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DonLibes
Premium,ExMod 2001
join:2003-01-19

reply to dvd536

Re: fines

said by dvd536:
I believe they should be price regulated and have to get some approval of some comittee (kind of like the electric and phone co's do) they need to prove they need the increase, not just 'wanting to recoup the fine they got for shoddy service'

Of course, price regulation is no good without service regulation - cause if you fix the price, they can just lower the service to save money and maintain profits. Which brings us right back to where we started: service standards

So my questions to you are:
1) do you agree that service standards are necessary?
2) in this proposed scenario of yours, what happens when service standards are not met?

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