[DW6000] upgrade now available in HughesNet Satellite http://www.dslreports.com/forum/r8504275 en Tue, 10 Nov 2009 15:24:44 EDT Tue, 10 Nov 2009 15:24:44 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8528449 jslide :
said by gwall2 See Profile:
they told me that nothing is credited back to your credit card or bank account. it is credited to your DW user account based on your monthly billing fees.


That makes sense. I thought they would just bill the $324 instead of $424, but again I'll let you know when I get the statement.

Jimmy]]> http://www.dslreports.com/forum/remark,8528449 Mon, 17 Nov 2003 15:32:00 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8527295 gwall2 : they told me that nothing is credited back to your credit card or bank account. it is credited to your DW user account based on your monthly billing fees. she did say that whatever the credit due (100 or 200) based on returning the old modems or a 15 month commitment it will apply all at once which would lead me to believe they would stop billing your credit card until the excess credit was used up. whether or not this would happen remains to be seen. sounds like the potential for an administrative nightmare.
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SRS,satmex 5, 1090 4.0.1.28 no service packs, Gateway IP:66.82.156.165 Longitude: 117 degrees Hemisphere:West, Polarization: Horizontal P-III 877mghz,393mb ram.60 gig drive,windows XP home edition, proxy enabled]]> http://www.dslreports.com/forum/remark,8527295 Mon, 17 Nov 2003 13:07:20 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8527214 jslide : According to what they told ME, the 15 month $100 credit gets applied immediately and the other $100 when they receive the modems. Of course I won't know for sure until I get my CC statement.

Jimmy]]> http://www.dslreports.com/forum/remark,8527214 Mon, 17 Nov 2003 12:56:12 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8526907 granny60 : So what you are saying is that your credit card will be billed $424 plus tax and when they receive the other two modems they will credit your card with $200? Or...will the $200 be spread out over time as credits towards each months usage fee?
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Direcway SRS; ver. 4.0.3.9 Patch A,B,& C, registry tweak & Dr. TCP; G4R 1350 WinXP; P-4, 512 mgs ram]]> http://www.dslreports.com/forum/remark,8526907 Mon, 17 Nov 2003 12:14:25 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8526881 LLVL : Never mind....answered my own question by calling the 1-800 number. Yes you can get the upgrade without the 15 month contract. You just won't get the $100 back for that part. You'll still get $100 back if you send back your old modems. Total cost without contract - $324]]> http://www.dslreports.com/forum/remark,8526881 Mon, 17 Nov 2003 12:09:37 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8526675 tbonecopper : You mentioned the 4030. What is that?

==Michael. ]]> http://www.dslreports.com/forum/remark,8526675 Mon, 17 Nov 2003 11:39:12 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8526137 LLVL : Hola all,

Just one quick question. Can you get the upgrade without the 15 month reup? I might have wireless/DSL out here in the boonies in the next few months or so. (could be a year) I don't want to be tied down to a contract again if wireless/DSL become available to me. I want to drop Direcway like a bad habit when/if another option becomes available to me.

