 | If no connect to RT, how would SBC wire me in? I have DSL thru sonic.net, but for the install, ASI wired me all the way back to the CO (18K ft) instead of the RT in our neighborhood (5K ft). The CO is PCFCCA11 and the RT is PCFCCACU.
Speed is a pitiful 192 Kbps (download, not upload)
After waiting 2 **months** for Sonic to get it together (perhaps they were waiting for the cancellation fee to expire?) they said I can't be wired to the RT.
THEN WHY DO I QUALIFY FOR A NEW DSL ACCOUNT AT SBC's WEBSITE???
It would be nice to get a straight, clean, technical answer. Thanks for any info. |
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 RadioDoc58ef2c0Premium,ExMod 2000-03 join:2000-05-11 | Because Sonic probably isn't using ASI for transport. You want to be on that RT...order from an ASI partner. Unfortunately SBC seems to have buried the list of ASI partners so you'll have to do the legwork yourself. Call Sonic.net and ask.
It could also be that the RT is not lit for DSL, which is far more likely. -- A bag o' goodies and a bottle o' wine. We're gonna get it on right tonight. |
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 CoronaIt's cool, I'm takin it backPremium join:2000-03-14 Dallas, TX Reviews:
·AT&T U-Verse
| said by RadioDoc: Because Sonic probably isn't using ASI for transport. You want to be on that RT...order from an ASI partner. Unfortunately SBC seems to have buried the list of ASI partners so you'll have to do the legwork yourself. Call Sonic.net and ask.
It could also be that the RT is not lit for DSL, which is far more likely.
I think that's the case, the RT is not lit for DSL. I believe Sonic.net does use ASI for transport.
Besides, Packed2, you have DSL service don't you? -- SELECT * FROM users WHERE clue > 0 ZERO ROWS RETURNED
my site Short Bus Kids Radio!! |
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 | A) Well, so far we haven't addressed the fundamental question of how SBC can provision me (prequal me) with DSL when Sonic (who wholesales thru ASI/SBC) can only get me hardwired to the CO 18k feet away. How does one contact ASI? (I thought that was what this forum was for)
"Vendors are buried by SBC" -- does that mean that there are other vendors I could use besides ASI? I thought ASI was the exclusive inside contractor for SBC in the Bay Area, correct?
B) ASI was identified as the vendor during 2 MONTHS of correspondence with Sonic, and countless online references in their forums. If Sonic is getting wholesale from ASI/SBC, doesn't this make them an ASI partner?
C) I know the code number of the RT (and that it **is** DSL ready) because I used a friend's phone in my neighborhood who has DSL and is hooked to that RT, and we (Sonic Tech Support and I) looked it up in the CPSOS (a database of DSL connections). In this part of town, there was no DSL until PacBell (precursor to SBC) pulled new wire and installed new equipment to this RT. Further, I didn't qualify for DSL until this upgrade to the RT was made. So yes, I'm 100% certain the RT has DSL.
D) If you consider 192 kbps download "DSL" when others are getting between 384 kbps to >1mbps download, I'd be happy to sell you my service and take over yours.
E) Regarding "call sonic and ask" and "do the legwork", I refer you to my log of communication on this issue, 2 months of legwork with Sonic. But I have no information directly from ASI: that's why I am on this forum, asking for info on how to contact them and find out WHY I can't connect, but why and how I could get DSL nonetheless through SBC.
It would be more useful if there was a rep on this forum who works for ASI who knows the inner workings, and could interject some actual knowledge instead of supposition.
»www.sonic.net/~dvinson/content/s···rror.htm
Any concrete suggestions on where to begin researching would be appreciated. |
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 satasi2nd Little AngelPremium,MVM join:2001-07-04 San Antonio, TX | reply to packed2 Ok, PM Beachboy or ADSL GUY or Toast2k and they can help you. SATASI -- He who knows never speak..... He who speaks never knows....... |
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 CoronaIt's cool, I'm takin it backPremium join:2000-03-14 Dallas, TX Reviews:
·AT&T U-Verse
| reply to packed2 said by packed2: A) Well, so far we haven't addressed the fundamental question of how SBC can provision me (prequal me) with DSL when Sonic (who wholesales thru ASI/SBC) can only get me hardwired to the CO 18k feet away. How does one contact ASI? (I thought that was what this forum was for)
"Vendors are buried by SBC" -- does that mean that there are other vendors I could use besides ASI? I thought ASI was the exclusive inside contractor for SBC in the Bay Area, correct?
