<?xml version="1.0" encoding="UTF-8"?>

<rss version="2.0" xmlns:blogChannel="http://backend.userland.com/blogChannelModule">

<channel>
<title>SBC tech support could use improvement in </title>
<link>http://www.dslreports.com/forum/r8602737</link>
<description></description>
<language>en</language>
<pubDate>Sat, 05 Dec 2009 17:54:21 EDT</pubDate>
<lastBuildDate>Sat, 05 Dec 2009 17:54:21 EDT</lastBuildDate>

<item>
<title>Re: SBC tech support could use improvement</title>
<link>http://www.dslreports.com/forum/remark,8607776</link>
<description><![CDATA[<A HREF="/useremail/u/894920"><b>wicked_wifi</b></A> : I'll stick with tmobile hotspots for 29.99 unlimited]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,8607776</guid>
<pubDate>Tue, 25 Nov 2003 21:51:55 EDT</pubDate>
</item>

<item>
<title>SBC tech support could use improvement</title>
<link>http://www.dslreports.com/forum/remark,8602737</link>
<description><![CDATA[<A HREF="/useremail/u/848486"><b>gruggni</b></A> : SBC service is ok, but hope you don't have any problems that require you to contact support.  SBC treats their customers like idiots and threatens them with the $200 idiot charge. Even if it's the first time you call them.  I feel sorry for residential areas where legit problems remain because people have been threatend by a $200 charge if their tech doesn't find the problem.  Techs make mistakes, they are not perfect. <br><br>How many SBC techs does it take to terminate a wire?  HAHAHAHA!!  <br><br>I'm serious it takes about 4 SBC techs to find out the first one didn't terminate a wire correctly.  Who are the idiots? How about SBC pay us $200?<br><br>It took SBC techs 8 months to fix a T1 problem.  The first 4  months tech support blamed our router.  Then after a cycle of 4 techs coming out, 1 of the techs finally found the problem.  It took them 2 months afterwards to fix it.  Very poor service from their techs.  Like I said, how many techs does it take to find a problem.  Some SBC techs in the South Texas area are lazy-asses.   <br><SMALL>--<br>When I read about the evils of drinking, I gave up reading. --Henny Youngman</SMALL>]]></description>
<guid isPermaLink="true">http://www.dslreports.com/forum/remark,8602737</guid>
<pubDate>Tue, 25 Nov 2003 13:10:38 EDT</pubDate>
</item>

</channel>
</rss>
