dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
87310
share rss forum feed


hqh510

join:2001-03-24
Manassas, VA

Comcast Bandwidth Exceeded Notice!!!

Holy crap, I just got a Comcast notice in the mail today. It's a notice about saying how I exceeded the usage of bandwidth in July 2003. I also called the number given in the notice and I asked just what is the bandwidth limitation. Guess what? Comcast told me there was no number to give. The CSR just told me what Comcast does is that they take an average of the area's bandwidth usage from everybody and then compare. Geez, it seems that my usage was above the average.

And the notice also mentions if I would like to obtain a Comcast commercial Internet service. Hahahahaha. It's residential usage. I don't need commercial service. I have nothing running commercial services.

I know that my computer is set to download 80KBps throughout each day - 5 streaming 128kbps radio stations. I guess I better cut back on the radio streams that I listen to.

Well, I don't know if I'm the first to get this or some others have gotten this notice. I did a search in this forum, but came up empty handed.
--
===
HQH
===
My website/BEFSR41 Setup Guide:»www.geocities.com/~hqh51/


bhspnkr

join:2003-05-24
Richardson, TX

limits would suck .. we allready pay to much


Mike_343
I Need Speed.

join:2001-07-05
Dyer, IN

1 recommendation

can you scan the letter for we can see it?


Rauko

join:2002-12-04
San Francisco, CA
reply to hqh510

I never knew comcast have bandwith quota. I hope they won't have it here.



hqh510

join:2001-03-24
Manassas, VA
reply to Mike_343

Yeah, I can do that. Give me a few minutes. Should have it up soon.

said by Mike_343:
can you scan the letter for we can see it?
--
===
HQH
===
My website/BEFSR41 Setup Guide:»www.geocities.com/~hqh51/


hqh510

join:2001-03-24
Manassas, VA

1 recommendation

reply to hqh510

Click for full size
AUP
Here's the scan of the notice.


china crisis

join:2003-05-28

reply to hqh510

If they sent letters to everybody that was above the area average,50% of the area users would recieve letters.
[text was edited by author 2003-08-14 14:25:30]



hqh510

join:2001-03-24
Manassas, VA

Probably, but not likely. Just the "people who use more than other's in the area on an average", as put by the CSR. What a load of crap.

said by china crisis:
If they sent letters to everybody that was above the area arerage,50% of the area users would recieve letters.
--
===
HQH
===
My website/BEFSR41 Setup Guide:»www.geocities.com/~hqh51/


china crisis

join:2003-05-28
reply to hqh510

What's next only 15 e-mails a month?



JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD

2 recommendations

reply to hqh510

What a pile of crap!

said by The Comcast IP Network Abuse and Fraud Management Team:



Jeff_B
Premium
join:2000-09-24
Brick, NJ
reply to hqh510

They say you exceeded the acceptable amount of bandwidth but don't state what that is? If they are going to do this kind of crap then they could at least have an official amount.



J D McDorce
Premium
join:2001-12-29
Westland, MI
reply to hqh510

I wonder what one can expect if/when they raise the download caps.



JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
reply to Jeff_B

Making it dependent on neighborhood usage really pits one neighbor against the other!

* giggles at memories of the ancient "web hog" commercial *


Kip patterson
Premium
join:2000-10-23
Columbus, OH
reply to hqh510

That's over 1600 gigabits per month.

And you think that should be acceptable?


cbrain

join:2000-05-21
Silver Spring, MD
Reviews:
·DIRECTV
·Future Nine Corp..
·DSL EXTREME
·Verizon FiOS
·Google Voice
·Comcast

2 recommendations

reply to hqh510

Can you picture being pulled over by a cop saying that you were exceeding the "speed limitation."

You ask "just what is that speed limitation and where is it posted?"

Answer..."it's not posted and it's whatever we decide at the moment. However it is reasonable because you were traveling faster than the average."

And just how are averages determined if you don't allow anyone to exceed the average.



china crisis

join:2003-05-28
reply to hqh510

Well at least we know it's more than 1 GIG. a month.