I'm willing to pay $334 to do that so I can get DW's software off my host and get that machine back from the satellite internet demons. I'm just wondering if upgrading without a new contract is even possible.]]> http://www.dslreports.com/forum/remark,8526137 Mon, 17 Nov 2003 10:25:40 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8526126 gwall2 : i just got off the phone with DW about the DW6000 upgrade. in the event anybody missed this little bit of info it is true that it cost's 424.00 + tax. You do get $100.00 credit for a 15 month commitment & $100.00 credit for returning the old modems. However these credits are applied to your billing statement so it still cost's you $424.00 out of pocket to upgrade. And no revisions to your statement are done until they receive the old modems. then you have to rely on direcway to keep the billing straight in awarding the $200.00 credit to your billing account. i decided to pass, not interested in paying out another $424.00 cash money for the same service i already have & an ethernet type connection. fortunately i have not had any woes with the DW software on my computer even with the DW Beta programs i have been using..]]> http://www.dslreports.com/forum/remark,8526126 Mon, 17 Nov 2003 10:24:01 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8523146 static_cling : Actually the DW4000 units will be used for sales of DW4020, DW4030, DW4010 and RMA of domestic units. Trust me I know what will happen. Lets hope HNS billing can handle all the credits. ]]> http://www.dslreports.com/forum/remark,8523146 Sun, 16 Nov 2003 21:51:59 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8520305 BigCreek :
said by jslide See Profile:
I also wonder if they give the extra $100 for the return of the 4000s because they plan to resell them or to scrap them and get them off the market.
My guess is they have stopped manufacture of the DW4000 and will use these returned units as maintenance spares. Or they might sell them to international markets.
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Bragging: DirecWay SRS BE Satmex5 117 1250 MHz, v4.0.3.9 SPC, Via EPIA Mini-ITX 533 MHz 512MB, Win2k Server SP4, WinRoute Pro, Red Hat Linux, Mozilla browser, OpenOffice.org; terrific wife & kids, live on a farm by Big Creek.]]> http://www.dslreports.com/forum/remark,8520305 Sun, 16 Nov 2003 15:55:24 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8520288 jslide : I also wonder if they give the extra $100 for the return of the 4000s because they plan to resell them or to scrap them and get them off the market.

Jimmy]]> http://www.dslreports.com/forum/remark,8520288 Sun, 16 Nov 2003 15:52:58 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8519968 twelvestring : one issue
»[DW6000] DW6000 Upload speeds

there have been others.. though apparently less than setting up a 4000 initially
DAVe
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DwaySRS|SM5 1050 Horizontal|RSL 94|XPOL Perfect|Host-duron 800/512SDR-Win2KPro/SP3-IE6-CE 4.0.3.9_P8|clients/3-win98 Ath 1800xp/1-xp pro Ath 2400xp|DRTCP Tweaked+uplink|Proxy on...... What a day for a daydream!!!]]> http://www.dslreports.com/forum/remark,8519968 Sun, 16 Nov 2003 15:10:39 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8519694 jslide : Hi All,

My perspective on a few questions/comments in the thread. I want the 6000 because my laptop is the host for the DW software. I want to be able to take it with me or turn it off without the rest of the network losing the connection. Also, when my son comes home from college, he can just use a wireless card to get instant access. (I have a DI-624 on order for wireless/wired access. Perhaps overkill.)

DirecWay is using the same credit card I use for my monthly payment. Don't know other experiences, but I have never had a billing problem. I don't know if they'll bill you.

My 4000 with the tweaks works fine, so I am not complaining and crossing my fingers that the 6000 works as well. Haven't seen anything to the contrary. Goes a little against my tendency not to be the guinea pig with new hardware/software. (I'm still on W2K. Like it.)

Love the forum! Jimmy]]> http://www.dslreports.com/forum/remark,8519694 Sun, 16 Nov 2003 14:32:01 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8519562 teppy : I still haven't recieved an email yet. Anyone else?
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DW4000 G4R WinXP IE6]]> http://www.dslreports.com/forum/remark,8519562 Sun, 16 Nov 2003 14:07:30 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8518976 kr381 : My question is?
Where is the 4.2 software for the DW4000? If and when they do release it, is it better than old software everyone is using now?
Does the DW6000 use the 4.2 or 4.0.3.9?

I am beginning to wonder if Hughes is not releasing new software to push the DW6000.

Charles
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DW/SRS/G11/1410/gtwy 15/4.0.3.9 BE,DAK403_P14 /homebuilt 1.0 athlon w2ksp4/wireless ics/dualboot Xppsp1, MDr9.1 dell notebook client/zap/nav]]> http://www.dslreports.com/forum/remark,8518976 Sun, 16 Nov 2003 12:37:41 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8518847 skids : OK what am I missing here?

I finally was forced to upgrade my host to Win XP Pro and the latest release of the Hughes Software.

