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statecop
Premium
join:2002-09-16
Heflin, AL

I have a problem with "unlimited"

I ran into this with DirecPC a few years ago for downloading over 200MB in 1 hour I think it was (it has been a while). So they throttled my speed back to that of dialup! They said if I did it to many times I would get a warning letter like you are seeing now. I argued the same thing about unlimited ....it should be JUST what it implies UNLIMITED! I think they should be made to say Limited use when advertising if they uses these type of policies. Just as before you can call yourself "broadband" you must have an upload of atleast 200+ (or is it 256?) but it should be listed never the less and I dont mean the fine print.

Yet another reason I like bellsouth...I dont know if they have limits but if they do I have never reached them. I download some BIG files some months without any problem.
I think it is a case of Comcast trying to pull customers in with these higher download speeds, but what good is it to have those speeds if you can only use them for half a day at full tilt.

[text was edited by author 2003-09-15 15:14:59]


DenverDialup

join:2003-06-06
Littleton, CO

said by statecop:
I ran into this with DirecPC a few years ago for downloading over 200MB in 1 hour I think it was (it has been a while). So they throttled my speed back to that of dialup!
That's their so-called FAP (fair access policy), which they have hidden away in some forgotten crevice of their web site. They give you 169 MB/hour (or 224 MB/hour at strange times of night, if I remember correctly), but in no way do they make this clear to their prospective customers. Comcast, on the other hand, seems to have no indication of what their "limit" is. They're making me think twice about signing up for their service if and when they come to my neighborhood.
--
"Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning." -- Rich Cook


statecop
Premium
join:2002-09-16
Heflin, AL

I found out about the FAP on DirecPC when it was real new (I was on the one-way system). I had to press for 3 weeks threatening to take legal action before they ever told me what the "policy" was. Soon after that they started putting it on the web page.


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