http://www.dslreports.com/forum/r7570462 en Wed, 09 Dec 2009 01:08:20 EDT Wed, 09 Dec 2009 01:08:20 EDT http://www.dslreports.com/forum/remark,7593857 just_robert : This is a support response from EarthLink

Addicted2Net,

When you get disconnected, do you still have an IP address?

Are you able to "ping" 207.69.188.185 or mindspring.com once you get disconnected?

What operating system are you using?

Are you going through a router?

Have you powercycled your cable modem and computer to see if that resolves the problem?

Are you using USB or Ethernet? Try switching to USB if using Ethernet or switching to Ethernet if using USB.

Please respond to this post to let us know if your issue is resolved. If you have any further problems, questions or concerns please feel free to contact us via the live chat link below.

Robert O.
Electronic Support
EarthLink Incorporated

For live online support please click on the following link.

»support.earthlink.net/chat]]> http://www.dslreports.com/forum/remark,7593857 Tue, 05 Aug 2003 13:03:41 EDT http://www.dslreports.com/forum/remark,7576418 skj : Yes, Cable_Chris I know where I am, at least most of the time. ;) Addicted2Net had originally posted in the Earthlink DSL forum and I suggested it be moved here. See: »(topic move) Disconnects while downloading anything





[text was edited by author 2003-08-03 14:06:42]]]> http://www.dslreports.com/forum/remark,7576418 Sun, 03 Aug 2003 13:44:25 EDT http://www.dslreports.com/forum/remark,7575770 CO_Chris : Oh SKJ.. need a yellow brick road to get back how to the DSL forum???

good to see you here trying to help..Chris
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AMD Duron 950Mhz/256 Ram/Win Xp Pro/EarthLink Cable 2003/366]]> http://www.dslreports.com/forum/remark,7575770 Sun, 03 Aug 2003 12:00:54 EDT http://www.dslreports.com/forum/remark,7575761 CO_Chris : SKJ do u know where you are?.. HA HA he did post in the right forum...LOL

but not sure what the prob is. have to wait to see if cam or y3julo knows
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AMD Duron 950Mhz/256 Ram/Win Xp Pro/EarthLink Cable 2003/366]]> http://www.dslreports.com/forum/remark,7575761 Sun, 03 Aug 2003 11:59:44 EDT http://www.dslreports.com/forum/remark,7570488 skj : There is a separate forum for Earthlink cable. You might have better luck getting help there. »Earthlink Cable]]> http://www.dslreports.com/forum/remark,7570488 Sat, 02 Aug 2003 17:15:02 EDT http://www.dslreports.com/forum/remark,7570462 Addicted2Net : I have a cable modem. Almost 90% of the time I am getting disconnected while downloading anything online. Tried even plugging off and plugging in the modem, still same results. If not downloading anything, my connection rocks!!!!]]> http://www.dslreports.com/forum/remark,7570462 Sat, 02 Aug 2003 17:11:57 EDT