Before that I was running WIN ME and 4.0 something, the first version in the 4 range and everything was stable for basically 18 months until ME went out to lunch.

Now that everything is back to the norm which means I can surf, download and upload at the levels I was seeing in the past what is the big rush to the 6000? The clients on my system work, the host works.......

Thus my question is a 6000 worth a 15 month commit, plus another couple hundred of dead presidents if nothing basically changes?

I like technology but I am for the life of me having a time trying to figure out the rush to the 6000 if everything you have works.

What am I missing?

Sign this:

An Old Guy who remembers the Trash80 and the Old Atari with 16k.......
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DPC SRS, Freq 1370 91 West, Sat Host PIII-600 WIN XP PRO Ver 4.0.3.9, ICS, Clients P4 3.06, P4-1.3, Signal +/- 77]]> http://www.dslreports.com/forum/remark,8518847 Sun, 16 Nov 2003 12:19:00 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8515350 jimq : I think Im gonna keep what i got the dw4000 i see no changes except 224 leaving my pocket, shoot in 15 months for the contract DSL or Cable probably will be avaiable in my area as well!!!!!!!! ]]> http://www.dslreports.com/forum/remark,8515350 Sat, 15 Nov 2003 22:01:21 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8515277 Sat_Man : I'm going to stay with my DW4000 for now. Why open up another can of worms when what I have is working just fine. "If it ain't broke, don't fix it!" I have five computer on a wireless/wired network. DL speeds are great and I can live with the UL speed. I think I would miss the challenge of tweaking the system, trying to milk every drop of speed. However, I could change my mind tomorrow!:)

>Fred
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Fred US Air Force Retired G11, 990, DAK 4.2.1.10_beta, XPpro Host, XPpro client, XPhome Laptop client, W98 client, NetWork: DI-614+, DWL-650+, DWL-120+ (2), DWL-800AP+ Repeater. ]]> http://www.dslreports.com/forum/remark,8515277 Sat, 15 Nov 2003 21:51:28 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8515157 Dominokat : My question to this.
If I decide to get the 6000, do I have to give them a credit card number over the phone before they send it? I don't want them to have it, and I have been sending checks each month for my service. Too many horror stories with credit cards and Direcway.
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*DW4000*BE*4.0.3.9*SP-C*AFD Tweaks*G4R/1370H*Gateway.18*WinXP-Pro*]]> http://www.dslreports.com/forum/remark,8515157 Sat, 15 Nov 2003 21:36:41 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8514893 nrune : Sorry Dway, you can Keep your dw 6000. I see no true benefit from changing from my dw 4000. Maybe six months from now I'll change my mind, but I doubt it.]]> http://www.dslreports.com/forum/remark,8514893 Sat, 15 Nov 2003 21:02:25 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8513144 PalmTreeTech : I notice in the satellite based comissioning system has a customer registration choice that then asks for a Registration ID.

I bet each upgrading client is issued a Registration ID at time of upgrade or over the phone and this ID is what will commission your box to the correct transponder and satellite.
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Professional Installer. Port-au-prince, Haiti G11 1370 H Consumer, w/.78 meter pointed at G4R and a 1.2 meter with tigres pointed at G4R Vertical for testing and precommissioning. ]]> http://www.dslreports.com/forum/remark,8513144 Sat, 15 Nov 2003 16:56:35 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8513125 Kroix : I can't decide what to do! go with the DW6000 or a Groundcontrol 4000... im looking for good upload speeds along with download speeds.]]> http://www.dslreports.com/forum/remark,8513125 Sat, 15 Nov 2003 16:54:51 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8513117 weiser : I would sign up for another 15 months if I thought the upgrade was worth it....Maybe I'll think so in the future, but WISP in March is looking good for me.....no fap
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EL/G4R/970/4.0.3.9/proxy on/winxp pro/drtcp/no sp/neoplanet]]> http://www.dslreports.com/forum/remark,8513117 Sat, 15 Nov 2003 16:53:32 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8513077 tbonecopper : im actually only 17. lol. ]]> http://www.dslreports.com/forum/remark,8513077 Sat, 15 Nov 2003 16:48:57 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8513009 twelvestring : I wouldn't sign up for another 15 months of dway, if they promised T-3 performance with no FAP, DSL is right down the road, and cable is over the hill, and I will wait until it is available if I have to use dialup.

the last year has been tech-non-support hell, and performance that equals dialup a good portion of the time.

