wiring, Cable Users.



TheQueenB
Premium
join:2003-05-04
Little Genesee, NY

reply to hhuser
MacLeech appears to be on the right track. Good advice was given. You should also verify the firewall settings on both routers as stated before as well. Some firewalls are very picky now and I gotta laugh about this...."first time users" will soon need to hire their own IT Admin to assist them with the firewalls and routers. So much for the simpler things in life!



hhuser

@adelphia.net

reply to hhuser
okay, that didn't work for me and my friend.

we both setup static routing in our routers but still can't connect to each other. i tried a tracert and still get request time out from the first hop and on.

any other ideas?



hhuser

@adelphia.net

reply to hhuser
upon searching newsgroups on static routing for linksys routers, it seems this is used for those who want to connect two routers creating two LANs (i.e. one gateway, one router?).

this doesn't sound like the problem i'm dealing with but could static routing still be used to fix my problem?



animals
Premium
join:2002-06-29
Little Genesee, NY

reply to MacLeech
[QUOTE= MacLeech See Profile]Sounds like "proxy arp" is turned off on that CMTS blade, which is good for local security (no spoofing) but breaks communication between modems on the same gateway (sound familiar?).

The issue is/was as stated by MacLeech, and has since been rectified, reboot your modem(s).
--
Everyone is entitled to be stupid, but some abuse the privilege.



hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
kudos:4

animals posted

"The issue is/was as stated by MacLeech, and has since been rectified, reboot your modem(s)."

Positively a whole flood of posts from Little Genesee Today!

Hob
--
"Consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson

[text was edited by author 2003-06-18 14:40:11]

[text was edited by author 2003-06-18 14:40:25]



MacLeech
The one and only
Premium
join:2001-07-14
SoCal
kudos:3

reply to animals

said by animals:
The issue is/was as stated by MacLeech, and has since been rectified, reboot your modem(s).
Thanks. I hate trying to play with routing remotely, 2 steps removed on top of that.

P.S. Anyone notice my new GREEN star...
[text was edited by author 2003-06-18 15:16:11]

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