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Connection Issue to ASI Partner provide.net

Re: SBC DSL Connection Issue

  Protocol in use...................... RFC1483 (SNAP)
  Connection Identifier (VPI*VCI)...... 0*35

Thanks,

Not sure if I need it all or not but it is a good start cause I get no connection to my ISP it fails to grab a IP at moment. My current PPPoE is set at 8/81 which I was sure was incorrect.

Thanks again I will change it and see what happens.

BTW I am in Michigan

Well I changed my PPPoE setting to 0/35 and now I am at least getting a different connection error and I am now showing a Access Concentrator # whatever that is.

I get the following error message

"The local connection is still busy, please wait a few seconds before attempting to connect"

which is a step in right direction I think!

Any other suggestions? or information you need to help determine problem

That's a new one on me. The Access Concentrator is the ASI Redback which your modem/router is talking to. If you get that far the physical layer link is up and running.

Is that error coming from the router? All ASI (SBC) provided wholesale DSL connections use the same protocols and settings, so this should be fairly easy to track down now. Do you have your username in as name@provide.net?
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Open your eyes see the lies right in front of you.

No I have my username without the @provide.net cause ISP said I did not need it but I will try it, can't hurt

If it's provisioned via ASI, you usually need it.

Ok changed it and still same error busy lol this is nuts & frustrating so close yet so far

Made more progress so far here then I have on phone with ISP they keep saying we will have to refer to the network guys and call you back, and so far no call

Damn. I don't see anyone online right now who can check this out from ASI's side either.
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Open your eyes see the lies right in front of you.

There were so many options and choices when I setup the PPPoE to 0/35 like

Traffic Class - Constant Bit Rate, Unspecified Bit Rate, Variable Bit Rate
PPPoE Config - Client Only, Bridged Only, with 2684B Connection, with PPPoE Bridge

I will tinker with these 1 ata time reboot Modem see if makes any difference

Traffic class is UBR (unspecified).
PPPoE should be bridged

That "busy" error still has me flummoxed.
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Open your eyes see the lies right in front of you.

When I select with PPPoE Bridged next choice is

Should the Virtual Circuit also use a 2684 Bridged connection? Yes or No

After I changed it to PPPoE Bridged and selected No to 2684 Bridged connection and rebooted I get;

"The local connection failed to negotiate PPPoE options.
Please check your username and password"

If I try again is when I get;

"The local connection is still busy, please wait a few seconds before attempting to connect."

Ned,

The weekend is a VERY bad time to try to resolve this kind of issue. You can try to keep beating on it, but you'll probably be amazed with the highly qualified help you'll get on Monday.

I'll move your thread over to the ASI area. ASI is the DSL transport provider you're using, that RadioDoc mentioned.

You might want to see if there's anyone at your ISP, or any other user of your ISP who's up on the settings for DSL. The website at »www.provide.net was no help at all, and doesn't seem to mention anything about DSL.

reply to Nedbeam

Re: Connection Issue to ASI Partner provide.net

reply to Nedbeam
Could you contact Provide directly at (888) 480-4200?

Yeah I tried calling provide net the HD personal state they do not have that kinda info and passed the ticket to the network team and that they would call me back but not heard anything back from them yet.

reply to David
Beach Boy,

What info you want the setting I have currently in my PPPoE configuration?

Beach Boy needs the 10 digit telephone number, you may want to include the billing name and address.
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God bless our troops

reply to Nedbeam

Re: SBC DSL Connection Issue