* turns off kazaa and deletes the 64MB OOL download test file from faviorets*



MrBradTX

join:2001-05-23
Carrollton, TX

reply to J D McDorce

»www.comcast.net/terms/use.jsp

Under "Prohibited Uses And Activities:"

quote:
(vii) restrict, inhibit, or otherwise interfere with the ability of any other person, regardless of intent, purpose or knowledge, to use or enjoy the Service, including, without limitation, posting or transmitting any information or software which contains a worm, virus, or other harmful feature, or generating levels of traffic sufficient to impede others' ability to send or retrieve information;
Under "Newsgroups:"
quote:
Comcast permits users of the Service to download a maximum of one gigabyte (1GB) of newsgroup content in any one month, unless users are subject to a Service plan that permits downloading more newsgroup content.
Under "Violation of Acceptable Use Policy:"
quote:
Comcast does not routinely monitor the activity of Service accounts for violation of this AUP. However, in our efforts to promote good citizenship within the Internet community, we will respond appropriately if we become aware of inappropriate use of our Service. Although Comcast has no obligation to monitor the Service and/or the network, Comcast and its suppliers reserve the right at any time to monitor bandwidth, usage, transmissions, and content from time to time to operate the Service; to identify violations of this Policy; and/or to protect the network, the Service and Comcast users.
So if the AUP is to be believed, either someone ratted you out, or your bandwidth consumption was so outrageously high that it stood out from the crowd and was noticed.

What I truly found disturbing was this little gem, also under "Prohibited Used and Activities:"
quote:
(ii) post, store, send, transmit, or disseminate any information or material which a reasonable person could deem to be objectionable, offensive, indecent, pornographic, harassing, threatening, embarrassing, distressing, vulgar, hateful, racially or ethnically offensive, or otherwise inappropriate, regardless of whether this material or its dissemination is unlawful;
Under this clause, the image posted earlier in this thread of a steaming pile of crap could be considered a AUP violation.

(EDIT: spelling)
[text was edited by author 2003-08-14 14:53:16]


MikeStammer
No prison can hold me
Premium
join:2002-12-26
South Jordan, UT


1 recommendation

reply to Kip patterson

said by Kip patterson:
That's over 1600 gigabits per month.

And you think that should be acceptable?
Yea, it should be unlimited. If i want to download all day and all night i should be able to. They sold it as unlimited and thats what it should be.

Is DSL available in your area? Show them how much you cut down on your usage via Comcast and switch!
--
Mike Stammer



Use NewsPro? Need better download management? Click here

[text was edited by author 2003-08-14 14:54:42]

cbrain

join:2000-05-21
Silver Spring, MD
Reviews:
·DIRECTV
·Future Nine Corp..
·DSL EXTREME
·Verizon FiOS
·Google Voice
·Comcast

1 recommendation

reply to MrBradTX

said by MrBradTX:
»www.comcast.net/terms/use.jsp

What I truly found disturbing was this little gem, also under "Prohitited Used and Activities:"
quote:
(ii) post, store, send, transmit, or disseminate any information or material which a reasonable person could deem to be objectionable, offensive, indecent, pornographic, harassing, threatening, embarrassing, distressing, vulgar, hateful, racially or ethnically offensive, or otherwise inappropriate, regardless of whether this material or its dissemination is unlawful;
Under this clause, the image posted earlier in this thread of a steaming pile of crap could be considered a AUP violation.
As could the proceeding paragraph from Comcast terms.


makaze6

join:2002-01-04
reply to hqh510

I think the quote comcast uses is "Always on"


JonIrenicas

join:2002-06-22

reply to hqh510

said by hqh510:
I know that my computer is set to download 80KBps throughout each day
Yeah let's say you download this 12 hours each day that is 103 gigs a month. Normal bandwidth hogs take up 30-50 gigs. Of course you are going to get a letter about it. You might get away with it if you had DSL but not cable.
[text was edited by author 2003-08-14 15:04:25]


J D McDorce
Premium
join:2001-12-29
Westland, MI
reply to MrBradTX

said by MrBradTX:
Under this clause, the image posted earlier in this thread of a steaming pile of crap could be considered a AUP violation.
Only if it were posted from a Comcast account.


