 dbuthMy Circadian Rhythm Leans To The Night join:2001-12-23 Turlock, CA | I need tech advice on replacing copper to MPOE I am not sure if this belongs in this forum or not. Since it is new I thought I would take a chance.
My copper between my apartment and the MPOE as tested by ASI Tech Fernando (Salida, CA office)shows a low noise margin of 12db; although, at the MPOE it shows 12db. He mentioned that there is a short somewhere in the copper. A dedicated home-run is not possible.
Since it is an apartment I would like to know how to properly phrase to the landlord I would like the copper fixed or replaced. My DSL is fine during the day, at sunset it drops and is very unstable; I never lose sync.
Readings:
MPOE Max: 4300 Fast: 1536 Margin: 16.5 Attenuation: Not given Capacity: Not given
Phone Jack Max: 3800 Fast: Not given Margin: 12 Attenuation: Not given Capacity: Not given
I am 11,000 feet from the Turlock CO or I may be on an RT if they have added one in my neighborhood. -- Testing 1, 2, 3, SBC Yahoo DSL without all the bloated Yahoo software. |
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 satasi2nd Little AngelPremium,MVM join:2001-07-04 San Antonio, TX | Well, not too much to go on but your noise margin is good at 12db, the minimal noise reading is 6db. Wish you had attenuation reading though, high attenuation would cause a problem, any reading over 65 is considered noisy and would cause your line to drop, other than that the readings in the apt took a drop and could be your inside wiring. If you got one phone line you should have at least one spare pair coming into your apt, they can put a splitter at the building terminal and use the spare pair for your DSL. SATASI |
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 | reply to dbuth A drop in noise margin from 16.5 to 12 on the inside is a problem.
If you tell that apartment that there is significant line degradation between the MPOE and the jack, then hopefully they can run you some new wiring.
I would guess you are not on an RT based upon those readings. 11kft out and that kind of max is probably CO based. |
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 dbuthMy Circadian Rhythm Leans To The Night join:2001-12-23 Turlock, CA | reply to dbuth I do have a splitter installed by Eddie of ASI on the yellow/black pair. This is what I used with Earthlink and now with SBC. The red/green pair was just as bad for DSL. I use the red/green pair for dial tone only and it has static and noise on it, worse at night. The theory of both pairs being nicked by a nail or drywall screw has credence, or a cut or some other kind of short on the two pair lines underground run to the MPOE.
The 26 gauge wire is anything but sturdy, they obviously saved a few pennies on the wire. -- Testing 1, 2, 3, SBC Yahoo DSL without all the bloated Yahoo software. |
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 guhunaR.I.P MikePremium join:2001-03-31 Truckee, CA | stupid question, are any of those wires in the test jacks twist tied? |
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 | reply to dbuth my 2 cents... basic apt wiring is daisy chained from jack to jack, usually the kitchen jack is the first jack. The techs may have addressed this issue ( but ya never know )...you need to go to every jack and make sure that the yellow/black pair is only connected to the jack where the DSL modem is and not connected to any of the other jacks....it could happen... |
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 dbuthMy Circadian Rhythm Leans To The Night join:2001-12-23 Turlock, CA | reply to dbuth Yes, the bedroom jack is crimped and the yellow black pair in the bedroom go straight through to the kitchen jack where I have the DSL modem. This was all checked out by ASI.
What I am most curious about is if anyone has seen a tennant successfully lobby for a copper change or homerun at the landlords expense? I cannot do it due to the length of 100 meters and two buildings away, and I do have noise on both pairs, voice and DSL.
The lines are not twisted, just cheap old single 26 gauge single strand wire on both pairs. -- Testing 1, 2, 3, SBC Yahoo DSL without all the bloated Yahoo software. |
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 MrFixitCTpay it forwardPremium,VIP,ExMod 2001-06 join:2000-12-01 Charleston, SC Reviews:
·Home Telephone
| said by dbuth: What I am most curious about is if anyone has seen a tennant successfully lobby for a copper change or homerun at the landlords expense?
I'd say that is extremely unlikely... |
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 dbuthMy Circadian Rhythm Leans To The Night join:2001-12-23 Turlock, CA | reply to dbuth Unlikely yes, however I may have grounds since ASI says the problem is between my apartment and the MPOE. During the daytime hours without regard to the season I have periods where the DSL is at full speed and then drops to almost nothing. I have confirmed this by using Analog-X's NetStat Live.
