| reply to durrem
Re: SF bay area problems? Former LA Earthlink DSL customer:
these guys are the worst. for almost a year these guys were blaming my bad service on PacBell and Covad. I must have spent several hours a week waiting to speak to a "tier 2" technician. These guys were pulling my chain, blaming my loss of sync on everyone but themselves.
Turns out it was their network the entire time. I know this because I started reading on posts like this that it was Earthlink's oversold network and the company was engaged in a giant coverup. When I finally confronted the tier two techs with this new info, at first they denied the validity of this but later admitted that it was Earthlink's network that was the source of my problems and not PacBell and Covad as they were claiming all along.
And as soon as I switched to DSLExtreme as my ISP with everything else exactly the same I never experienced any more problems EVER! (This was about 2 years ago!)
Bottom line: Earthlink has ZERO integrity and can't be trusted. |
