 mapiper
join:2004-01-11
Indianapolis, IN | reply to RoundTuit
Re: A Resource Guide for Complaints Against Comcas quote:
The key is to convince the customer service rep to open an abuse ticket. Once they open a ticket someone has to look at it, and it is more likely that the problem will be fixed. Make sure you get the ticket number.
Thanks for the backup, guys. Just a note, though...if you look on the AUP Violation letter, there already is a ticket number on it. Make sure to reference it any time you discuss the matter with Comcast. |
