
how-to block ads
|
|
Uniqs: 395 |
Share Topic  |
 |
|
|
 11337845Live free or diePremium join:2002-12-20 Seattle, WA
| I understand I understand what they're doing, but missing out on VOIP at the groundfloor level is one of the dumbest things they could do.
VOIP is the wave of the future, and day by day, they are losing their customer base.
It's a VERY profitable service to offer and wouldn't be hard to implement.
Then again, when a company tries to do too many things at once, they almost always run into trouble due to hiring too many people in a short amount of time. It causes people that suck to get hired, and causes more problems in the long run.
As a consumer, I like what they're doing because it benefits me more (since I already have Vonage), but from a business POV, I would have focused on VOIP first, as their actual service is quite good (for me, at least) and VOIP should be their forefront focus.
EDIT
Damnit, thought I was first.  [text was edited by author 2003-11-04 17:08:26] | |  | VoIP is actually rather difficult to implement and provide QoS for. There's a lot more involved than hooking up a NID at the side of your house to the phone, and having return back to the l/o. You need to know how many people per node, to allot specific amounts of guaranteed bandwidth so phone conversation quality doesnt drop, plants need to be built in a more reliable manner. The liability is phenomenal with VoIP. IT would be ideal to replace all the battery operated power supplies with gas-fed power supplies, therefore if the power is out for more than 4 hours, the supply could then switch to a gas generator. That's just 1 example of the process required for VoIP (reliable quality VoIP - not just thrown together of course). Plants typically like to be Node +1 (No more than 1 amplifier per node). Many systems are node +6 even higher. Those will need to be rebuilt, to provide greater uptime (as high as possible). With Cable modems and TV service, "best effort" is ok. With Telephony/VoIP a "better than best effort" is necessary. Then to consider the server end of the process, the call services such as caller ID etc; the billing process, logging usage for federal reports/usage - taping services etc... It becomes very complex and daunting. VoIP is by far the most complicated of any feature to provide via cable. Will be cool when Adelphia gets it though  -- "When my Linux machine gives me the blue screen of death, I just wiggle my mouse to deactivate the screen saver" | |  11337845Live free or diePremium join:2002-12-20 Seattle, WA | said by njellis: VoIP is actually rather difficult to implement and provide QoS for. There's a lot more involved than hooking up a NID at the side of your house to the phone, and having return back to the l/o. You need to know how many people per node, to allot specific amounts of guaranteed bandwidth so phone conversation quality doesnt drop, plants need to be built in a more reliable manner. The liability is phenomenal with VoIP. IT would be ideal to replace all the battery operated power supplies with gas-fed power supplies, therefore if the power is out for more than 4 hours, the supply could then switch to a gas generator. That's just 1 example of the process required for VoIP (reliable quality VoIP - not just thrown together of course). Plants typically like to be Node +1 (No more than 1 amplifier per node). Many systems are node +6 even higher. Those will need to be rebuilt, to provide greater uptime (as high as possible). With Cable modems and TV service, "best effort" is ok. With Telephony/VoIP a "better than best effort" is necessary. Then to consider the server end of the process, the call services such as caller ID etc; the billing process, logging usage for federal reports/usage - taping services etc... It becomes very complex and daunting. VoIP is by far the most complicated of any feature to provide via cable. Will be cool when Adelphia gets it though 
If a startup like Vonage can do it, so can Adelphia.
At least that's how I see it.
When I think of Adelphia and VOIP together, I'm thinking an ATA 186 like Vonage uses, and not a direct plugin to the house phone system, though that is a pretty good idea too.
Is that how other cable providers have chosen to deploy VOIP? | |  | I don't think there is a set standard as to how other companies deploy VoIP. Vonage is an independent company; they do not own the infrastructure. It's sold as a service that works over your broadband. Vonage cannot be held responsible if your phone doesnt work because X-cable companys lines went down. And X-cable company cannot be held responsible because they dont support or endorse VoIP service, so if you do it; it's done at your own risk.
