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djrobx

join:2000-05-31
Valencia, CA
kudos:1
Reviews:
·VOIPo
·Verizon Wireless..
·RoadRunner Cable
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·PHONE POWER

reply to only me

Re: SBC DSL and the FUSF

quote:
come on guys and gals... its 6 bucks, cheer up
I think very few would complain about paying $49.95 for these awesome Expert Plus speeds. It's still a rockin' stellar value, even with the FUSF charge. However, we just don't like hidden fees, especially ones that are a whopping 13% of the advertised price.
--
\\ROB - a part of the SCB local network

tonydi
Premium,MVM
join:2001-05-11
San Jose, CA

reply to tymfdc

said by tymfdc:
I rather they bury the fee in the price. At least we don't end up paying 10 to 20% more.

Say huh? I'm saying they're charging $29.95 and the fee is $1.84, but they could have just charged $31.79 by burying the fee in the price of the service. You pay the same amount either way!

tonydi
Premium,MVM
join:2001-05-11
San Jose, CA

reply to thebboss

said by thebboss:
Its on SBC's services page...all the way down, first *

»www01.sbc.com/DSL_new/content/1,,90,00.html?

I see what you're referring to but I don't get your point. Sorry.

thebboss

join:2004-02-20
Modesto, CA

reply to djrobx

said by djrobx:
quote:
come on guys and gals... its 6 bucks, cheer up
I think very few would complain about paying $49.95 for these awesome Expert Plus speeds. It's still a rockin' stellar value, even with the FUSF charge. However, we just don't like hidden fees, especially ones that are a whopping 13% of the advertised price.

I dont agree that 13% is a whopping percentage of anything, especially when u put it into context. And how do u figure its a hidden fee if we are here discussing it?

thebboss

join:2004-02-20
Modesto, CA

reply to tonydi

said by tonydi:

I'd like to see some references for where you're getting this information.
my bad tonydi....

I thought you were wondering where this fee was stated.


tymfdc

join:2003-06-19
San Leandro, CA

reply to tonydi
I wouldn't call this consumer friendly marketing strategy.


amazing1

join:2004-02-23
San Francisco, CA

reply to gdm
Regarding the 2/1 start date for FUSF, is that for the DSL Order date or Activation Date? I ordered DSL on 1/30, and my activation date was 2/7. Am I gonna pay the FUSF fee? I still didn't get my first bill with DSL service charges.



en102
Canadian, eh?

join:2001-01-26
Valencia, CA

reply to tymfdc
I definately wouldn't call this consumer friendly...
Especially if the following is true:

It is unclear to us how customers on faster speeds should be required by SBC to "contribute" more to USF than the slow speed customers, when the back-end USF cost is fixed per circuit.

This would state that since I have one line into my house, I pay one price, regardless of DSL speed. I would obviously pay more for say a physical T1, as it is physically considered to be multiple lines.



DrTCP
Yours truly
Premium,ExMod 1999-04
join:1999-11-09
Round Rock, TX

reply to thebboss

said by thebboss:
It would have been easy for SBC not mention the fee to us and have our service fee 50.82 (Expert Plus) and I am sure 99% of us would still have opted for the upgrade...
It should really be called $50.82 plan. It is actually tricking the user to believe it costs less. I do not see why it should be a seperate item. Do they have a seperate item for the electricity they have to pay?


DrTCP
Yours truly
Premium,ExMod 1999-04
join:1999-11-09
Round Rock, TX

reply to amazing1

said by amazing1:
Regarding the 2/1 start date for FUSF, is that for the DSL Order date or Activation Date? I ordered DSL on 1/30, and my activation date was 2/7. Am I gonna pay the FUSF fee? I still didn't get my first bill with DSL service charges.

My understanding is: You will pay a FUSF in any case. Older lower one or newer higher one. But, I do not have SBC so it might not be accurate.


gdm
Premium,MVM
join:2001-06-15
Mchenry, IL
kudos:3

reply to amazing1
FUSF is for any one that as far as I know activates DSL after 2/1. When you place an order that isn't when the bill starts it's when you create your account for DSL.



pflog
Bueller? Bueller?
Premium,MVM
join:2001-09-01
El Dorado Hills, CA
kudos:3

The FUSF doesn't apply to static accounts, though, does it?
--
"I drank what?" -Socrates



gdm
Premium,MVM
join:2001-06-15
Mchenry, IL
kudos:3

Umm I don't think so but let me see if I can get an official word on that.