After sunset again regardless of season, the DSL throughput is minute by minute unreliable, and my POTS on the other pair (Red/Green) suffers with clicking, popping, and audio dropouts.
I realize that if this was strictly a DSL issue I would be out of luck, but since it also affects the other pair with POTS and my dialup modem for that matter I might stand a small chance of success. -- Testing 1, 2, 3, SBC Yahoo DSL without all the bloated Yahoo software. |
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 MatthewPremium,VIP join:2001-08-03 Emmett, ID | reply to dbuth In California your landlord is legally responsible to make sure that you have One working voice jack in the apartment. I do not know what legal body is held to task to hold the land lord to task.
If you are having problems with the voice side of the line as well, and that problem happens on all jacks in the apartment then it is the land lord's responsibility to make sure that you have at least one working jack. I would make sure that the audible noises are there when the DSL modem and filters are not even on the line and then let the land lord know. If you have a single corded phone plug that only into the line and see if the problem persists. If it does, try a different cord, and then a different phone. Prove the problem exists, and explain to your landlord what is going on. Most of them know that they are responsible for that one working jack, as an I&R tech all of the land lords that I spoke to on the issue were aware of that financial responsibility, and as a telco tech it was built into my billing system to do "landlord billing" for a job. Some people would work it out with the land lord to be billed and then re-coup the cost.
Your landlord may choose to have SBC fix the wire, or may elect to have a third party replace the wire, jacks, or what ever it is that is causing the problem. -- It truly is the lowest level where we ALL make the difference. |
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 dbuthMy Circadian Rhythm Leans To The Night join:2001-12-23 Turlock, CA | reply to dbuth Thanks, Toaster!
I always can count on you for an answer to steer me in the right direction. Regarding your suggestions of testing, I have done all of that, specifically the corded analog phone and such and there is definitely a problem on the POTS side, (Red/Green) and the DSL side (Yellow/Black) with the splitter at the MPOE installed by ASI.
I will draft a letter with the next rent check and hope for the best. I have been a model tennant for over four years, that happens when you hit your 40's and cannot party like 20 years ago. -- Testing 1, 2, 3, SBC Yahoo DSL without all the bloated Yahoo software. |
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 MatthewPremium,VIP join:2001-08-03 Emmett, ID | I would simply call the land lord, or stop by the office. But that is just me.  -- It truly is the lowest level where we ALL make the difference. |
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 | reply to dbuth Were you successful in getting your dsl repaired? dslj |
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 dbuthMy Circadian Rhythm Leans To The Night join:2001-12-23 Turlock, CA | reply to dbuth
Fixed? No my line has not been fixed, although, the landlord says the line is fine. Funny how that is since no electrician, data tech, or lineman has contacted me to look at my line.
I have not given up yet. -- Proud member of Team Discovery "A friend is a friend who knows everything about you and is still your friend." |
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 | What kind of phone jack do you have in the kitchen- is it a metal covered wall jack? |
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 dbuthMy Circadian Rhythm Leans To The Night join:2001-12-23 Turlock, CA | reply to dbuth
Re: I need tech advice on replacing copper to MPOE No, it was a plastic one. When ASI installed the splitter and used the black/yellow pair for my DSL they replaced the jack again, one side for POTS and the other for the DSL. The other jack, in the bedroom is just for POTS and the yellow/black pair in the jack was connected and crimped.
All of this has been checked and re-checked by two different ASI technicians. Since there are differences between the demarc and my phone jack an ASI tech concluded that the wire from my apartment to the demarc has the short in it. -- Proud member of Team Discovery "A friend is a friend who knows everything about you and is still your friend." |
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 | I have no doubt that you have some kind of wire problem- but the key to getting it resolved is knowing specifically what the problem is. If you or your landlord can get access to the demarc- temporarily disconnect dial tone and the spliter. Using a volt-ohm meter or a continuity tester- see if there is any electrical connection between each of the 4 wires and the other 3. This can even be done from the phone jack in the apartment - just make sure you have your equipment and phone unplugged. A short will show continuity between the red & green or the yellow-black. Continuity between the the red/ black or green/ yellow would typically be called a cross. This is what I suspect may be causing your problem and why changing pairs did not help. If you don't want to mess with it-or can't get access- just report the noise on your dial line to your provider and ask the tech to check the wire for shorts and crosses. |
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