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 richk_1957If ..Then..ElsePremium
join:2001-04-11
Minas Tirith | My views on this matter They terminate users for downloading too much, but won't tell them what the maximum is so they won't be 'downloading too much"
BUT
They allow spammers to go their own way, without doing anything, even though they create huge amounts of network traffic (and slow the rest of us down & fill our mailboxes with junk)
said by Freezone:
What they need to do is stop selling modems, but sell routers with these ports filtered and have directions on how to unblock.
Any user smart enough to unblock a router should be reasonably responsible.
Unfortunately there is such a thing as 'smart, irresponsible friends' I set up someone, who hadn't the fainest idea how, with NAV. Of course, it came up with virus warnings. Another friend of theirs came over, a warning came up & they didn't like it & uninstalled the NAV. Time wasted on my part. I had to go, clean the machine & re-install NAV (and lecture on why it shouldn't be uninstalled)
said by R_Kilroy:
I say kill their accounts and when they call tell them why. Nothing will get their attention faster than denying them access.
Forget a discount, gouge the heck out of them. Charge them a disconnect and reconnect fee. Charge them to have a tech go to their home and verify their system is clean before it goes back on the network. Only be making the customer responsible will you end the problem.
This gets a ++++ vote from me. They know who the spammer is, disconnect them & charge 'em. Why inconvenience the rest of us because of them? | | |
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 fearless345Oh No, You Did What I Told You
join:2002-03-08
Denver, CO
1 edit | Bottom line it is user's responsibility I realize comcast needs to be more aggressive in fixing problems, but until security becomes something that the 'average' user can understand and handle themselves (read 'foolproof') the problem will continue.
Lets face it, security is a challenge for those of us who say we understand it and even then we are not immune.
We could argue for ages about who is responsible for the root cause, the software vendor or the user. With the growth of broadband in the US and wireless security will be the main issue in my opinion.
With the status quo we will just continue to debate this as well as patch issues, virus updating, adware/spyware/malware prevention. Right now this is the users responsibility to administrate, and lets face it, most of them aren't up to the task.
-fearless-
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Nothing is fool-proof to a sufficiently talented fool. | |
richk_1957If ..Then..ElsePremium
join:2001-04-11
Minas Tirith | said by fearless345:
Right now this is the users responsibility to administrate, and lets face it, most of them aren't up to the task.
How true
But there's also the group that just doesn't care or don't want the responsibility.:(
I've run into it at work, when a user says they are going to dial in from home, I ask them 'do you have anti-virus and/or a firewall'. I get responses like 'why','It's too expensive', 'I can't be bothered, I have no time'. I've given up arguing, I just tell my boss about it.
And these are [in theory] professional people. | |
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