| reply to cewyatt
Re: [Cingular] Useless Pictures So, it seems everyone except Cingular allows emailing of pics from camera phones. I wonder why Cingular doesn't allow emailing?
Cingular is really pissing me off. In order to speak to someone you have to wade through a mind-numbingly long voice menu (tried hitting "0" or "*" to no avail), when you finally do get someone, 50% of the time they disconnect you and you must wade through the menu yet another time. I have not been able to find an email address for anyone in customer service. Their tech support doesn't seem to be in the loop on what works and what doesn't.
And I'm locked into a freakin' two-year contract with them now. Perhaps I'll sue 'em. |
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Reviews:
 ·JCOM Cable
| said by cewyatt:
So, it seems everyone except Cingular allows emailing of pics from camera phones. I wonder why Cingular doesn't allow emailing?
Cingular is really pissing me off. In order to speak to someone you have to wade through a mind-numbingly long voice menu (tried hitting "0" or "*" to no avail), when you finally do get someone, 50% of the time they disconnect you and you must wade through the menu yet another time. I have not been able to find an email address for anyone in customer service. Their tech support doesn't seem to be in the loop on what works and what doesn't.
And I'm locked into a freakin' two-year contract with them now. Perhaps I'll sue 'em.
Let me know if you do. I think it's absurd that they block e-mailing pictures out.
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mediaXpeer |
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 MisuHey, I Saw ThatPremium
join:2000-11-28
Orlando, FL | reply to cewyatt
cewyatt, you've just discovered why, after being a Cingular user for 6 years, we finally gave up on them and switched to SprintPCS.
How much would it cost to cancel the service? |
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| said by Misu:
cewyatt, you've just discovered why, after being a Cingular user for 6 years, we finally gave up on them and switched to SprintPCS.
How much would it cost to cancel the service?
Since I am at the beginning of a two year contract, it would cost a lot to cancel now. Even though I had 15 days to cancel, since I ordered the phones and service online, they include the shipping time in that 15 days (isn't that nice of them), and to cancel I had to have the phones back to them via shipping within the 15 days also, they won't accept them at their stores. So in reality I had far less than 15 days.
I have just switched from SprintPCS because in my area they just do not have the necessary network coverage to be of practical use. I've been with SprintPCS for a year and though their customer service people have been exceptionally nice, their network coverage makes them unacceptable. That's why I switched to Cingular since their coverage is nearly omnipresent around here. I just wish they weren't so misleading in their advertisement of "multimedia" and "sharing". |
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Reviews:
·JCOM Cable
| said by cewyatt:
I just wish they weren't so misleading in their advertisement of "multimedia" and "sharing".
Try a BBB report. Maybe something will happen?
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mediaXpeer |
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| said by IhatemyISP:
said by cewyatt:
I just wish they weren't so misleading in their advertisement of "multimedia" and "sharing".
Try a BBB report. Maybe something will happen?
That's an idea... it's useless trying to discuss it with their customer service people, they either don't understand what you're talking about or they're just not interested or have any ability to address it. And there is no email address for anyone at Cingular listed anywhere that I can find. I've searched their website extensively and there is simply no email addresses for them whatsoever. I find that a bit strange. |
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 hyperjoePremium
join:2000-11-03
Gates Mills, OH
·RoadRunner Cable
| reply to cewyatt
CINGULAR IS THE BIGGEST SH$$$IEST COMPANY!!! STAY FARRRR AWAY FROM THEM...I AM COMMITTED TO BRINGING DOWN THERE BUSINESS PRACTICES!!!!!
Anyways, I am considering paying the cancellation fee for 2 phones and get out of the contract all together!
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"Whats a Snozzbery?"-Veruca Salt Willie Wonka replied,"We are the miracle makers and we are the dreamers of dreams." |
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| reply to IhatemyISP
I have cingular and both t616 and t226 can email pictures without any problems. You must have wireless internet with csd enabled. The setup of the phone is complex but can be done. |
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| said by cbjohnson:
I have cingular and both t616 and t226 can email pictures without any problems. You must have wireless internet with csd enabled. The setup of the phone is complex but can be done.
What I have discovered is that my phone SHOULD have been configured to email pics before it was sold to me. But, it wasn't. It was also misconfigured to send simple SMS text messages (it couldn't). So someone in Cingular's mailorder system dropped the ball when configuring the T226 phone I received. Then a very bad miscommunication among Cingular's customer service and technical support added to the problem. |
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| reply to IhatemyISP
I am on Cingular, and I am able to send pictures to an email address from my v400 camera phone. I just tested it the other day and it works fine. Is it something that has changed recently? |
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