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marigolds
Gainfully employed, finally
Premium,MVM
join:2002-05-13
Saint Louis, MO
kudos:1

reply to RadioDoc

Re: No wonder...

Well, 95% per week does mean that an 8 hour outage on any given day puts them in violation. As well, a 6 hour high usage period on one node could put them in violation of the 18 hours at 1 megabit requirement. The provisions also say that service may not be completely down for 30 minutes, or less than 512kb for more than 60 minutes nor provided upload bandwidth under 128kb for more than 60 minutes.
The email standards are not just the servers being up, but transmitting outbound messages within 5 minutes (95% of the time).
Each individual violation (per user) is worth anywhere from 10% of the monthly fee for that user to $1,000 per user.

The cable tv provisions won't fall because there is much more backing those up and those are actually far more lenient than the cable internet provisions (esp considering it takes a bit more to lose cable tv compared to cable internet).
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JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD

I'm not sure cable TV provisions are far more lenient.

For example, a TV outage is defined as the loss of a single channel.


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