DAVe
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DwaySRS|SM5 1050 Horizontal|RSL 94|XPOL Perfect|Host-duron 800/512SDR-Win2KPro/SP3-IE6-CE 4.0.3.9_P8|clients/3-win98 Ath 1800xp/1-xp pro Ath 2400xp|DRTCP Tweaked+uplink|Proxy on...... What a day for a daydream!!!]]> http://www.dslreports.com/forum/remark,8513009 Sat, 15 Nov 2003 16:39:53 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8512832 jslide : This forum is fast! Thanks for all the info. I placed my order today. They send you two boxes, one to return the 4000s. They give the last $100 credit after they receive them back.

All the other information is correct. 15 month gives $100 off. Final cost is $224 total.]]> http://www.dslreports.com/forum/remark,8512832 Sat, 15 Nov 2003 16:20:58 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8512678 tbonecopper : No I don't work for DirecWAY or Hughes Network Systems. I am just a really involved customer who tries to learn everything I can about the system and how it works and howo to make it better. Thanks for the comment on my name. I appreciate that. Michael. ]]> http://www.dslreports.com/forum/remark,8512678 Sat, 15 Nov 2003 16:02:04 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8512410 hhkr : I didn't have a lot of choice as aol plus was dropping me in Dec after two years. If you think direcway in the last two years has been challenging, then you should have been on aol plus. Just being able to get rid of the aol plus software and getting a computer back was worth it.

I've had hardly any problems since the 6000 install. The first was this morning when the system went down for 6000's. Something called the TCP acceleration status was down. Its back up and running now, the system blue light is on and everything is operational.

My speed tests are much better than aol plus, but dl slower than my 4000. The uploads are more consistant with the 6000 than the 4000. I have a 4000 at work. Download speeds are just a little over 1 meg. You don't see the large bursts that you see in the 4000. I think that is a product of the 6000 and some kind of a cap that they have set at the noc.

I like it, especially for browsing. And I'm not getting any stats on the 6000 over at direcway either. Maybe they don't have it setup on the 6000 yet.

If your running a bunch of computers under ics or several different operating systems the 6000 is the way to go.

tim
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DirecWay 6000 pro | SatMex5 1230mhz | Linksys BEFSX41 | Linksys wap11 | 7 clients, 3-XP, 2-2k, 1-RedHat, 1-Mandrake |]]> http://www.dslreports.com/forum/remark,8512410 Sat, 15 Nov 2003 15:27:21 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8512389 granny60 : Wonder if you have to send them your old modems before they'll send the upgrade modems? If that is the case then you're without service for however long it takes to get the new modem..
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Direcway SRS; ver. 4.0.3.9 Patch A,B,& C, registry tweak & Dr. TCP; G4R 1350 WinXP; P-4, 512 mgs ram]]> http://www.dslreports.com/forum/remark,8512389 Sat, 15 Nov 2003 15:24:33 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8512338 all4jo : do these modem
's come presinstalled with your site id and info? im just wondering how easy they r gonna be to setup.
is it gonna be plug and start surfing?
jose]]> http://www.dslreports.com/forum/remark,8512338 Sat, 15 Nov 2003 15:15:57 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8512305 BigCreek : The main advantage is you get rid of that horrid bloated unreliable Hughes software off your PC. I consider the fact that the DW4000 is tweakable to be a very dubious advantage.]]> http://www.dslreports.com/forum/remark,8512305 Sat, 15 Nov 2003 15:11:56 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8512295 ahendy : OK, just out of curiosity, i called as well.

