keithsgPremium
join:2004-03-07
San Francisco, CA | [Modem] Pacbell/SBC static IP and Zoom X5 Modem I am a "legacy" Pacbell DSL subscriber with a static IP address and an Alcatel ADSL 1000 modem. I've had this service since mid-1999. Shortly after, I added an Xsense router, so the router is configured with my IP address, etc., and all my connections to the router use DHCP. This has and continues to work fine, except I'm tired of two big, relatively bulky devices.
So, I bought a Zoom X5 DSL modem/router. So far, I've been unable to configure it properly. I've entered my IP address, subnet, gateway and primary & secondary DNS. However, I'm uncertain about the VPI setting (0 or 8); encapsulation setting; and bridge setting. Also, can I just attach the new modem to my prior DSL connection, which is downstream from the Alcatel splitter. Thanks for any suggestions.
So far, calls to Pacbell and Zoom have been useless. Thanks...keithsg |
|
|
|
| said by keithsg:
I am a "legacy" Pacbell DSL subscriber with a static IP address and an Alcatel ADSL 1000 modem. I've had this service since mid-1999.
Which way are you connecting the new equipment?
A: DSL Line -> Old Modem -> New Router/Modem -> Computer(s)
B: DSL Line -> New Router/Modem -> Computer(s)
This will help us try and find a good working solution.
--
Tim |
|
 d_lBarsoomPremium,MVM
join:2002-12-08
Reno, NV
kudos:7
2 edits | reply to keithsg
Re: [Modem] Pacbell/SBC static IP and Zoom X5 Mode [Delete that] It just sunk in that you were legacy static. |
|
keithsgPremium
join:2004-03-07
San Francisco, CA | reply to holmantp
Re: [Modem] Pacbell/SBC static IP and Zoom X5 Modem I'm trying to attach using scenario B, with just the new modem/router. |
|
1 edit | OK, from the other posts here, you are most likely using PPPoA vrs PPPoE.
Looking at the ADSL_X5_5554.pdf ( »www.zoom.com/graphics/datasheets···5554.pdf ) data sheet, it doesn't say if it supports PPPoA.
As for the user manual (»www.zoom.com/documentation/adsl/···_Eng.pdf )
Take a look at page 5, for VPI, VCI, and Encapsulation. But look at the note at the bottom of the page.
Page 11 says to get the settings from your provider (You haven't been able to gets those, from what I understand from your msg.) So???? Not sure what else.
I am thinking you need to contact one of the Techs here using IM.
This link may help. It's to a FAQ. Hope it works properly.
»zoom.custhelp.com/cgi-bin/zoom.c···jaF90eXB lPTMmcF9wcm9kX2x2bDE9MjUmcF9wcm9kX2x2bDI9ODImcF9jYXRfbHZsMT1_YW55fiZwX3NvcnRfYnk9ZGZsdCZwX3B hZ2U9MQ**&p_li=
--
Tim |
|
veh
join:2003-04-05
San Francisco, CA | reply to keithsg
Since you are using the Alcatel 1000, the VPI setting is 8 and encapsulation is RFC 1483 Bridged Ethernet. The Alcatel 1000 uses line 2, you will need to rewire the jack or get an adapter to swap line 1 and line 2. |
|
keithsgPremium
join:2004-03-07
San Francisco, CA | Thank you. One additional question: should I enable/disable the "Bridge" setting? I will try this as soon as I have a chance to rewire the connection. Thanks again...keith |
|
keithsgPremium
join:2004-03-07
San Francisco, CA | Update: I tried the following settings on the X5:
VPI 8
VCI 35
Encapsulation 1483 bridged LLC
Bridge Enabled (I also tried "disabled")
I connected the modem via line 1--actually I used a "phone" port on my DSL line
That done, I am still unable to get the modem to connect. I will keep trying...keith
. |
|
Stipend
join:2000-12-19
Palo Alto, CA | reply to keithsg
I also have an X5, had it working with the default plus , I think, Classic over IP. BUT I had to reset the modem and now after entering this setting it did not work.
Did you mange to find the correct settings?
I know the vci/vpi are 0/35 |
|
MatthewPremium,VIP
join:2001-08-03
Emmett, ID | reply to keithsg
said by keithsg:
I connected the modem via line 1--actually I used a "phone" port on my DSL line
Your older modem, the Alcatel 1000, was wired on Line 2. You need to take some action at the jack to get your new modem to synch. You might be able to re-wire the jack off of the Yellow Black pair and onto the Red Green pair, you can get a line 1 line 2 "T" adaptor and plug your current modem into line 2, or you can also get a "line swapper" that will swap line one and line 2.
--
It truly is the lowest level where we ALL make the difference. |
|
1 edit | reply to keithsg
Yep, you can't just use the phone port since the DSL signal already splitted RIGHT at the phone box outside, and none of your phone ports carry DSL signal any more.
You will need something picture above and plug in to the DSL jack and play around with the "holes" on that "2-line adaptor" (available from Radio Shack) connect to your modem a bit to get "dsl light=on",etc...
--
 Oops, who said DSL supposed to be FUN and EASY to install?  |
|
keithsgPremium
join:2004-03-07
San Francisco, CA | 
Well, the Zoom modem is now working. The settings are as above:
VPI-8, VCI-35, Encapsulation-1483 Bridged LLC
The final trick was using the adaptor allowing me to bring the line 2 signal to line 1.
Thanks to all for your assistance...keith |
|
| reply to keithsg
hoping someone can help, seem to be peeps that know a bit about this X5 zoom in Concord, 5 statics on ADSL. If I set the router (X5) to bridge I should be able to just set a sonicwall behind it set with those statics.. correct? And if set to bridge is there anything I need to set in the modem besides the vpi/vci (saw 8/35 earlier and I thank you for that).
Brian |
|
| if you have had uninterrupted service since April 2000 or earlier it's 8/35, since then all new circuits have been provisioned 0/35. |
|
| reply to holmantp
said by holmantp:
OK, from the other posts here, you are most likely using PPPoA vrs PPPoE.
Looking at the ADSL_X5_5554.pdf ( »www.zoom.com/graphics/datasheets···5554.pdf ) data sheet, it doesn't say if it supports PPPoA.
Yes, PPPoA is supported. I am using PPPoA. |
|
