 kstuartKen StuartPremium
join:2003-10-15
N California
| reply to elvey
Re: [General] Hey SBC Techs, what's with abuse@pacbell.net? You clearly don't know how Whitelist Software works.
It is not just "if you aren't on the list, fawgeddaboudit".
If an address is not on the list, the software sends a message to the address, giving a way to send a valid message to the intended recipient.
Thus any real human person can reach you, but a direct emailing program sending out to 100 million email addresses is not going to be able to deal with the whitelist software's request.
quote:
prospective customers
is a different situation. On the one hand, you don't want to make them have to respond to the whitelist software's email. On the other hand, spam blacklists have often blocked emails from prospective customers. So, there is currently no good solution for business.
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