Quite different from getting Adelphia VoIP (or any other Cable company VoIP). Vonage doesnt roll trucks out to your house to fix the issues w/ your VoIP working etc etc...
It goes back to the "Yah they can make it work; but it'll be a thrown together patch-half@ss system." Not one you want to put your name on especially in our day of lawsuits galore.
The ATA186 is ONE of many ways to do it. Another example: an over builder in our system has voltage (48vts for phone) running though their lines. They have different tags on their lines if voltage runs down their drops... and they have an NID that interfaces w/ the phone NID already in your home. Yet another model is not running voltage down the drop, and instead plugging into the house for your 48vts, one option w/ battery one w/o battery. Again that goes back to a reliability issue. Yet another concept is to have taps @ the pole w/ coax ports and telco ports, where you'd run a telco-style line up to the phone (twisted pair) and hook up. I'm sure there are plenty more ideas than that.. -- "When my Linux machine gives me the blue screen of death, I just wiggle my mouse to deactivate the screen saver" | |  dvd536as Mr. Pink as they comePremium join:2001-04-27 Phoenix, AZ kudos:4 | reply to 11337845 VOIP isnt as lucrative if the FCC gets its way and gets you all the same fees, charges and taxes you've grown to love with POTS. just like a drug dealer, they want their cut (aka the telco USF slush fund) -- You can never be too rich, too thin or have too much Bandwidth | |  ModemTekPremium join:2002-06-25 North Olmsted, OH | reply to 11337845 To simply state that any cable company could just "roll out" VOIP service is far fetched to say the least. The ability to have a reliable network would require node +1 infra-structure of the entire cable plant. Considering that the majority of most cable plants built before 2002 are node +6 or better, the mere cost of rebuilding thousands of miles of plant would be in the billions. I work for Adelphia in our Cleveland, Ohio system and we currently have 2 cities built on node +1 standard. Those systems are one of the most state of the art systems in the country. By the way, they are just 2 of the 25 cities served in the Cleveland area which consists of over 10,000 miles of plant.
I wont disagree that VOIP is the wave of the future but to launch a service that you are not clearly able to support would only lead to inconsistent and unreliable service at best. Which in turn leads to more angry customers and more flaming thread on this board. Good things take time and Adelphia certainly seems to be on the right track. You try to come back from a 3 billion dollar deficit that you didn't know you had and see how much fun it is. | |  11337845Live free or diePremium join:2002-12-20 Seattle, WA
| said by ModemTek: To simply state that any cable company could just "roll out" VOIP service is far fetched to say the least. The ability to have a reliable network would require node +1 infra-structure of the entire cable plant. Considering that the majority of most cable plants built before 2002 are node +6 or better, the mere cost of rebuilding thousands of miles of plant would be in the billions. I work for Adelphia in our Cleveland, Ohio system and we currently have 2 cities built on node +1 standard. Those systems are one of the most state of the art systems in the country. By the way, they are just 2 of the 25 cities served in the Cleveland area which consists of over 10,000 miles of plant.
I wont disagree that VOIP is the wave of the future but to launch a service that you are not clearly able to support would only lead to inconsistent and unreliable service at best. Which in turn leads to more angry customers and more flaming thread on this board. Good things take time and Adelphia certainly seems to be on the right track. You try to come back from a 3 billion dollar deficit that you didn't know you had and see how much fun it is.
At the very least, they could bundle VOIP service like Vonage has (using ATA's and a network like Vonage), or maybe even strike a deal with Vonage and work with them to offer an Adelphia branded service at a better price.
That way, they get their foot in the door, and don't have to spend millions of dollars to do it.
They don't need to setup an entire infrastructure to get into the market, but they could help themselves out immensely if they did SOMETHING with VOIP. Every day they wait makes it harder to get customers. [text was edited by author 2003-11-04 22:39:48] | |
|