Re: Sure!

Author	All Replies
TechWerker join:2003-03-06 Beverly Hills, CA	reply to Unit649 Re: Sure! Road Runner has been providing this for years. Tech Support Channels and Levels Road Runner is proud to offer industry leading tech support through a variety of channels. All of our tech support channels are available 24 hours a day, 365 days a year. Outlined below are your technical support channels and the support levels provided for each: Chat Tech Support: 90% of "calls" answered within 30 seconds E-mail Tech Support: 90% of questions answered within hours Help & Member Services web-based tech support site (www.help.rr.com) Road Runner Medic desktop monitoring, diagnostic, and repair tool Telephone Tech Support: 90% of calls answered within 30 seconds All tech support options are available 24 hours a day, 365 days a year and all are accessible from your Help & Member Services. (www.help.rr.com)
TechWerker join:2003-03-06 Beverly Hills, CA	to forum · permalink · 2003-07-04 14:56:44 ·
ikarus1 Premium join:2002-10-23 Urbanna, VA	Oh, Yeah, Road Runner has been offering this and what? ... NO NETWORK SECURITY, PERIOD. Road Runner totally SUCKS when it comes to trying to clean up the crap on the internet. Their security guru, ain't. Jeeze, Luizee... There is NOT a SINGLE large provider of ANY sort of service that gives one half of a RATZ arse whether your system is cracked or not... Sure they make noises about anti-virus in their mail servers, but do they deliver... NOT ONE DAMN BIT BETTER THAN MICROSUZ (the originator of the problem). Aw, hell, letz just make some more noise about what we want for fifteen dollars a month... and what we deliver... Idiots and morons... -m-
ikarus1 Premium join:2002-10-23 Urbanna, VA	to forum · permalink · 2003-07-04 22:23:29 ·
photomankc Puffy And Prickly Premium join:2001-06-13 Liberty, MO	And why would they be responsible for your PC and it's security? I mean not one SINGLE mortgage lender takes care of securing my home from theft and fire. No guards, no fire inspectors, smokey the bear, nothing. Then again it is my home, and my responsibility to secure it and look out for it. Maybe you want RR staff deciding what is and is not ok for you to install, read, connect to, or execute. I sure as hell don't. Nor do I want them to start blocking and filtering traffic based on what they decide is good or bad. This has nothing to do with providing reliable service and getting problems resolved on their network. It your PC, your property, you take care of it.
	to forum · permalink · 2003-07-11 12:07:53 ·

Broadband Bill of Rights > Sure!