B) ASI was identified as the vendor during 2 MONTHS of correspondence with Sonic, and countless online references in their forums. If Sonic is getting wholesale from ASI/SBC, doesn't this make them an ASI partner?
C) I know the code number of the RT (and that it **is** DSL ready) because I used a friend's phone in my neighborhood who has DSL and is hooked to that RT, and we (Sonic Tech Support and I) looked it up in the CPSOS (a database of DSL connections). In this part of town, there was no DSL until PacBell (precursor to SBC) pulled new wire and installed new equipment to this RT. Further, I didn't qualify for DSL until this upgrade to the RT was made. So yes, I'm 100% certain the RT has DSL.
D) If you consider 192 kbps download "DSL" when others are getting between 384 kbps to >1mbps download, I'd be happy to sell you my service and take over yours.
E) Regarding "call sonic and ask" and "do the legwork", I refer you to my log of communication on this issue, 2 months of legwork with Sonic. But I have no information directly from ASI: that's why I am on this forum, asking for info on how to contact them and find out WHY I can't connect, but why and how I could get DSL nonetheless through SBC.
It would be more useful if there was a rep on this forum who works for ASI who knows the inner workings, and could interject some actual knowledge instead of supposition.
»www.sonic.net/~dvinson/content/s···rror.htm
Any concrete suggestions on where to begin researching would be appreciated.
I work for ASI.
A) Why do you think that when SBC offered you DSL service that it was through that RT??
Prequal does not equal actual provisioning. Prequal means Prequalification. They've checked a database and based on your Telephone number that, says you're under the maximum limit for DSL service. I can find you countless examples where the DSL TN was prequalled as available for service through an RT, that couldn't be completed for various reasons.
B) Yes
C) There's lots of reasons you may not qualify for service out of that RT. Was Sonic.net provided a specific reason for the denial? And, I'm sorry, just because your friend has service out of that RT - does not mean your line will work through it.
D) Read the terms and conditions. You're right 192k isn't ideal. If you're unhappy with your service, I'm sure you can disconnect. Do I want you to? Of course not. But it comes down to the fact that for some reason they can't convert you to that RT - and 192k on CO based is the best you're going to get.
E) ASI is a data CLEC. ASI's customers are the ISP's. There is no number you can get to call ASI and ask these types of questions. I suggest doing as someone suggested and contacting one of the official online techs. I'll ask them tomorrow to get me involved, and we can begin digging into this. -- SELECT * FROM users WHERE clue > 0 ZERO ROWS RETURNED
my site Short Bus Kids Radio!! |
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 | "I suggest doing as someone suggested and contacting one of the official online techs. I'll ask them tomorrow to get me involved, and we can begin digging into this."
Sorry, but I missed who/where I can contact official online techs. Thanks, I'd very much appreciate your help.
A) I would hope SBC would NOT wire me up a second time on an 18K run? I heard their limit is 15K...but frankly, if I knew that was the plan, I wouldn't pay for it a second time.
Thx, I understand that different trunks and lines may/may not be able to be routed to a particular RT...the questions are:
1) why did I *ONLY* qualify for DSL after the upgrades to that RT were made? (November 2002) 2) If I sign up for SBC, where would they route me? 3) *If* SBC can route me to the RT, why can't SBC/ASI/Sonic?
No one has given me concrete, specific answers to those questions.
C) Don't know if Sonic was given a reason for not qualifying for RT service-Sonic didn't give me a reason. That's why I am here instead of still talking to Sonic.;)
D) I know the terms of service, but would you pay for a Cadillac and accept delivery on a Corolla? No reason to pay broadband prices for 1/5, maybe 1/10 the speed when cable will get me there. This is the last-gasp option before completely bailing on DSL.
Looking forward to hearing what you find out, or who you suggest I contact. |
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 CoronaIt's cool, I'm takin it backPremium join:2000-03-14 Dallas, TX Reviews:
·AT&T U-Verse
| reply to packed2 Check this thread out to see who the "official" techs are.
»AT&T Midwest/Ameritech FAQ »Who are the official techs?
Based on your TN - ASI can look at Telco systems to see what's available. The Telco system will either tell them: 1. CO Based 2. RT Based 3. Neither 4. Both.
If your line has Both available, the default is to place an RT order, since the copper loops on those lines in that situation are 99.9% of the time shorter than the CO based loop.
Please keep in mind...
You place order with ISP ISP places order with ASI ASI places order with Telco Telco completes order to ASI. ASI completes order to ISP. ISP completes order to you.
It is a long, drawn out, complicated process - complicated as mandated by the Fed.