i was quoted:

Modem Upgrade - $424

Modem Upgrade with an additional 15 month contract and return old modems - $224

I think i will order it tonight

hendy™
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Why isnt it called "TERRORISM" when carried out by the United States?]]> http://www.dslreports.com/forum/remark,8512295 Sat, 15 Nov 2003 15:10:54 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8512279 outerbridge : Hummmm, let's see. It's not tweakable(?)So you are stuck with whatever speed you get? Biggest advantage is the RJ-45 connectivity? Just wondering, what is the real advantage? Someone at Skycasters told me that the DW6000 will never have a commercial version (maybe he just wants to get rid of his old 4020s).
Thanks for the forum as usual :)
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DirecWay SRS |G4R 1230 Mhz| 4.0.3.9 SP C | Athlon 1.8 G |512 MB |Win XP Home |ICS client-W98SE | |gateway .140|proxy usually on | ]]> http://www.dslreports.com/forum/remark,8512279 Sat, 15 Nov 2003 15:08:18 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8512277 granny60 : I think that their price of $200+ is way too much for just the modem. $100 I would go for. I guess I'll have to keep what I already have. Hey, it works!
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Direcway SRS; ver. 4.0.3.9 Patch A,B,& C, registry tweak & Dr. TCP; G4R 1350 WinXP; P-4, 512 mgs ram]]> http://www.dslreports.com/forum/remark,8512277 Sat, 15 Nov 2003 15:08:08 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8511964 BigCreek : Well, curiosity got the best of me so I called that number posted by tbonecopper.

Spoke with "Roy". Got more detailed info ...

- Upgrade info available as of Friday (11/14).
- Price of upgrade is $399.99 plus $25 S&H.
- Agree to 15-month service committment and get $100 off.
- Return DW4000 (TX & RX modems) in good working order and get another $100 off.

He then transferred me to "Sales"
They said availability to order is immediate. Delivery in 7-10 days. Don't need a professional installer.
--
Bragging: DirecWay SRS BE Satmex5 117 1250 MHz, v4.0.3.9 SPC, Via EPIA Mini-ITX 533 MHz 512MB, Win2k Server SP4, WinRoute Pro, Red Hat Linux, Mozilla browser, OpenOffice.org; terrific wife & kids, live on a farm by Big Creek.]]> http://www.dslreports.com/forum/remark,8511964 Sat, 15 Nov 2003 14:28:12 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8511693 twelvestring : tbonecopper See Profile

Do you work for direcway? DAVe
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DwaySRS|SM5 1050 Horizontal|RSL 94|XPOL Perfect|Host-duron 800/512SDR-Win2KPro/SP3-IE6-CE 4.0.3.9_P8|clients/3-win98 Ath 1800xp/1-xp pro Ath 2400xp|DRTCP Tweaked+uplink|Proxy on...... What a day for a daydream!!!]]> http://www.dslreports.com/forum/remark,8511693 Sat, 15 Nov 2003 13:51:29 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8511603 weiser :
said by tbonecopper See Profile:
the emails are supposedly not going out until the mydirecway.com page is updated.

the number is listed above. that's the upgrade sales number. if you don't believe me, call them. they will tell you.

michael.


It's not that we don't believe you. I'm just not sold that the 6000 is better then the 4000 that's all..Good for you for getting the upgrade......Nice name by the way.......:)
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EL/G4R/970/4.0.3.9/proxy on/winxp pro/drtcp/no sp/neoplanet]]> http://www.dslreports.com/forum/remark,8511603 Sat, 15 Nov 2003 13:39:26 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8511559 tbonecopper : the emails are supposedly not going out until the mydirecway.com page is updated.

the number is listed above. that's the upgrade sales number. if you don't believe me, call them. they will tell you.

