I plan on installing a router for my sister and parents this weekend to give them a little extra protection. They have knology of course. Currently 1 PC direct connected to the modem. I plan on getting the Netgear RP614. Can anyone give me any tips on getting this connected and working as painlessly as possible? Will Knology Tech support help? I ask because I am a Bellsouth DSL user and they won't help with equipment they don't provide.