JohnInSJ
Premium
join:2003-09-22
San Jose, CA
Reviews:
·PHONE POWER
·Comcast

reply to pflog

said by pflog:
The FUSF doesn't apply to static accounts, though, does it?
Looks like it based on this page (link to the $99/mo static plan, see bottom under the *): »www01.sbc.com/DSL_new/content/1,,79,00.html?

Any "new" service after 2/1 gets it, it would seem.

tonydi
Premium,MVM
join:2001-05-11
San Jose, CA

reply to DrTCP

said by DrTCP:
It should really be called $50.82 plan. It is actually tricking the user to believe it costs less. I do not see why it should be a seperate item. Do they have a seperate item for the electricity they have to pay?
I'm guessing that it's a separate fee to make it easier to break out the actual amount charged. The telcos have to fill out forms detailing the fees collected. Look at your phone bill, your cell bill or your power bill, all sorts of fees and taxes are itemized. Since all of those things get paid to various govt depts, it's gotta be easier to keep track that way.


DrTCP
Yours truly
Premium,ExMod 1999-04
join:1999-11-09
Round Rock, TX

said by tonydi:
Since all of those things get paid to various govt depts, it's gotta be easier to keep track that way.
But FUSF is not paid to government. It stays with the Telco to provide the services sactioned by the government. They can easily do the accounting internally. User does not need to know. This is added seperately as a way of jacking up the price. Many Telco actually collecting more than they need to collect.


Logan 5
Enjoying the Cataclysm
Premium,MVM
join:2001-05-25
Austin, TX
kudos:7

reply to gdm

said by gdm:
Yes you should be exempt since the FUSF didn't begin till 2/1.
Just another reason to leave my little 1.5/256 line alone......:D

No matter how tempting something is, no matter how carefully one reads the fine print, there's always something that eventually comes to light that can be considered a *gotcha*

I wonder how many of the people who rushed to get their upgrades at the beginning of the month would have gone through with it, had they known that the price(s) they would be actually paying were different than the quoted prices.

Sure $6 per month isn't much but consider that $6 multiplied by 12 months equals $72 more per year added to your bill than you expected....

Interesting to say the least.


en102
Canadian, eh?

join:2001-01-26
Valencia, CA

It will not encourage me to upgrade on DSL...
On the otherside... since the LECs know they can now collect this outside of thier billing, and its fixed by speed (shouldn't it be by circuit?), I'm sure we will be seeing higher speeds


amazing1

join:2004-02-23
San Francisco, CA

Whats really baffling me is, why doesn't SBC state the FUSF fee amounts (like $1.84/$2.35/$5) instead of just stating that there is an FUSF fee associated with each new plan.

Having the FUSF fee hidden in small print at the bottom of the DSL plan pages is deceptive enough. Not mentioning the Fee amount to me is like major theft.



CBLMorphis

join:2001-02-25
Riverside, CA

reply to only me
I am paying 44.00 a month, does this mean I'll be paying the Expert Plus 1.5-6 $5.83?

I don't see or understand why some of you are complaining about it. I know it isnt a tax and what not. But with everything going on these days their are alot of different costs on everything.

Give all other ISP's sometime, I will bet ya they will find some unknown loop hole to charge customers for their service.

For 4 years I had Charter Comm. They were the biggest ripoff. Let me explain this if you think SBC is bad, wait till you hear this.

I first signed up for $80.00 a month for 1mbit/256kbps + Cable Modem Lease Fee = $5.00, and + Cable Access Fee + $10.00. I was paying that for 2 years. Cable Access Fee? LOL. I was getting ripped off because I didn't have their cable TV service. Like I said after 2 years of paying that they then dropped the Cable Access Fee, guess they didn't want someone to find out and get sued.

Then my speed went up to 2Mbit/128kbps for $40.00+ thus still paying for a modem lease fee.

Hence the modem lease fee wasnt a tax but in fact paying for 4 years = $10.00 add that up plus the cable access fee, wow. hehehe, I am the only one that didn't come out on top.

So if Charter can find hidden ways to charge more, then any business can. Case and point.

I made the change over to SBC 1 1/2 weeks ago and was the best change ever with great speeds. I will never go back to Charter after being ripped off by them.

All I can say is, One word, Thank God For SBC. You Guys Rock. End Quote. Bottom line.
--
Like My DSL!!!

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