FFH
Premium
join:2002-03-03
Tavistock NJ
kudos:5

reply to J D McDorce

said by J D McDorce:
I wonder what one can expect if/when they raise the download caps.
After reading the scanned letter posted here I don't see anything that says it was download that was exceeded. Maybe it was a server running and the upload was running full burst. That is what would normally trigger a letter from the abuse and fraud team. Maybe a virus on the system has spawned a server process or some file sharing may be going on.
--
My Home Page , Java Calculator "Censorship, like charity, should begin at home; but unlike charity, it should end there."

[text was edited by author 2003-08-14 15:04:18]


JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
reply to J D McDorce

said by J D McDorce:
said by MrBradTX:
Under this clause, the image posted earlier in this thread of a steaming pile of crap could be considered a AUP violation.
Only if it were posted from a Comcast account.
Right on JD! I'm not bound by any such restrictions!

But even so, I only transmitted text (the url of the image), not the actual image.

Daemon
Premium
join:2003-06-29
Berkeley, CA
Reviews:
·Comcast
·webpass.net
·AT&T U-Verse

reply to hqh510

i bet it's not something as simple as the average you exceeded.

I bet you were more than 3 std deviations from the mean, and they warned you. If you continue to be that high (top .135%- thanks to the post 3 or 4 down from here) they'll cut you off.

At least, that was how the bandwidth monitoring went at my University.
--
-Ryan

the louder you yell, the less they hear

[text was edited by author 2003-08-14 18:12:23]



JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD

So... if you live around a bunch of people who only use CHSI to check their mail, your likelihood of being labeled an "abuser" increases?



hqh510

join:2001-03-24
Manassas, VA

reply to JonIrenicas

My computer that was downloading the radio streams was on 24 hours a day throughout the month. So basically, I ate up 6.9GB per day alone just from my computer. There was 31 days in July, so that would mean I ate up about 214GB in that month. By these calculations, this is just by using up 43% of the bandwidth available given by Comcast with their 1500Kbps.

said by JonIrenicas:
said by hqh510:
I know that my computer is set to download 80KBps throughout each day
Yeah let's say you download this 12 hours each day that is 103 gigs a month. Normal bandwidth hogs take up 30-50 gigs. Of course you are going to get a letter about it. You might get away with it if you had DSL but not cable.
[text was edited by author 2003-08-14 15:04:25]

--
===
HQH
===
My website/BEFSR41 Setup Guide:»www.geocities.com/~hqh51/


hqh510

join:2001-03-24
Manassas, VA
reply to Jeff_B

I know, they should've told an official amount, but I guess it would range from a monthly basis, since they do averages.

said by Jeff_B:
They say you exceeded the acceptable amount of bandwidth but don't state what that is? If they are going to do this kind of crap then they could at least have an official amount.
--
===
HQH
===
My website/BEFSR41 Setup Guide:»www.geocities.com/~hqh51/


J D McDorce
Premium
join:2001-12-29
Westland, MI

1 recommendation

reply to Daemon

Above 3 SDs from the mean is in the top 0.135%. 2.5% would be 1.96 SDs above the mean



hqh510

join:2001-03-24
Manassas, VA
reply to Kip patterson

Yes, it should be acceptable. Using an "always on" Internet connection that is advertised by Comcast should be acceptable. Now, with their crap-tastic policies noting about bandwidth hogging, they give no numbers to define what's using too much bandwidth and what not. Now that's just plain dumb when they try to enforce the rules.

said by Kip patterson:
That's over 1600 gigabits per month.

And you think that should be acceptable?
--
===
HQH
===
My website/BEFSR41 Setup Guide:»www.geocities.com/~hqh51/