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moonpuppy

join:2000-08-21
Glen Burnie, MD

reply to Unit649

Re: Nice, but......

Fact is, the providers themselves asked for this.

How can I say that? If the providers had done their job and provided good service in the beginning, then none of this would be neccessary. If you go from, "There is a problem and we are working on it" to "Well sir (even though we know it's our fault), let's check your network settings and reboot your modem 10 times. If that doesn't work, well you are the only one having this problem (that we will admit to) so it must be just you and I'll roll a truck in 2 weeks."

If the cable companies want more regulations, let them continue on their present course and they will find themselves with more rules they will have to follow.


AmeritecTech
Change we can believe in, 1922
Premium
join:2002-09-06
Houston, TX
kudos:6

Most cable companies truck roll just about everything. Here at SBC we do a good amount of troubleshooting, but far less is done by most cable providers.


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