michael. ]]> http://www.dslreports.com/forum/remark,8511559 Sat, 15 Nov 2003 13:33:09 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8511175 BigCreek : I think I'll just chill out until I either get that fabled email or it shows up on their website. Until then ...]]> http://www.dslreports.com/forum/remark,8511175 Sat, 15 Nov 2003 12:44:20 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8511132 twelvestring : their own spam filters killed it.. detected bull.. DAVe
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DwaySRS|SM5 1050 Horizontal|RSL 94|XPOL Perfect|Host-duron 800/512SDR-Win2KPro/SP3-IE6-CE 4.0.3.9_P8|clients/3-win98 Ath 1800xp/1-xp pro Ath 2400xp|DRTCP Tweaked+uplink|Proxy on...... What a day for a daydream!!!]]> http://www.dslreports.com/forum/remark,8511132 Sat, 15 Nov 2003 12:40:00 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8510946 Dominokat :
said by hhkr See Profile:
Well they probably sent you the confirmation email and their server was down so it didn't go out. Or ... they sent it out and your spam filters killed it. :)tim


I don't have any spam filters....
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*DW4000*BE*4.0.3.9*SP-C*AFD Tweaks*G4R/1370H*Gateway.18*WinXP-Pro*]]> http://www.dslreports.com/forum/remark,8510946 Sat, 15 Nov 2003 12:10:15 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8510936 hhkr :
said by weiser See Profile:
said by Dominokat See Profile:
said by Dominokat See Profile:
And who believes Tech Support? Not me.
I signed up to be notified when the upgrade is available. Until I hear from that, or more users here. I won't hold my breath.


With two or three additional threads started with the same topic, perhaps the 6000 really is available.


One user said he ordered upgrade this morning.

Pretty cheesy for DW not to send u confirmation e-mail huh DOM........;)


Well they probably sent you the confirmation email and their server was down so it didn't go out. Or ... they sent it out and your spam filters killed it. :)

tim
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DirecWay 6000 pro | SatMex5 1230mhz | Linksys BEFSX41 | Linksys wap11 | 7 clients, 3-XP, 2-2k, 1-RedHat, 1-Mandrake |]]> http://www.dslreports.com/forum/remark,8510936 Sat, 15 Nov 2003 12:08:02 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8510840 weiser :
said by tm227218 See Profile:


Someone please tell me why I should now give them the benefit of the doubt ?


I WOULDN'T if I were you......maybe an installer can chime in here and give you more light on the subject.
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EL/G4R/970/4.0.3.9/proxy on/winxp pro/drtcp/no sp/neoplanet]]> http://www.dslreports.com/forum/remark,8510840 Sat, 15 Nov 2003 11:54:37 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8510825 tm227218 : "if you don't renew your contract, the equipment is 424.00"

This is incorrect. According to the CSR I talked to, you MUST agree to a new 15 month service contract starting NOW.
Not only that but he said there is NO 30 day trial period.

This smells - would they not give you a trial period if the 6000 works OK ?

When I got the 4000 installed, I had no leverage because the incompetent installer brought the wrong power supply which I had to get replaced myself (took two months with HNS) and they wouldn't give me an extension on the 30 day trial period !

My service has been on and off since then but I was willing to try a 6000 to see if it fixed my problems.

Someone please tell me why I should now give them the benefit of the doubt ?]]> http://www.dslreports.com/forum/remark,8510825 Sat, 15 Nov 2003 11:50:20 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8510755 weiser :
said by Dominokat See Profile:
said by Dominokat See Profile:
And who believes Tech Support? Not me.
I signed up to be notified when the upgrade is available. Until I hear from that, or more users here. I won't hold my breath.


With two or three additional threads started with the same topic, perhaps the 6000 really is available.


One user said he ordered upgrade this morning.

