 | ready and cant wait well for sure im gonna renew my contract for this great deal. does any1 know the number for the dsl contract renewal? -- »thongsai-roms.shorturl.com/ |
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 AdamB join:2001-01-07 Columbus, OH | You can just call customer service and say you'd like to renew your contract. -- SBC/Yahoo DSL: 1297/218 on 1500/256 |
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 | reply to TongSama If you "renew", you will pay the $50+ "already a member" rate, not the new pricing rate. That's why I got rid of SBC DSL at home. Once my contract was up, it was $50/month. If I renewed, it was still $50/month. Now I'm with Adelphia, pay $29/month with no contract, get between 2 - 3 Mbps download speeds, and so far haven't hit any caps. But we'll see if that happens this summer when I start listening to baseball games on streaming audio Other things that bugged me about SBC: 1)I was dropped every night at 10:45, like clockwork. SBC couldn't give me a reason, just "oh well, it happens." 2) I was 1000 FT (yes you read that correctly!) from the CO, but getting someone out to fix a problem (and there were lots of them!) took over a week.. or longer.. I think I'll just stick with Adelphia.. for now.. |
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 yocheo join:2002-03-23 Hermitage, TN | reply to TongSama Hmmm...I wish i could get 1.5 for $29.99  |
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 AmeritecTechChange we can believe in, 1922Premium join:2002-09-06 Houston, TX kudos:6 | reply to honeybl said by honeybl: If you "renew", you will pay the $50+ "already a member" rate, not the new pricing rate. That's why I got rid of SBC DSL at home. Once my contract was up, it was $50/month. If I renewed, it was still $50/month. Now I'm with Adelphia, pay $29/month with no contract, get between 2 - 3 Mbps download speeds, and so far haven't hit any caps. But we'll see if that happens this summer when I start listening to baseball games on streaming audio Other things that bugged me about SBC: 1)I was dropped every night at 10:45, like clockwork. SBC couldn't give me a reason, just "oh well, it happens." 2) I was 1000 FT (yes you read that correctly!) from the CO, but getting someone out to fix a problem (and there were lots of them!) took over a week.. or longer.. I think I'll just stick with Adelphia.. for now..
I'm not sure why you couldn't upgrade to a promotional rate. Generally speaking, current customers qualify for promotions. You just have to re-up your contract for a year. As to the 10:45 dropout, this is almost certainly a disturber at your premises. A dimmer switch, a neighbor's motion-sensing light...something along those lines. -- Independent thinkers tend to ALWAYS have someone not agreeing with them. It's the non-thinkers that always come in legions." -John Callari |
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 | quote: I'm not sure why you couldn't upgrade to a promotional rate. Generally speaking, current customers qualify for promotions. You just have to re-up your contract for a year.
This was in 2002. I was told, in no uncertain terms by the SBC reps that I called, that "previous customers did not qualify for 'new customer' rates." So, I upgraded to cable, and I love it. I was reading in the local LA area paper they are adding another fiber-optic backbone in my area. ooOOOOOoohhh could that mean even higher speeds for me?? I certainly hope so! *dreams of the day of terabyte downloads...* |
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