There are many reasons why an order cannot be completed to you. That's why I was hoping someone had provided Sonic.net with the information as to why a CO to RT change was not available on your line.
I understand your frustration with this whole mess. IF this helps, here is where the "ownership" comes in.
Telco owns all the CO's and POTS service delivery things (floor space in the CO, RT's, Huts, copper & fiber wires, etc.).
CO BASED--Telco leases out space in the CO for a CLEC to install a DSLAM. To establish DSL service, the CLEC places the order to the Telco to wire a POTS customer through the CLEC DSLAM, therefore adding DSL to the existing POTS line.
RT BASED--Telco installs a "hub" in the CO called an OCD. The data portion of all the DSL enabled RT's comes back into this OCD. CLEC's that want to sell DSL service out of the RT establish a connection to this OCD. To order RT based DSL service - the CLEC places an order to the Telco with the DSL TN, and the CLEC's "assignment" information at the OCD. (Remember though, the Telco's system has to say that the DSL TN is available to be serviced out of the RT.)
Here are some examples of why an RT order may get canceled: -If the Telco runs out of cards (full capacity) in the RT, -there are no feasible spare loops between the RT and your house -your copper loop out of the RT is too long (yes, it does happen) -your ISP has no ATM capacity to order out of that OCD
Anyway, I digress...drop an IM to one of the techs, and lets see what's what.
(By the way, this information is available to anyone that is/wants to become a CLEC.) -- SELECT * FROM users WHERE clue > 0 ZERO ROWS RETURNED
my site Short Bus Kids Radio!! |
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 DavidNow accepting new patientsPremium,VIP join:2002-05-30 Granite City, IL kudos:70 Reviews:
·AT&T Southwest
·DIRECTV
·AT&T Midwest
·Google Voice
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Info needed Can I have some information on this and I can begin the investigation on this???
Thanks David
When you IM me or attempt to there is some information in there I need, just the basics no arm bleeds or anything like that.. I promis I don't bite, and before the rest of the regulars comment yes I have had my shots  -- Give a man a fish and you feed him for a day. Teach him how to fish and you feed him for a lifetime - Lao Tzu |
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 | Thanks Beach Boy-- I've IM'd with enuff info to get started. |
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 | reply to Corona
Re: If no connect to RT, how would SBC wire me in? Corona, that wasn't digressing, it was the first time anyone gave me credible & useful data. thanks. I'll try IM now... |
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 | reply to David
Re: Info needed Yesterday I IM'd all the info Beach Boy asked for, but got an autoresponse saying he can't work with people due to an incident.
Do I need to be wokring with someone else on this? |
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 kmac1Off in new directionsPremium,VIP join:2001-06-07 Port Neches, TX | reply to packed2
Re: If no connect to RT, how would SBC wire me in? Send the same info to me and I'll get with Corona and Beach boy. We'll get you an answer ASAP.
Ken |
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 | Thanks, Ken, I'll get right on it |
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 JohnInSJPremium join:2003-09-22 San Jose, CA | reply to packed2 just a thought, but the RT might be full up. I know I got the last terminal connect on the RT in my neighborhood. |
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 | Thx for the input. However, if that was the issue, I would've dropped it by now--futile to try to get a connection if there isn't any room.
Thanks for the thought |
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 DavidNow accepting new patientsPremium,VIP join:2002-05-30 Granite City, IL kudos:70 | reply to packed2 Did this ever get solved?? |
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 | Well, since you were the one that was supposed to be getting back to me once I gave you a bunch of info, I'm guessing that no, you didn't yet resolve it.
Am I supposed to let you know when you have? I thought it worked the other way around. |
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 DavidNow accepting new patientsPremium,VIP join:2002-05-30 Granite City, IL kudos:70 | reply to packed2 I was not for sure... I seen that ken also had your information as well. I was not for sure who had what... |
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 | Thx for checking, Beach Boy. I'm aware that my line is bundled with those that would go to the RT slated for 2007, and that this RT is not PCFCCACU.
Again, I am trying to determine 3 questions:
1) Can I get a connection to RT # PCFCCACU.
2) How can SBC prequal me now if the RT I'm slated for isn't online until 2007 (does this imply they would wire me to RT PCFCCACU? If not PCFCCACU, would they wire me to the CO?)
3) If they can't wire me to RT PCFCCACU, why was my original prequal (done on 1/2003) contingent on the upgrade of RT # PCFCCACU (done on 11/2002)?
This is what I meant in the original post. Perhaps I'm not being clear? What can I do to help make these questions less ambiguous? Thx, |
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