Pretty cheesy for DW not to send u confirmation e-mail huh DOM........;)
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EL/G4R/970/4.0.3.9/proxy on/winxp pro/drtcp/no sp/neoplanet]]> http://www.dslreports.com/forum/remark,8510755 Sat, 15 Nov 2003 11:36:27 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8510368 Dominokat :
said by Dominokat See Profile:
And who believes Tech Support? Not me.
I signed up to be notified when the upgrade is available. Until I hear from that, or more users here. I won't hold my breath.


With two or three additional threads started with the same topic, perhaps the 6000 really is available.
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*DW4000*BE*4.0.3.9*SP-C*AFD Tweaks*G4R/1370H*Gateway.18*WinXP-Pro*]]> http://www.dslreports.com/forum/remark,8510368 Sat, 15 Nov 2003 10:32:20 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8510217 tbonecopper : the direct number for the upgrade is as follows:

1-800-427-7524

no it is not available for vars customers as the 6000 was designed for customers who could not get the 4020. ]]> http://www.dslreports.com/forum/remark,8510217 Sat, 15 Nov 2003 10:07:05 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8507598 weiser : I think I'll stick with my 4000 and EL........:)]]> http://www.dslreports.com/forum/remark,8507598 Fri, 14 Nov 2003 22:13:06 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8507570 Rfsjr2 :
said by tbonecopper See Profile:

If you renew your contract for 15 months, the cost is 224.00.


Hmmm...That sounds fair enough for me. Can't build a suitable host for that. Now, if I could just justify the headache of switching providers...;)
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*Frank* Earthlink SRS G4R 970_.42. W2K Pro SP4. 4.0.3.9_P14. Wired LAN, 2 clients.]]> http://www.dslreports.com/forum/remark,8507570 Fri, 14 Nov 2003 22:10:19 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8507515 anthrorules : That is only available for Direcway "direct" customers, correct? Not available for VARs customers, correct?

That should be clarified for others who are VARs customers seeking this type of info...

Thanks.]]> http://www.dslreports.com/forum/remark,8507515 Fri, 14 Nov 2003 22:04:02 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8507447 dickf : I won't be upgrading mine until I see some decent speeds posted from the 6000's already out there. So far I don't see any difference.

Dick
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DRS,Satmex5,990,signal 92, win98se,ICS, Version 4.0.3.9 version6 no A or B]]> http://www.dslreports.com/forum/remark,8507447 Fri, 14 Nov 2003 21:54:58 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8506857 watchman57 : I second that DominoKat!

Best Regards,
Chris]]> http://www.dslreports.com/forum/remark,8506857 Fri, 14 Nov 2003 20:40:57 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8506604 Dominokat : And who believes Tech Support? Not me.
I signed up to be notified when the upgrade is available. Until I hear from that, or more users here. I won't hold my breath.
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*DW4000*BE*4.0.3.9*SP-C*AFD Tweaks*G4R/1370H*Gateway.18*WinXP-Pro*]]> http://www.dslreports.com/forum/remark,8506604 Fri, 14 Nov 2003 20:08:21 EDT Re: [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8506500 llewis01 : What is the big gain on upgrading to the DW6000 over the DW4000? Juat want to know before I sink anymore money into the blackhole in space.

Thanks,

Dail
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Direcway SRS 4.0.3.9 CE/SP-C GR4 1370 WinXP/SP1 Pentium 350 Where is the speed?]]> http://www.dslreports.com/forum/remark,8506500 Fri, 14 Nov 2003 19:55:47 EDT [DW6000] upgrade now available http://www.dslreports.com/forum/remark,8504275 tbonecopper : Hello. I just got off the phone with tech support (877-253-2391) and they informed me that the upgrade to the DW 6000 for current 4000 users just became available about 4 hours ago. The costs are as follows:

if you don't renew your contract, the equipment is 424.00.

If you renew your contract for 15 months, the cost is 224.00.

If you want the number let me know. But you can also call the above number and they can transfer you.

I'm ordering mine today!

Have a good weekend.

Michael. ]]> http://www.dslreports.com/forum/remark,8504275 Fri, 14 Nov 2003 15:10:30 EDT