US Cable Support > Comcast HSI > Download Cap on small business pro

reply to JTRockville

Re: Download Cap on small business pro

said by JTRockville:

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Maybe home networking will be the new "standard", and will be the only package to see the increase.

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pro upgrading to 5mbit/512

So.... you're trying to sign up for a service that costs a couple hundred bucks per month.... and you feel like they're trying to "shut you up"?

Great sales team there, Comcast.

reply to JTRockville

Re: Download Cap on small business pro

said by JTRockville:

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Yesterday's consumer alert warns "The bottom line is, even though Comcast said Internet usage is unlimited; you should read your acceptable use policy carefully."

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reply to Mellow
I am 100% sure that they told NBC that just to get the press of their backs - again being its not in writing,so they will just deny they said it,and say the standard "refer to the AUP".

The Guys at the Abuse unit sounded very firm about the fact that if users do not cut down they will be cut off.. - One of them even went so far as to tell me " A 50% cutback might not even be enough,as I dont know the amount you did"

Sadly,the consumer alert NBC report changes nothing.. it may all be just a scare by Comcast,but who really knows until someone really does get their service cut off...

reply to Mellow
Well, all I can say is thanks to BBR for making this information public. I've got a group of friends among whom half were Comcast subscribers. None of them are heavy internet users, but were in the processing of getting HSI from CC. Of that group, 4 of the 6 have recently dropped CC and are now with WOW. The other 2 are considering it.

I know CC doesn't care, since they appear to have an air of arrogance about them, but I'm hoping this reaction starts snowballing and hitting them in the pocketbook.

I'm just getting bad vibes from all their actions. And to think I was considering leaving WOW and going with CC . . .

reply to JTRockville

said by JTRockville:

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Home networking is hardly available anywhere, and it can't be use for business purposes.

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reply to JTRockville
One other thing:

said by Comcast Home Networking Site:

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Name: Home Networking - Cable Customer
Price: $52.95
Price Rate: MONTHLY
Installation Price:
Requirements: Installation price depends on number of computers to be installed*:
2 PCs - $199.99
3 PCs - $249.99
4-5 PCs - $299.99

*Please see the promotions available in your area.

Operating System Requirements: Windows 98SE, ME, 2000, XP
Internet Explorer 5.5 (Service Pack 2)
CPU: 300 MHZ or higher
Memory/System RAM: 64MB
Disk Space: 150 MB
Marketing Comments: New Home Networking Customers: Receive first three month of Comcast Home Networking service for $19.95 for Comcast cable video customers.

Existing High-Speed Internet customers: Receive first three month of Comcast Home Networking service for $45.95 for Comcast cable video customers.
After promotional period of three months, regular service and equipment charges, currently $57.95 per month for cable video customers apply.

Existing Comcast High-Speed Internet customers can upgrade to Comcast Home Networking service for $40.95/month for the first 3 months
Offer available to former Comcast High-Speed Internet residential customers whose accounts are in good standing and who are located in Comcast Cable wired and serviceable areas only. Prices and availability of promotional pricing vary for non-Comcast High-Speed Internet customers. Receive Comcast Home Networking service for $40.95 per month for the first three months. After promotional period, regular monthly service and equipment charges apply. Other equipment required and not included, unless specifically stated in the offer. May not be combined with any other discount or offer. Offer subject to end without notice. Prices shown do not include applicable taxes and fees. Service is subject to terms and conditions of Comcast Online Subscriber Agreement. Pricing and content may change. For restrictions, minimum requirements and complete details about service and prices, call 1-877-637-3126.
Url: »homenetworking.comcast.net/

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reply to mbernste
That's the discount price, right? What's the regular price?

said by JTRockville:

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That's the discount price, right? What's the regular price?

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That's the discounted monthly price (for cable tv subscribers). What's the monthly price without the discount (including the penalty)?

Believe it or not it is the same! No one ever said Comcast was fair...

reply to JTRockville
Don't believe me? See for yourself:

»homenetworking.comcast.net/pricing.asp

Monthly Service Fee $52.95 Comcast Cable Video customers
Prices vary for non-Comcast Cable video customers.

reply to mbernste
* gets out the magnifying glass *

Don't you know by now, the real prices are always in the asterisk?

"Regular service and equipment charges apply, currently $52.95 per month for Comcast Cable video customers. Prices vary for non-Comcast Cable video customers."

Well... they're eluded to in the asterisk, even if they're not given.

But since I am a Comcast video subscriber (I'd be getting TechTV if I wasn't) then the price for me would be $52.95. That seems to be a set national price like Pro is (with the exception that there is no non-video price for Pro).
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Tell Comcast to keep or get TechTV: »home.comcast.net/~mbernste/ttv.html

UPDATED: Watch Comcast Executives Get Grilled: »home.comcast.net/~mbernste/catv_hearing.html